Umarex USA, Inc Avaliações 

4.258
•
O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

I appreciated the prompt shipment. However, both cans of R-10 were dented showing signs of rough handling. These are top line match pellets used for competition. Rough handling of the cans can resu... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Price was great, website was easy to navigate, order shipped fast, and it was delivered on time in great condition. I love that my son can have a lever action bb gun that matches my marlins.

Avaliado com 1 de um total de 5 estrelas

When I complained about the quality of hte rifle and inaccuracy they replied this is a common complaint with sping propelled rifles yet the site bragged about how accurate this particular rifle was.... Ver mais

Avaliado com 5 de um total de 5 estrelas

Very happy with my purchase. Quality product, competitive price, and no complaints! Thank you Umarex! You folks are solid and having other negative experiences from other companies, this purchase rene... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Armas

Sobre Umarex USA, Inc

Escrito pela empresa

Few brands are owned and operated by family owned companies anymore, but that's not the case with Umarex USA, Inc.. We are family owned. Our owners believe in family values, innovation, quality, and exceptional service and encourage us to provide you, our customer, with outdoor recreational products you, your family and friends can use to enjoy and experience the wild outdoors. In addition to air guns of all types our company also has shooting optic gear, high performance flashlights, airsoft guns, big bore hunting airguns, foam dart guns, and paintball guns! We even have air powered training platforms for law enforcement and military simulations. Find links to all of our brands at UmarexUSA.info! - At UmarexAirguns.com we offer free shipping on orders of $139 or more! - You can sign up for the Umarex Airguns Club for easy access to great airgun blog articles, new air rifles and pellet gun news, product giveaways, and sometimes a special offer! - Look for the Great Deals links for closeouts, refurbs, and more. - Browse through our selection of air gun ammo including .50 caliber slugs for the Umarex Hammer and Hornady BBs for your Glock air pistols! - Have a question or need good service for your Umarex airgun? - Contact our expert gun technicians and gunsmiths. We have several people manning the phones during regular business hours and we have two full-time gunsmiths who typically don't keep a customer's airgun in their possession for more than 72 hours! Fastest turn time in the industry!

Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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4,2

Todas as avaliações

(4.258)

768 avaliações nos últimos 12 meses

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Avaliado com 4 de um total de 5 estrelas

Prompt shipment. Some potential damage

I appreciated the prompt shipment.
However, both cans of R-10 were dented showing signs of rough handling. These are top line match pellets used for competition. Rough handling of the cans can result in deformed pellets.

12 de outubro de 2026
logotipo da Umarex USA, Inc

Resposta da Umarex USA, Inc

We are sorry about the dented tins. We will re-ship the ammo to you. Thank you for letting us know!

Avaliado com 5 de um total de 5 estrelas

Timely delivery

Timely delivery

8 de outubro de 2026
logotipo da Umarex USA, Inc

Resposta da Umarex USA, Inc

Thank you for chosing Umarex. We sincerely appreciate your business! Happy shooting.

Avaliado com 5 de um total de 5 estrelas

Very happy with my purchase

Very happy with my purchase. Quality product, competitive price, and no complaints! Thank you Umarex! You folks are solid and having other negative experiences from other companies, this purchase renewed my confidence! Well DONE!

12 de março de 2026
logotipo da Umarex USA, Inc

Resposta da Umarex USA, Inc

Thank you very much for choosing Umarex and taking the time to let us know. We genuinely appreciate your business!

Avaliado com 5 de um total de 5 estrelas

I love the nitro rifle

I love the nitro rifle. No loss of charge if it sits for a day or 2. Comfortable and accurate and a good bang for my buck.

16 de outubro de 2026
logotipo da Umarex USA, Inc

Resposta da Umarex USA, Inc

Thank you for choosing Umarex. We sincerely appreciate your business. Happy shooting!

Avaliado com 1 de um total de 5 estrelas

Extremely Disappointed

Extremely Disappointed. $1,000 Rifle That Has Never Worked Properly!

I purchased a rifle from them for approximately $1,000, and it has been nothing but problems since day one.

During the first hunting season, after firing the rifle just one time, it malfunctioned. I sent it in for warranty repair, and they replaced the cylinder valve. When I got it back, I fired it once and then put it away for several months.

The following hunting season, I brought the rifle back out, only to discover that the exact same problem was still there!

I sent it back in, expecting the company to stand behind its product and properly address an issue that should have been fixed the first time. Instead, they now want to charge me a ridiculous amount of money to repair the very same problem.

How is it acceptable to charge a customer $1,000 for a rifle that has never functioned properly, fail to fix it under warranty, and then expect that customer to pay again for the same repair?

I’ve barely been able to use this rifle since purchasing it. I didn’t spend $1,000 on a rifle just to have an expensive decoration sitting in my closet.

I believe a company should stand behind its products, especially when a customer has experienced the same mechanical failure repeatedly.

I’m extremely disappointed in both the quality of this rifle and the way this warranty situation has been handled. I expected much better for the money I spent.

I would strongly encourage anyone considering purchasing one of these rifles to think carefully about the warranty service and how repeated problems are handled.

20 de outubro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

When I complained about the quality of…

When I complained about the quality of hte rifle and inaccuracy they replied this is a common complaint with sping propelled rifles yet the site bragged about how accurate this particular rifle was. Which lie is the real truth
/

21 de outubro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great price

The price from umarex was $10 and the price from Amazon $30. Don't buy any where but umarex.

3 de outubro de 2026
Avaliado com 5 de um total de 5 estrelas

Purchased a UX Komplete NCR had it…

Purchased a UX Komplete NCR had it about 7 days .some times it would not fire ,Sent it back, and they sent me a NEW One within the Same week > Great Service Thank U Mr Eck

29 de setembro de 2026
logotipo da Umarex USA, Inc

Resposta da Umarex USA, Inc

Thank you for choosing Umarex. We are sorry that your first gun had issues, but glad we could resolve the issue for you.

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