UPDATE: The company eventually answered my emails and gave me detailed instructions on how to return my items. Assuming they refund me, I will be satisfied. 🤞🤞🤞🤞 I’ve been trying to tell them... Ver mais
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Veja o que dizem as avaliações
Underwear arrived as expected and is cotton, but the item; long, shorts type underwear, fits very poorly, no shaping, so goes down at waist and up thighs at the back. Legs are finished with a bulky, t... Ver mais
I bought a very nice lightweight Dressing Gown for my husband but it was too large. I packed it up very neatly and returned the same day received. The return via Royal mail was quite easy to complete... Ver mais
The sports bra is a perfect fit, exactly as described, and very comfortable. I tried it out by wearing it for two consecutive 18 hour days, the second of which was very energetic including dance perfo... Ver mais
Detalhes da empresa
Sobre undercover.co.uk
Escrito pela empresa
Welcome to Undercover, where comfort meets sophistication in the world of sleepwear and underwear. At Undercover, we believe that the foundation of a great day starts with a great night’s sleep, and that begins with what you wear to bed.
Our journey began with a simple mission: to revolutionize the nightwear experience by combining luxurious materials with timeless designs. We understand that sleep is essential, and so is feeling good in what you wear. That’s why we meticulously craft each piece using only the finest fabrics, ensuring that every garment is not just a treat for the senses but also built to last.
Our collection ranges from elegant silky pyjamas to cosy cotton sets, each thoughtfully designed to cater to your individual taste and comfort needs. We take pride in our attention to detail, from the delicate stitching to the perfect fit, so you can unwind in style.
What sets Undercover apart is our commitment to quality and customer satisfaction. Our dedicated team is passionate about delivering not only exceptional products but also an exceptional shopping experience. We strive to ensure that every interaction with us is seamless and satisfying, from browsing our website to receiving your beautifully packaged nightwear.
At Undercover, we’re more than just a brand; we’re a promise of quality, comfort, and elegance. Join our community of satisfied customers who have discovered the difference a good night’s sleep can make. Thank you for choosing Undercover, where every night is an opportunity to indulge in pure comfort.
Sleep well.
Shop NowInformações de contato
Unit 2, Bromfield Commercial Park, CH7 1HE, Mold, Reino Unido
- 01352 752100
- info@undercover.co.uk
- undercover.co.uk
4,6
Excelente
684 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 72% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Happy
Pleased with the product purchased for my 90 year old mother. Slightly disappointed with the confusion over the delivery date and timescale, although this did not cause any major problems.
27 de junho de 2025
Was delighted with the product
Was delighted with the product. exactly what i have been looking for. was very pleased with how quickly my item was delivered. i shall definitely be using you again.
1 de julho de 2025
Really fast delivery and product…
Really fast delivery and product exactly as advertised.
28 de junho de 2025
Great service
Easy to order from and very prompt delivery. Would definitely order from them again.
29 de junho de 2025
PP Footsies
The service was very quick. I had a problem of my own doing and Michelle that was dealing with it was absolutely brilliant. Excellent customer service would definitely recommend.
27 de junho de 2025
Fast turnaround from ordering to home…
Fast turnaround from ordering to home delivery. True to size. Online ordering straightforward. Prices very reasonable for good quality items. Really pleased with my new nightwear. Many thanks.
7 de junho de 2025
Happy with service over the years
I have been buying bras from Undercover for a few years as they stock the ones I prefer. Always good service and good price.
5 de junho de 2025
Process went smoothly from ordering to…
Process went smoothly from ordering to delivery and dressing gowns are superb.
9 de junho de 2025
A choice of underwear to suit everyone
I think this is a first class company offering a wide selection of underwear to suit everyone's taste.
This should be your first port of call.
My choice today was the pink satin French knickers
7 de junho de 2025
Excellent quality items!
Excellent quality items and posted out very quickly. Can highly recommend!
7 de junho de 2025
Just what I.d been looking for
Just what I.d been looking for. Not used my phone to order anything before. Well pleased.0
7 de junho de 2025
Quality product and quick delivery
Quality product and quick delivery. Bed jacket was a beautiful colour and is lovely and soft to the touch. Fit is perfect.
6 de junho de 2025
Yay ... just what I was looking for…
Have been looking for long satin nightdresses for ages and found this site. Really pleased with my purchase of long ivory nightie with lace. Perfect fit and will be ordering again. Delivery was very quick
4 de junho de 2025
Tights arrived within the time stated…
Tights arrived within the time stated and I feel are good value.
4 de junho de 2025
Quick and easy returns process.
Unfortunately my purchase did not fit me. However the returns process was quick and easy. Would not hesitate to buy from Undercover again.
4 de junho de 2025
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