Have ordered a Westlake bivvy table. Just arrived. I felt the legs are very fragile and just had a query that even though I have a two year guarantee. If a leg gets broken can you get a replacemen... Ver mais
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Have ordered a Westlake bivvy table. Just arrived. I felt the legs are very fragile and just had a query that even though I have a two year guarantee. If a leg gets broken can you get a replacemen... Ver mais
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First time visiting the store after moving, really excellent range of products. Bought hiking socks for myself and my wife plus a merino icebreaker top. Was served by Byron who was professional and f... Ver mais
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We purchased a product online from Blacks which was delivered in the wrong size much to our disappointment. After contacting customer service who were no help at all 0 stars!! we decided to phone Ulti... Ver mais
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It was an efficient sale and delivery of goods which are a perfect fit. It is such a shame that Chelmsford will have no affordable outdoors shop for people to visit and try on particularly as the... Ver mais
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Escrito pela empresa
Unit 2B The Meadows, CM2 6FD, Chelmsford, Reino Unido
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Tina was extremely helpful

Resposta da Ultimate Outdoors - Chelmsford
Tina and Jeremy helped me out to purchase a suitable rucksack
They were polite , helpful and knowledgeable
Thanks very much for helping me today

Resposta da Ultimate Outdoors - Chelmsford
Staff name Dominic is very friendly, helpful and smiling he discuss the shoes that I brought and the quality of the product. Highly recommend this shop plus I got discount for BlueLightCard.

Resposta da Ultimate Outdoors - Chelmsford
First time visiting this store today. Great selection of products and super prices. Nice, clean and easy to shop. Staff member at door asked if I needed help and took me items I required. Dominic on till very polite, friendly and helpful. Will definitely visit this store again

Resposta da Ultimate Outdoors - Chelmsford
Huge thanks to Dominic and Jeremy who helped with all of our DofE stuff! Very knowledgeable and friendly!

Resposta da Ultimate Outdoors - Chelmsford
We visited the Chelmsford store to purchase DofE equipment. The assistant, Jeremy, was incredibly helpful offering valuable advice regarding boots, rucksack and sleeping bags. He even adjusted/fitted the rucksack correctly for us. Thank you Jeremy, I’m sure we’ll be back to purchase more before too long.

Resposta da Ultimate Outdoors - Chelmsford
Great service by Malcolm who took me to exactly the area I wanted and explained the different options clearly.

Resposta da Ultimate Outdoors - Chelmsford

Resposta da Ultimate Outdoors - Chelmsford
Jimmy was extremely helpful and helped us choose various items for walking holiday. He was very friendly and knowledgeable.

Resposta da Ultimate Outdoors - Chelmsford
Customer service second to none! We spent quite a lot of time looking for items needed for the DofE expeditions. Dominic was very kind, patient and helpful-he truly made a difference to our shopping experience. The store is very well organised and we left feeling confident that we purchased quality products at a good price. We will definitely go back in the future!

Resposta da Ultimate Outdoors - Chelmsford
Helpful advice from Jeremy when purchasing child's walking boots. Feet measurement.

Resposta da Ultimate Outdoors - Chelmsford
Served by Rene today. He was amazing, understood immediately what I was looking for, and asked all the right questions. He threw in a couple of useful bits of information, sourced the walking shoe of choice, and off I went. One happy bunny.

Resposta da Ultimate Outdoors - Chelmsford
Aimee and Tina were very friendly, helpful and accommodating. We were buying our first tent and other items and really appreciated their help. We would visit the store again.

Resposta da Ultimate Outdoors - Chelmsford
Cannot describe how helpful, positive and lovely our experience was with Dominic in the Chelmsford Store. Our day was already stressful and hectic, but he helped us immensely by providing first class service, answering all of our silly little questions and all with a smile on his face and positive vibes! He was great and really made our day! Thankyou so much!

Resposta da Ultimate Outdoors - Chelmsford
Thanks Dominic excellent service, quick, cheerful and helpful. Ultimate is amazingly stocked with a huge range of great products!

Resposta da Ultimate Outdoors - Chelmsford
I bought a pair of hiking shoes and waterproof jacket today. There are so many hiking shoes there. Rene is very helpful and patience to explain how I should make my choice. A very good experience for me.

Resposta da Ultimate Outdoors - Chelmsford
Great store with lots of hiking stuff. Have bought numerous hiking boots and related equipment here. Always really knowledgeable staff who are also friendly (some better than others and definitely better during the weekdays). Today we were served by Jeremy who is great and has served us before. We were looking for a new rucksack and Jeremy knew SO much about all the different rucksacks and how to fit them for the invidual. Great and we'll be back.

Resposta da Ultimate Outdoors - Chelmsford
It used to be Blacks it’s now ultimate outdoors & looks exactly the same inside, good range of hiking boots, trainers & hiking sandals. I was looking to buy a pair of the Keen hiking sandals, that were in the sale. Unfortunately they didn’t have my size in the pair I liked, but Jason brought out another pair not on display, they were perfect.

Resposta da Ultimate Outdoors - Chelmsford

Resposta da Ultimate Outdoors - Chelmsford
Had a great experience yesterday (15th Aug) at the Chelmsford branch. Went there to purchase few items for DofE with my daughter. Had really good service in the footwear section and got good advice and help.
We needed other stuff like (rucksack, liners, sleeping bag etc. ) and we were served by another person who could not have been more helpful and friendly (sorry I can't remember his name - think it was John). He was able to recommend exactly what we needed and gave great advice.
I normally don't bother writing reviews so it just shows how good the service was here today.

Resposta da Ultimate Outdoors - Chelmsford
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