Umbrella products are great and work very well, with step by step training. What makes them outstanding is that they provide excellent timely support by understanding the request and as anything mo... Ver mais
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Veja o que dizem as avaliações
Umbrella has a wide range of exciting products that are very much in demand for businesses. They do a great job of explaining them and they have a training site that I can go to whenever I have a ques... Ver mais
A empresa respondeu
My initial opinion of Umbrella was one is dis-belief. The company and its products seemed like a dream come true, but hard to accept because of how great they portrayed themselves. After a few months... Ver mais
A empresa respondeu
"Your success is our success" rings true in their actions. Rafael Eri, Chief Growth Strategist & Business Consultant, in particular really took care of me during the orientation and he is still comin... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Leading marketing solutions to resell from top brands, A-Z product and marketing training, done-for-you fulfilment, certification and much more, all in one platform by Umbrella.
Informações de contato
Estados Unidos
- umbrellaus.com
4,7
Excelente
100 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Every Umbrella Support member is…
Every Umbrella Support member is friendly, efficacious and timely in their support. You can't go wrong with them!
30 de abril de 2026
Avaliação não solicitada
Resposta da Umbrella Micro Enterprises
Thanks so much, Eliyahu! It's great hearing that they’ve hit the trifecta of being friendly, fast, and effective. Your recommendation means a lot to us, and we look forward to maintaining that high standard for you 🙏
Fantastic Customer Support Team
Fantastic Customer Support Team. They took care of my issue fairly quick.
31 de março de 2026
Avaliação não solicitada
Resposta da Umbrella Micro Enterprises
Hi Jesse, thank you for the kind words! its great to hear our team was able to resolve your issue quickly . Please don't hesitate to reach out if you need anything 🙏
Umbrella has a wide range of exciting…
Umbrella has a wide range of exciting products that are very much in demand for businesses. They do a great job of explaining them and they have a training site that I can go to whenever I have a question. Their training webinars are there also so I can review them.
30 de abril de 2026
Avaliação não solicitada
Resposta da Umbrella Micro Enterprises
Hi DeeLee,
Thank you for the wonderful feedback! We’re so glad you’re finding our training site and webinars helpful. We aim to make our products as accessible as possible, so it’s great to know that having those resources available on-demand is making a difference for you. We’re excited to keep supporting your business growth! 🏆
My experience with Rafael at Umbrellaus
My experience with Rafael at Umbrellaus has been nothing short of great. His wealth of knowledge in the digital marketing space, combined with your excellent customer support, has been outstanding. I look forward to an exciting future working together.
27 de abril de 2026
Avaliação não solicitada
Resposta da Umbrella Micro Enterprises
Hi Carl, Thank you for taking the time to share your experience! We’re proud to have Rafael on our team, and it’s wonderful to hear that his digital marketing expertise has been a valuable asset to you. We share your excitement for the future and look forward to helping you reach even greater heights 🏆
Umbrella products are great and work…
Umbrella products are great and work very well, with step by step training. What makes them outstanding is that they provide excellent timely support by understanding the request and as anything more is needed they reply again in a timely manner to resolve the query. One dashboard for all the products helps keeping things in order. Juan was very helpful and supportive. All the team are very good like Rafi as well.
27 de abril de 2026
Avaliação não solicitada
Resposta da Umbrella Micro Enterprises
Hi Ahmed,
Thank you so much for the kind words! We are happy to hear that our step-by-step training and unified dashboard are helping you keep your operations organized.
I’ll be sure to pass your praise along to Juan and Raf, they take great pride in providing timely, effective support, and they’ll be glad to know they made a difference. We appreciate your business and look forward to continuing to support your success! 🏆
Help with Health Issues
I am going through unforseen health issues and unable to actively participate. Umbrellaus Support were very understanding and we have come to an amicable arrangement on fees until I have recovered.
17 de abril de 2026
Avaliação não solicitada
Resposta da Umbrella Micro Enterprises
Hi Patrick, thank you so much for sharing your experience. We were truly sorry to hear about the health challenges you are facing. We believe in supporting our community through the highs and the lows, and we are glad we could find a solution that gives you one less thing to worry about. We wish you a very speedy recovery and look forward to having you back in full swing soon! 🙏
Client orientated approach
Client orientated approach: - putting the client first and quickly recognising the needs and ready to help to resolve the issue. Professionals are always available; who spontaneously ready and without hestitation provide options creating motivation and confidence.
20 de abril de 2026
Avaliação não solicitada
Resposta da Umbrella Micro Enterprises
Hi Kautu, we really appreciate you taking the time to share this! Our goal is always to move quickly and resolve issues before they become hurdles, so we’re happy to hear you felt supported by the team. Building that sense of motivation and confidence is exactly what we strive for. Thanks for choosing us! 🙏
I was an umbrella partner for over a…
I was an umbrella partner for over a year. Here’s the breakdown, Let me charge you for the right to rent scammy software that doesn’t move the needle for anyone.
2 de abril de 2026
Avaliação não solicitada
Resposta da Umbrella Micro Enterprises
Hi Matt, thank you for your honest feedback.
While we have many agency partners who successfully use our services to drive results for dozens of clients, we are genuinely sorry to hear that it wasn't the right fit for your specific strategy and market.
It's frustrating when an investment doesn't move the needle the way you expected. We want to ensure you get the value you deserve from our partnership, so our dedicated success team will be reaching out to you directly to see how we can better assist you moving forward 🙏
Top tier partner serving my autonomy & small business growth
I have seen a lot of options when it comes to running one’s own agency. Being an agency that’s powered by Umbrella Local is the most efficient and effective avenue, in my opinion.
I so appreciate the support and sharing of expertise in digital marketing. Special shootout to Rafael — seriously, so generous, empathetic, compassionate, incredibly knowledgeable, and simply and effectively - SUPPORTIVE.
I get the best of both worlds, having my own business and the autonomy and flexibility that comes with that, while getting world class support and solutions to offer my clients.
Much love and gratitude for the Umbrella team and for the high level solutions that they make it possible for me to offer to small business owners to reach their goals (while I reach mine).
2 de abril de 2026
Avaliação não solicitada
Resposta da Umbrella Micro Enterprises
Thank you Aubri for the kind words! ❤️
We are so proud to partner with you and support the growth of your agency. It’s fantastic to hear that our digital marketing expertise and "best of both worlds" model are providing the efficiency you need to succeed.
Rafael is indeed a core part of the Umbrella family, and we’ll make sure he sees your generous comments regarding his support and knowledge. Cheers to your continued success! 🏆
"Your success is our success" rings true here.
"Your success is our success" rings true in their actions. Rafael Eri, Chief Growth Strategist & Business Consultant, in particular really took care of me during the orientation and he is still coming through for me when I run into issues. The Umbrella Team in general is constantly trying to help you win. Umbrella regularly presents innovative tools for us to add to our arsenal of offerings that we can present to our clients. That speaks well of their R&D department. The AI field is moving quickly and any agency that is not constantly innovating will quickly be overtaken. I'm happy to have a team behind me that will keep my agency at the forefront of technology.
30 de março de 2026
Avaliação não solicitada
Resposta da Umbrella Micro Enterprises
Thank you Everett! 🫶
We’re so happy to hear that Rafael has been such a consistent resource for you. "Your success is our success" isn't just a slogan for us; it’s our operational North Star.
Navigating the complexities of new technology can be a challenge, but having a partner who has your back makes all the difference. We’re honored to be the team behind your agency and look forward to winning more together! 🏆
Couldn't Be More Pleased!
My initial opinion of Umbrella was one is dis-belief. The company and its products seemed like a dream come true, but hard to accept because of how great they portrayed themselves. After a few months of review, I can 100% vouch for there authenticity as a one-of-a-kind, real deal modern day digital marketing company ready to help marketing agency owners get clients and grow. I literally could not be more pleased! Best leg up around! Umbrella is truly AWESOME! Keep up the good work, you're doing AWESOME!
28 de março de 2026
Avaliação não solicitada
Resposta da Umbrella Micro Enterprises
Hi Mike,
We love that your initial skepticism turned into such a positive experience once you saw the results firsthand.
It means a lot that you put our systems to the test over the last few months to see what we can really do.
Our team is eager to continue providing the tools you need to reach the next level. We are proud to support your growth and can't wait to see your future milestones 🏆
Excellent service!!!!!!
Excellent service!!!!!!! Keep it up!!!! Kindest regards.
28 de março de 2026
Avaliação não solicitada
Resposta da Umbrella Micro Enterprises
Hi Kit,
We truly appreciate the five-star shout-out. It is wonderful to know our service met your expectations so well. Our team is dedicated to maintaining this high standard for you, and we look forward to working together again soon ❤️
I have found the Umbrella support to be impeccable!
I have found the Umbrella support to be impeccable! From the very beginning, their team has demonstrated professionalism, responsiveness, and genuine care in every interaction.
Communication has been clear and timely, and any questions or concerns have always been addressed promptly and thoroughly. The level of support provided goes above and beyond expectations, making the entire experience smooth and reassuring.
What truly stands out is their commitment to quality service and attention to detail. It’s evident that they prioritise client satisfaction and consistently deliver at a high standard.
I would highly recommend Umbrella to everyone. A truly outstanding experience!
12 de março de 2026
Avaliação não solicitada
Resposta da Umbrella Micro Enterprises
Hi Belle,
It is wonderful to receive such kind words about our support team.
We believe that genuine care and responsiveness are the foundations of a great partnership, so we are glad those values stood out to you from the start. Maintaining that level of detail and quality is our top priority for every client.
Thank you for choosing us and for sharing your experience with others. 🙏❤️
Resposta da Umbrella Micro Enterprises
Hi Adesoji! Thank you so much for the kind words. We are very happy to hear that you enjoyed both our products and our service. Our team works hard to maintain those high standards for every client. We appreciate your support and look forward to seeing you again soon! ❤️
A Company That Truly Walks the Walk
I've been an Umbrella member for quite some time now, and looking back, joining was one of the best decisions I've made. What initially impressed me was their innovative approach to business; their concepts and methods don't just meet expectations, they completely redefine them.
What really sets Umbrella apart, though, is how deeply invested they are in their members' success. This isn't a company that simply offers a service and moves on; they are genuinely committed to seeing you thrive. Every interaction feels purposeful and tailored, and that level of dedication is increasingly rare to find.
Their customer support, Harssh, deserves a special mention. Every time I've reached out, I've been met with professionalism, warmth, and real solutions, not scripted responses or endless hold times. You feel like a priority, not just a ticket number.
Umbrella is clearly a forward-thinking organization that continues to evolve, innovate, and raise the bar. If you're on the fence about becoming a member, don't hesitate. This is a team that will genuinely invest in your growth. I couldn't recommend them more highly.
22 de março de 2026
Avaliação não solicitada
Resposta da Umbrella Micro Enterprises
Hi Danilo! Thank you so much for the incredible review. It has been a pleasure having you as an Umbrella member for all this time. We are so happy to hear that joining us remains one of your best decisions. Our goal is always to redefine what business support looks like, and we love that you feel that dedication in every interaction. I will be sure to pass your kind words along to Haarsh! He takes great pride in providing real solutions and making sure our members never feel like just a ticket number. We look forward to many more years of growing together! ❤️
Quick answer to my question
21 de março de 2026
Avaliação não solicitada
Resposta da Umbrella Micro Enterprises
Happy to help, Chuck! Thanks for taking a moment to leave us a review 🙏
I had a problem!
I had a problem; unit wasn't transferring calls to my phone. I told support, and they fixed the problem. Now it works! I'm very glad!
18 de março de 2026
Avaliação não solicitada
Resposta da Umbrella Micro Enterprises
Hi J.R, thank you for the feedback!
There's nothing more frustrating than a technical hiccup, so we’re thrilled the team was able to resolve that for you. If you need anything else, we've got your back! ❤️
The support team goes above and beyond…
The support team goes above and beyond to get you not only answers, but the right answers to your questions and issues.
12 de março de 2026
Avaliação não solicitada
Resposta da Umbrella Micro Enterprises
Hi Herschel, thank you so much for the kind words! 'Above and beyond' is the standard we strive for every day. Thanks for being part of our community ♥
I always get the help I need and get a…
I always get the help I need and get a timely response.
6 de março de 2026
Avaliação não solicitada
Resposta da Umbrella Micro Enterprises
Hi Michael,
Thank you for the great review!
We know your time is valuable, so providing quick and effective support is a massive priority for our team.
We're happy to hear we're consistently hitting that mark for you. Your continued trust means the world to us, and we are incredibly grateful to have you as a partner! ❤️
Umbrella Support was quick to respond…
Umbrella Support was quick to respond and accurate in providing what was requested.
7 de março de 2026
Avaliação não solicitada
Resposta da Umbrella Micro Enterprises
Thank you so much Don! We truly appreciate you taking the time to share this.
We’re really glad our support team was able to respond quickly and provide exactly what you needed. It means a lot to know your experience felt smooth and helpful.
Thanks again for your kind words and support. 🙏
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