Fantastic service from start to finish. I initially ordered the wrong radiator valves and, as soon as I realised, contacted them to cancel the order. They responded straight away and kept me updat... Ver mais
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Veja o que dizem as avaliações
Ordered an electric towel rail after hunting round, found quality item at reasonable cost delivered free, various options available to suit your needs. Lots of useful info on the site and downloads so... Ver mais
A empresa respondeu
Great choice of radiators at great value prices. Easy to order and great communication throughout the ordering process. Arrive safely, very quickly, well packaged. Lots of advice about fitting was pro... Ver mais
A empresa respondeu
I was initially put through to someone who was very difficult to hear and no matter how many times I said that I was struggling to hear them didn’t make any effort to improve the sound quality on thei... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre UKRadiators.com
Escrito pela empresa
At UKRadiators.com, we’re looking to heat things up. Not in a 50 Shades of Gray way. More in a cosy-night-in-with-the-cats kind of way. To cut to the chase—we’re just here to make sure everyone in the UK has a properly heated home.
That’s why we started UK Radiators - to give you valuable information, and put an end to choosing between quality and affordability.
So, while other companies are busy cutting corners, we’re here to give it to you straight. Honest advice, high-quality designs, and lasting warmth.
Why? Because we’re the greatest.
✔️ Up to 25-year guarantee
✔️ Enormous range of radiators and accessories
✔️ All heat outputs independently tested by us to confirm efficiency
✔️ Genuine, helpful advice from our customer service team
Informações de contato
Unit C, Caxton Court Newcomen Way, Severalls Industrial Park, CO4 9TG, Colchester, Reino Unido
- 0333 006 8227
- sales@ukradiators.com
- ukradiators.com
Free UK delivery
4,7
Excelente
3 mil avaliações
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
There's probably nothing wrong with the…
There's probably nothing wrong with the radiator but customer service is pathetic/non existent. Your AI customer service chat advised me a ticket had been raised to sort out a return and I am still waiting for someone to contact me nearly a week later. Customer service is abysmal, wonder if it's because I need to return the item? Website says returns are viable as long as the product hasn't been used and is in its packaging, which it is, yet still no word from anyone.
25 de setembro de 2026
Resposta da UKRadiators.com
Hello,
We're really sorry about this. A technical glitch meant your return request was accidentally marked as solved, meaning it wasn't picked up as it should have been.
That's on us, and we completely understand your frustration at being left waiting.
We've now raised this again and contacted you directly with the collection details so we can get your return moving.
Thank you for bringing this to our attention and giving us the opportunity to put things right.
Kind regards,
UKRadiators.com
Great experience with this company
Great experience with this company, a very satisfied customer. Thank you
25 de setembro de 2026
Resposta da UKRadiators.com
We are glad you enjoyed your experience with us. Thank you for your positive feedback and support.
Kind regards,
UKRadiators.com
Resposta da UKRadiators.com
We are truly delighted to hear that you had such a wonderful experience working with our team. Thank you so much for taking the time to share your positive feedback with us!
Kind regards,
UKRadiators.com
Fantastic price and fast delivery
They actually sold a like for like replacement bathroom radiator which I'd been struggling to find anywhere else. At checkout they reminded me to buy the accessories needed to install it properly so I had everything needed for the plumber to fit it. Excellent prices compared to others and really fast delivery.
9 de outubro de 2026
Resposta da UKRadiators.com
We are glad you enjoyed your experience with our store and found the exact matching heating unit you were searching for. It is great to know that our checkout reminders helped you gather all the necessary installation accessories in advance, making the fitting process smooth for your tradesperson. We appreciate your positive feedback regarding our competitive pricing and prompt delivery service, and we thank you for taking the time to share your thoughts with us.
Kind regards,
UKRadiators.com
Happy with the service and product
Good quality, arrived on time as expected with rapid delivery, kept well informed, fitted, working and looking good. Happy with the service.
9 de outubro de 2026
Resposta da UKRadiators.com
Hello Andrew.
We are so delighted to hear that you had such a positive experience with our rapid delivery and clear communication. It is wonderful to know that your new product was easy to install, looks great, and is working perfectly for you. Thank you for your feedback and for choosing our service.
Kind regards,
UKRadiators.com
Easy to order and swift delivery
9 de outubro de 2026
Resposta da UKRadiators.com
Hello Mark,
Thank you for the fantastic 5-star rating. We are thrilled to hear that you experienced a smooth purchasing process and received your item so quickly. Your kind feedback is greatly appreciated.
Kind regards,
UKRadiators.com
Easy ordering
Easy ordering, fast delivery, product great quality, returns easy and refund back to account fast.Great company to deal with .Great communication when wanting to do return.will use again.
9 de outubro de 2026
Resposta da UKRadiators.com
Hello Ian,
We are so pleased to hear that you had such a smooth experience from placing your order to receiving a prompt refund. Thank you for your kind feedback regarding our product quality and helpful communication. We look forward to serving you again in the future.
Kind regards,
UKRadiators.com
Louie took ownership of my…
Louie took ownership of my issues,receipt of a damaged radiator, apologised that the person id spoken to in the morning had not processed the issue correctly & ensured the matter was dealt with including keeping me updated by email.
16 de outubro de 2026
Resposta da UKRadiators.com
Thank you for sharing your positive feedback with us. We are truly sorry for the initial miscommunication you experienced regarding your damaged item, but we are delighted to hear that our team member stepped in, took full responsibility, and resolved the situation efficiently. Keeping our customers informed every step of the way is very important to us, and we appreciate your patience while we made things right.
Kind regards,
UKRadiators.com
Resposta da UKRadiators.com
Hello John
We are thrilled to hear that your experience from purchase to arrival was smooth and that your item reached you so quickly. Thank you very much for sharing your positive feedback with us!
Kind regards,
UKRadiators.com
Excellent service
16 de outubro de 2026
Resposta da UKRadiators.com
Thanks so much for your 5-star review!
Quality electric towel rail, great service
Ordered an electric towel rail after hunting round, found quality item at reasonable cost delivered free, various options available to suit your needs. Lots of useful info on the site and downloads so you can see exact sizes, instructions etc before you decide. Website is a good one, well laid out loads of info and handy room size calculator. company seems committed to quality service and sustainability.
7 de outubro de 2026
Resposta da UKRadiators.com
We are happy to hear that your experience purchasing an electric towel rail was so positive. Thank you for taking the time to leave such detailed feedback about your order. We are glad you enjoyed using the online tools, such as the space calculator and downloadable instruction guides, to help you make an informed decision before purchasing. It is wonderful to know that our commitment to providing quality products, reliable free delivery, and environmentally conscious practices met your expectations. We appreciate your support and look forward to assisting you again whenever you need heating solutions in the future.
Kind regards,
UKRadiators.com
Perfect service!!!!
14 de outubro de 2026
Resposta da UKRadiators.com
Thanks so much for your 5-star review!
Delivery in 2 days from order
Delivery in 2 days from placing the order. The radiator is a big improvement on the one replaced. Great company would highly recommend.
7 de outubro de 2026
Resposta da UKRadiators.com
We are thrilled to hear that your new heating unit arrived so quickly and is performing much better than your previous one. Thank you so much for your high recommendation and for sharing your experience with us.
Kind regards,
UKRadiators.com
Delivery fast and on time
Delivery fast and on time. The product is just what I wanted. Made in Stainless so no more rust for the bathroom radiator. Easy to fit even being DIY'er. Quality looking.
23 de setembro de 2026
Resposta da UKRadiators.com
We are so pleased to hear that your order arrived quickly and on time. It is wonderful to know that your new stainless steel bathroom radiator was straightforward to install yourself and that you are so happy with its quality and appearance.
Kind regards,
UKRadiators.com
The radiators looks very nice all as…
The radiators looks very nice all as said.
10 de outubro de 2026
Resposta da UKRadiators.com
We are delighted to hear that you are happy with the appearance of your new heating units and that everything matched your expectations. Thank you so much for taking the time to leave such a wonderful five-star review!
Kind regards,
UKRadiators.com
Resposta da UKRadiators.com
We are glad you enjoyed your experience and that your package arrived right when expected. Thank you for your positive feedback.
Kind regards,
UKRadiators.com
Great customer service when I called
Great customer service when I called. Goods dispatched quickly and updates provided
6 de outubro de 2026
Resposta da UKRadiators.com
We are delighted to hear that you experienced helpful phone support, swift dispatch, and kept clear on your order's progress. Thank you so much for taking the time to share your wonderful feedback with us!
Kind regards,
UKRadiators.com
excellent on feed back
excellent on feed back. sorted the damaged radiator out very quickly and replaced .highly recommend them.
14 de outubro de 2026
Resposta da UKRadiators.com
We are so pleased to hear that our team was able to resolve the issue with your item so swiftly. Thank you for taking the time to share your feedback and for your high recommendation.
Kind regards,
UKRadiators.com
Nice product - shame about the plugs
The purchase was quick and efficient. My only complaint was the wall plugs supplied were slightly oversized and would not fit the recommended 8mm hole.
3 de outubro de 2026
Resposta da UKRadiators.com
Hello,
Thanks for your review! It's great to hear the purchase was received quickly, although we're sorry the wall plugs didn't quite fit as expected.
We appreciate the feedback and will pass this on to the relevant team.
Kind regards,
UKRadiators.com
Delivery has scheduled but inhibitor…
Delivery has scheduled but inhibitor bottle had leaked . Reported issue problem dealt with straight away by louie replacement sent same day
14 de outubro de 2026
Resposta da UKRadiators.com
We are happy to hear that our team was able to resolve the issue with your damaged package and send out a swift replacement. Thank you very much for taking the time to share your positive experience.
Kind regards,
UKRadiators.com
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