Dpd seems to have lost my package so I emailed ukmedi about it twice. First day, refund issued for delivery, second time they sent out a replacement shipment. This is amazing customer service as yo... Ver mais
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Abysmal service and breach of privacy. This company will opt you in to postal marketing asking if you want to reorder, with no way to opt out meaning anyone at the same address can see you've ordered... Ver mais
Yes believe what people are saying!! It says total to pay at checkout but only AFTER you have paid the postage is added on so you don’t see the extra £4 postage but you have already paid - truly shock... Ver mais
Top quality supplies at very competitive prices. Customer service is second to none. Robbie helped me sort my queries with zero fuss and waiting. Very fast responses by email. Can't thank you enough.... Ver mais
Detalhes da empresa
Escrito pela empresa
UKMEDI is a leading online retailer of high-quality medical supplies in the United Kingdom. We offer a comprehensive range of products for healthcare professionals, caregivers, and individuals, including personal protective equipment, first aid kits, mobility aids, and everyday medical essentials. With our user-friendly website, competitive prices, and fast worldwide delivery, we strive to make accessing reliable medical supplies convenient and affordable. Our dedicated customer service team is committed to ensuring your satisfaction with every purchase. Trust UKMEDI for all your medical supply needs.
Informações de contato
3 Lansdowne Road, NR6 6NF, Norwich, Reino Unido
- 01603 336056
- support@ukmedi.co.uk
- ukmedi.co.uk
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Multiple orders, great experience everytime.
Order multiple times from ukmedi. I like they are local to me too. Orders are always either on time or earlier than expected the site is easy to navigate. I get my cats insulin syringes from here. They didn't have those specific ones once or twice but I always check back and they get them back in stock. My most recent order today I placed at 8.39am and at 5.05pm I got an email to say it had been shipped. Excellent company. Easy shopping experience time and time again.
Ordered some supplies which I needed…
Ordered some supplies which I needed within 6 day. I took the 24hr tracked premium delivery option. My order took 8 days to arrive and when contacted and a refund requested for the premium delivery option it was refused. No apology for late delivery. Very poor customer service
Terrible customer service
We made an order more than two weeks ago, but unfortunately, the order was sent to the wrong address. Surprisingly, the company didn't even offer an apology for this mistake. After providing the correct address, they assured us that the package would be sent out immediately, prioritized with utmost care. Disappointingly, not only did I never receive the package, but the company also failed to acknowledge the previous communication or provide any updates via email.
In light of these issues, I decided to request a refund, which they processed without addressing the inconvenience they caused. The lack of acknowledgment or apology for the inconveniences is disappointing and reflects poorly on their customer service.
Very fast and efficient service
Very fast and efficient service, they have everything you need
I always find this website the best for…
I always find this website the best for medical things that are hard to get elsewhere. I needed catheter tip syringes and this was the only website I could find them. Most are very good prices for items and all in all I've never had any issues. I will definitely shop here again!
Items arrived the very next day and…
Items arrived the very next day and quality is 10/10
Quick and Discreet
Never left a review for anything ever before but UKMedi delivers everything you need very quickly, unboxed in discreet packaging - absolutely great service
Repeat UKMEDI customers. Great!!
I've purchased from UKMEDI 3 times, 1st class products, and had no problems with delivery and discrete delivery
This company and staff are superb
This company and staff are superb. In reference to my order (#13343) which I placed after 4pm yesterday I asked if a special effort could be made to send my order out the same day as I needed it ASAP.
I received a positive response almost immediately saying that they would get my order sent out yesterday and I am delighted with the fact that I received it this morning (the following day)!
Couldn't ask for better! I received a friendly, helpful and professional service.
Absolutely 5***** and many thanks to Robbie and the team!
Highly recommend this company.
I wanted to find a new supplier for needles etcc. I found this company. I rang to ask when some needles would be back in stock. They answered very quickly and the guy was friendly and helpful. I placed an order. Goods arrived within 2-3 days. Easy website to navigate around. Will deffo use again.
So many business's in this industry…
So many business's in this industry over-complicate the order of these products, UK-Medi has made it easy for me, and a super fast delivery turn around - Thank you.
Thank you
Ordering was easy and arrived quickly. Great product, great service
Excellent service and super quick…
Excellent service and super quick delivery. Highly recommend!
Great experience all the way through.
Great experience all the way through.
From using the well designed website, to dealing with customer service when I needed extra advice.
Ordering was safe, easy and efficient.
Well done and be sure I'll be ordering again!
Great products
Great products, amazing, professional service, very happy.
Very helpful
Had a few questions about what I needed for my first cycle, Robbie was very helpful answering all of my questions helping put my mind at ease. Everything was well packed and came quickly despite the Christmas post. Thanks :)
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