I can't be more happy with UK Storage and in particular Liam Reed. I had a problem with my removal company in Spain being over 5 weeks late but Liam put our minds to rest with he's understanding of ou... Ver mais
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Localização
Trocar localizaçãoUnit C2 Optimum Business Park, Optimum Road, DE11 0WT Swadlincote, England, GB
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Veja o que dizem as avaliações
UK storage are a very approachable company who offer professional advice, making the finding of suitable storage stress free. Tommy Gale is a gem. No sales gimmick talk. Just honest and up front with... Ver mais
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Very happy with the service etc. very secure but try to keep it temp. Prices do rise and it gets very expensive. When I started it was £143 pcm by the end it was £343 pcm and that was from December 20... Ver mais
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Excellent and speedy response on the telephone. Unit booked within minutes of enquiry. On arrival access very speedy once Liam clearly explained the process. Unit and entrance area clean and tidy.... Ver mais
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Detalhes da empresa
Escrito pela empresa
UK Storage Company offer self storage across the England with prices available online. 50% Off self storage for business, student & residential customers.
Informações de contato
Unit C2 Optimum Business Park, Optimum Road, DE11 0WT, Swadlincote, England, Reino Unido
- 1283484500
4,3
Excelente
10 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very happy with the service etc
Very happy with the service etc. very secure but try to keep it temp. Prices do rise and it gets very expensive. When I started it was £143 pcm by the end it was £343 pcm and that was from December 2025 till April 2026
31 de outubro de 2025
Resposta da UK Storage Company - Swadlincote
Dear Michael,
Thank you for your review and for highlighting both your positive experience and your concerns regarding pricing.
We're delighted to hear that you were very happy with the service and security provided during your time with us.
Regarding the increase in cost, it's worth noting that many customers join us on an introductory promotional offer, such as a 50% discount for an initial period. This discounted rate is designed to help make moving into storage more affordable, particularly during what can often be an expensive and stressful time. Once the promotional period ends, the price reverts to the standard storage rate for the unit size and location. We monitor rates daily to ensure we are fair and competitive, even at our standard rate.
As a result, the increase can sometimes appear significant when compared directly to the initial discounted rate. The standard rate reflects the ongoing costs of providing secure, professionally managed storage facilities, including site maintenance, security systems, insurance requirements, and customer support. The business does not operate on the promotional rate alone, as this is intended as a temporary introductory offer rather than the long-term storage charge.
We do appreciate your feedback and are pleased that, despite your concerns regarding pricing, you found the service and security to be of a high standard. Thank you for choosing UK Storage Company, and we wish you all the best for the future.
All the best,
The UK Storage Company Swadlincote
I can't be more happy with UK Storage…
I can't be more happy with UK Storage and in particular Liam Reed. I had a problem with my removal company in Spain being over 5 weeks late but Liam put our minds to rest with he's understanding of our situation
24 de agosto de 2026
Avaliação não solicitada
Resposta da UK Storage Company - Swadlincote
Dear Customer,
Thank you for your wonderful review!
We're delighted to hear that you had such a positive experience with UK Storage Company. We understand how stressful it can be when moving arrangements don't go to plan, especially when there are unexpected delays, so we're pleased that Liam was able to provide reassurance and support during a difficult time.
Providing flexible storage solutions alongside friendly, knowledgeable customer service is something we pride ourselves on, and it's fantastic to know Liam helped put your mind at ease while you waited for your belongings to arrive from Spain.
Thank you for placing your trust in us during your move. We'll be sure to pass your kind words on to Liam, who will be thrilled to receive the recognition. We wish you all the best in your new home and are here if you ever need storage again in the future. 😊
Kindest regards,
The UK Storage Company Swadlincote team
Really helpful
Really helpful, quick and everything I asked for
19 de junho de 2026
Avaliação não solicitada
Resposta da UK Storage Company - Swadlincote
Dear Scott,
Thank you for our five star review.
We are delighted that our team were really helpful, and were able to provide you with everything you require for a successful UK Storage Company self storage journey.
If you require anything further, please do not hesitate to contact the Customer Support Team.
Thank you for storing with us.
All the best,
The UK Storage Company team
Mollie was superb
Mollie was superb, had all the information and checked things she was unsure of. Customer service gold
Unit seemed secure and well-lit
11 de abril de 2026
Avaliação não solicitada
Resposta da UK Storage Company - Swadlincote
Dear customer,
We are delighted that you not only awarded us five stars but have commended Mollie for her superb customer service.
Thank you for storing with us.
If you require anything further, please do not hesitate to contact our Customer Support team.
Kindest regards,
The UK Storage team
Top bloke Tommy
UK storage are a very approachable company who offer professional advice, making the finding of suitable storage stress free. Tommy Gale is a gem. No sales gimmick talk. Just honest and up front with no hidden costs when giving quotes. You get 50% off for the first 13 weeks at the moment. Very pleased to have booked my storage with this company.
11 de fevereiro de 2026
Avaliação não solicitada
Resposta da UK Storage Company - Swadlincote
Dear Mrs Castledine,
Thank you so much for your rave review for Tommy, he will be delighted that he was able to assist you with your UK Storage Company move in.
We are always here to help!
If you require anything further, please do not hesitate to contact our Customer Support Team.
Thank you for storing with UK Storage Company.
Kindest regards,
The UK Storage Company Team
First time users of UK Storage Ltd
Sammy has been so cheerful and helpful from our very first contact with UK Storage. Guiding us through the various options and letting us view a selection of the units available and then taking us through the booking process to secure our unit. The whole process has been quick and easy.
6 de fevereiro de 2026
Avaliação não solicitada
Resposta da UK Storage Company - Swadlincote
Dear Lesley,
Thank you for our five star review and for calling out Sammy.
We are pleased the process was easy for you, as we pride ourselves on making 'Self Storage Easy'.
If you require anything further, please call our Customer Support Team.
Kindest regards,
The UK Storage Company Team
Excellent and speedy response on the…
Excellent and speedy response on the telephone. Unit booked within minutes of enquiry.
On arrival access very speedy once Liam clearly explained the process.
Unit and entrance area clean and tidy.
Billing a little more tricky but any issues quickly resolved.
Biggest tick goes to the speed of a telephone call be answered and by a human being who knows what they are talking about.
19 de janeiro de 2026
Avaliação não solicitada
Resposta da UK Storage Company - Swadlincote
Dear Ann,
Thank you so much for your four-star feedback.
We’re really pleased to hear that you received an excellent and speedy response on the phone, and that we were able to get your unit booked within minutes of your enquiry.
It’s great to know that access on arrival was smooth and that Liam clearly explained everything — we’ll be sure to pass on your kind words.
We’re also delighted that you found the unit and entrance area clean and tidy.
Thank you as well for mentioning the billing. While we’re glad any issues were quickly resolved, we’ll continue working to make that process as simple and seamless as possible.
The biggest compliment for us is your comment about the speed of answering calls and being able to speak to a real person who genuinely knows what they’re talking about. That’s exactly the service we aim to provide every time.
Thanks again for taking the time to share your experience — it means a lot to the team. If you need anything at all, we’re always here to help.
Thank you for storing with UK Storage Company.
Kindest regards,
UK Storage Company
Great experience
Everything was done over the phone. The person who we dealt with was very professional and had a sence of humar. From phoning to payment didn't take long at all. They went through the different units everything is indoors and very clean. The security is great. Thanks for making everything easy. Regards Nickie and Gordon.
17 de janeiro de 2026
Avaliação não solicitada
Resposta da UK Storage Company - Swadlincote
Dear Nickie and Gordon,
Thank you so much, for your wonderful review!
We're thrilled to hear you had a great experience with us and that our team was both professional and personable. It's fantastic to know the process was smooth and efficient, and that you found our facilities clean and secure.
We're always here to make self-storage as easy as possible, and your kind words mean a lot to us.
If you require anything further, please do not hesitate to contact our Customer Support team.
Kindest regards,
UK Storage Company
The person i spoke to was…
The person i spoke to was pleasant,knowledgeable and easy to talk too making the task easy.
17 de outubro de 2025
Avaliação não solicitada
Resposta da UK Storage Company - Swadlincote
Dear Mark,
Thank you for your feedback! We’re delighted to hear that the person you spoke with was pleasant, knowledgeable, and made the process easy for you. Providing clear guidance and a friendly experience is exactly what we aim for, so it’s great to know we delivered.
If you need any further assistance, please don’t hesitate to reach out—we’re always happy to help.
Kind regards,
UK Storage Company
Resposta da UK Storage Company - Swadlincote
Dear Kevin,
Thank you kindly for your positive review of our Swadlincote site, which is just one of our thirty locations.
If we can help you further, please do not hesitate to get in touch with our Customer Support team.
Kindest regards,
UK Storage Company
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