Alisa was very helpful. The other people we worked with were also. The store was cleaner and more organized than I remember. My sister and I come from Birmingham and Wisconsin and we enjoy our side tr... Ver mais
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Veja o que dizem as avaliações
First visit to UB. Definitely worth the drive from Birmingham. It’s a shopping adventure. Much nicer than we anticipated. Enjoyed the small museum and history. The photo op spots & cafe also are ni... Ver mais
A empresa respondeu
We always enjoy finding great deals on name brand items. It is also interesting to look at the variety of the unique items people pack for vacation.
I bought a kindle e-reader at a good price, $30. Didn’t need anything fancy so that price was worth it. It’s my second one from unclaimed cause I gave the first to a loved one. I also love finding goo... Ver mais
Detalhes da empresa
Escrito pela empresa
The nation's only retailer of lost luggage. Unclaimed Baggage has purchasing agreements for unclaimed items with all domestic airlines and other travel and transportation companies. With five decades of experience processing large volumes of one-of-a-kind items, we maximize each item’s potential for a second life. After these items go through our rigorous readiness process, we determine selling prices based on estimated retail values and conditions, up to 85% off retail prices. We stock approximately 7,000 unique, heavily discounted items each day in our retail store, and thousands more online, where they are discovered and “reclaimed” by new owners. On average, for every item sold, we donate an additional item to someone in need. From the earliest days, our goal has been to find a purpose for any item possible. Over the past five decades, we have established partnerships with a multitude of local, national, and global charity organizations so leftover items can be reclaimed for good.
Informações de contato
509 W. Willow St., 35768, Scottsboro, Estados Unidos
- (256) 259-1525
- info@unclaimedbaggage.com
- unclaimedbaggage.com
Sem histórico recente de pedidos de avaliações
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Não respondeu a avaliações negativas
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Great prices and variety of items
Variety of items to choose from and great prices
Friendly and courteous associates
Friendly and courteous associates. Easy checkout.
Its the idea of not knowing what you're…
Its the idea of not knowing what you're going to find! Its fun to really dig and look!
Found a lot of great items for a great price!
Easy to find items your looking for.
Easy to find items your looking for.
The staff was nice and great prices on…
The staff was nice and great prices on certain products.
Huge Variety - Impressive Organization
I had so much fun shopping the wide variety of items … couldn’t help think about the people that lost their items and what their story was. I was also thrilled to discover that there is an on-line store with a great website.
There are good deals like iPhones and…
There are good deals like iPhones and laptops and clothes and shoes
this is a scam do not fall for this u…
this is a scam do not fall for this u may get wither a 50 cent gag gift or NOTHING its a scam do not fall for this
Lots of stuff to look through
Lots of stuff to look through. It is like a store such as TJ Maxx etc.
WORST SITE EVER
WORST SITE EVER. DO NOT SHOP HERE!!! Overpriced and have had horrible experiences on their online site as well. Garbage.
Worth the Drive - Fun Experience
First visit to UB. Definitely worth the drive from Birmingham. It’s a shopping adventure.
Much nicer than we anticipated. Enjoyed the small museum and history. The photo op spots & cafe also are nice extras. Didn’t buy anything huge, but left with several finds & simply enjoyed browsing and looking at all the lost luggage items.

Resposta da Unclaimed Baggage
Didn’t get my military discount added…
Didn’t get my military discount added to my receipt
Sold me a fake Versace wallet
Sold me a fake Versace wallet
They listen an item as fair and as…
They listed an item as fair and as having a hole. When the pants had a large rip in them, they stated instead of as is quality this was a fair quality and the large rip can be considered a hole. They refuse the refund. They also said it was bought using a discount code, which was incorrect, proof provided, and they continued to refuse. They said that I should just donate the pants.
Be aware their quality conditions and that they may be deceptive in their practice of the damages. No photo was included of the extensiveness of the damage to these pants. Also be aware they do get sizes incorrect.
Check prices for similar elsewhere. They are not always a good price
Extremely disappointed – Terrible item condition & unacceptable customer service!
I ordered sunglasses listed in "Good Condition." When they arrived, they had severe, deep scratches right in the center of the lenses, making them unwearable. This was absolutely not regular "wear and tear."
When I contacted customer service about this, the response was incredibly rude and unhelpful. Instead of offering a solution for selling a damaged item, the agent (Emma) simply brushed me off, stated they don't accept returns from Austria, and just sent me a generic link to their FAQ page.
Selling damaged items under a false condition description and then hiding behind a foreign return policy without offering any refund is unacceptable. Save your money and avoid this company, terrible quality control and shocking customer service!!
It's a scam, many products are fake.
Hello, I'm writing this so that others don't get scammed by this company. I bought several gold pieces, and over time I discovered that they sell gold-plated pieces as if they were solid gold. It's a complete scam, and they didn't respond to me at all. They refused to refund my money or anything. Be careful what you buy there; their service is terrible. It's a shame I bought from them for so many years. An honest and reputable company shouldn't do things like this.
Hola, escribo esto solo para que más personas no seas estafadas por esta compañía, compré varias piezas de oro, y con el tiempo descubrí que ellos venden piezas bañadas de oro por oro sólido. Una total estafa y no me respondieron por nada. No quisieron devolverme el dinero ni nada. Cuidado con lo que compran allí , tienen muy mal servicio . Es una pena compré con ellos durante muchos años. Una compañía honesta y correcta no debería hacer estas cosas.
Go for the experience!
Good place to work! Good place to shop. It is a hit or miss kind of shopping but when you get a hit you’re happy with your finds. The online store has better items than in store, YES there is an online store! lol. Go for the experience!
Great selection of products and fast shipping
Great selection of products and fast shipping. Purchased a $100+ dollar jacket for $20 and it looks brand new. Also picked up some AirPods Max for a steal. Love shopping on here!
Must Visit Store!
Love love shopping here! I've visited the store before but recently took a trip with my book club and got almost everyone to get their Kindle from here! You can't beat the prices on them and the employees there we're super helpful and kind. Can't wait to plan my next trip back!
Amazing Experience!
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