UltraFix Appliance Repair  Avaliações 

140
O TrustScore é 4 de um total de 5

3,8

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Showed up to respond to a D90 code on our LG dryer. Technician told my wife to make sure she cleans the lint out - ran the dryer for 5 minutes then left - gave us an 85 dollar service fee. Low and beh... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We have used UltraFix before with excellent results. This time was no exception. Refrigerator compressor failed, called UltraFix around 10am, by 2pm it was repaired and working well. The repairman, Vi... Ver mais

Avaliado com 1 de um total de 5 estrelas

I am in the middle of trying to get a washing machine repaired. All started well with Dmytro coming to diagnose the problem. He said parts had to be ordered ( this was Friday) and should be in by Mond... Ver mais

Avaliado com 5 de um total de 5 estrelas

Sadiq...the technician showed up promptly late in the evening to attend to our non-working refrigerator. He came to the house, diagnosed the problem, informed us of the total cost and came back the f... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Assistência Técnica de Eletrodomésticos
  2. Serviço de conserto de fornos micro-ondas
  3. Serviço de conserto de refrigeradores
  4. Serviço de conserto de eletrodomésticos
  5. Serviço de conserto de lavadoras e secadoras

Escrito pela empresa

At UltraFix Appliance Repair, we guarantee the high professionalism and quality of experienced technicians who can make a thorough diagnostic and repair. The technology used at UltraFix is the most advanced, and our technicians are there for you at the first call. We are here to provide you an exceptional service.


Informações de contato

3,8

Muito Bom

O TrustScore é 4 de um total de 5

140 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 62% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,8

Todas as avaliações

(140)

37 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Satisfied customer

Igor was very thorough and did an exceptional job replacing my compressor. He was also a pleasure to work with.

5 de junho de 2024
Avaliado com 1 de um total de 5 estrelas

Wouldn't Hire Again

UltraFix came out in March to repair the latch on my dishwasher. In June, it was broken again. A second person from UltraFix came out, said it was broken and needed to be replaced. I reminded him of the warranty on parts was three months. He made a phone call and suddenly, he was able to fix the latch. His fix lasted less than 48-hours. I am giving one star because they charged me for the last service call and refunded my money upon request. They started strong, but I would not hire again.

3 de junho de 2024
logotipo da UltraFix Appliance Repair

Resposta da UltraFix Appliance Repair

We sincerely apologize for the inconvenience you experienced with your dishwasher latch repair. We strive to provide top-notch service and it's disheartening to hear that we fell short of your expectations on this occasion.

We appreciate your feedback regarding the warranty on parts and the subsequent service calls. Rest assured, we are taking steps to ensure that such incidents are addressed promptly and effectively in the future.

We understand your frustration and want to make things right. Please accept our deepest apologies for any inconvenience caused. We value your business and would appreciate the opportunity to regain your trust. If there's anything further we can do to assist you, please don't hesitate to reach out to us directly.

Thank you for bringing this matter to our attention. We hope to have the chance to serve you better in the future.

Avaliado com 5 de um total de 5 estrelas

As a Property Manager we need a…

As a Property Manager we need a reliable and skilled appliance repair team to help us often with our properties. Ultra fix has always excelled our expectations and provided excellent service. Can't recommend them enough!

31 de maio de 2024
logotipo da UltraFix Appliance Repair

Resposta da UltraFix Appliance Repair

Thank you so much for your glowing recommendation and for entrusting UltraFix with your property repair needs. We greatly appreciate your kind words and are thrilled to hear that we have consistently exceeded your expectations.

At UltraFix, we are dedicated to providing reliable and skilled appliance repair services to ensure the smooth operation of your properties. It's our pleasure to assist you in maintaining the quality and functionality of your appliances, and we're committed to delivering excellence with every service call.

Your satisfaction and confidence in our services mean the world to us, and we look forward to continuing to serve you with the same level of professionalism and expertise in the future.

If there's ever anything more we can do to support you and your properties, please don't hesitate to reach out. Thank you again for your trust in UltraFix.

Avaliado com 1 de um total de 5 estrelas

Ultrafix needs more/better part suppliers

It was an easy repair on a 5 year old gas range. Parts were available on multiple, reputable, spare part websites. However, UltraFix said they could not find the parts from their "trusted" supplier. They get to take their trip fee as profit and walk away. Just get the parts from a different source!!!

3 de junho de 2024
logotipo da UltraFix Appliance Repair

Resposta da UltraFix Appliance Repair

Thank you for sharing your feedback with us regarding your recent experience with UltraFix. We're truly sorry to hear about the frustration you encountered during the repair process of your gas range.

We understand how important it is to have your appliance back up and running smoothly, especially when parts are readily available from reputable suppliers. We apologize for any inconvenience caused by our inability to source the necessary parts through our usual channels.

Your comments are invaluable to us, and we appreciate the opportunity to improve our services. We'll take your feedback into consideration and explore alternative sourcing options to better meet the needs of our customers in similar situations in the future.

If there's anything further we can do to assist you or if you'd like to discuss your experience in more detail, please don't hesitate to reach out to us directly. Your satisfaction is our top priority, and we're committed to addressing any concerns you may have.

Thank you for bringing this matter to our attention, and we hope to have the opportunity to serve you better in the future.

Avaliado com 1 de um total de 5 estrelas

We got murdered

We got murdered. In the end, we didn't do our due diligence, so it's on us. But they charged us $1300 to install what ended up to be a $100 part and 30 minutes of work. THEN Charged us $500 to clean the fridge components, THEN wanted $5000 to replace the fridge components. We called in Hauck Appliance and had our refrigerator fixed for $200. We just bought the house, had a ton of contractors in and out and they totally took advantage of us. Then tried to slide us cards to do side work to steal from the company they work for. No idea how they sleep at night.

24 de abril de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Just to get your money… scam!

They came and charged $85 and said that my dishwasher was very very bad (I got less than 2 years ago)… to fix it, they charged $287 to replace some pieces. My friend who does not understand that much came, reset the machine watching a youtube video and it’s working again. SCAM!!

9 de abril de 2024
Avaliado com 1 de um total de 5 estrelas

Dishwasher still leaking

Dishwasher still leaking. I contacted repair person to let them know and he asked for a video. I had to take the panel off myself to take a video of the leak. He said we would be put on the schedule this week. It’s Thursday and I haven’t heard back. I sent the video last Saturday and he was notified it was still leaking last Friday. We paid over $500 for the repair.

12 de abril de 2024
Avaliado com 1 de um total de 5 estrelas

First they came out and said I needed a…

First they came out and said I needed a whole new ice maker for $400+. Came and installed, didn’t work. Called them back, they came, worked on it and it worked for a day. Called them AGAIN, they came out and it finally worked for a few months! 3 to be exact! No longer working!! Called them AGAIN only to be told it is out of warranty!! This is ridiculous! How can a company treat people like this?? I paid them upfront for nothing! Call someone else don’t waste your money!

15 de abril de 2024
Avaliação não solicitada

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