The entire team made the process of selling my apartment feel seamless from start to finish. A special shoutout to India Bennett, who went above and beyond in keeping me informed at every step. No mat... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Been speaking and dealing with this company recently and feel Jack needs a mention. Whereas usually you find agents to be vague, Jack is knowledgable and helpful, so shout out to him.
A empresa respondeu
So a few things as a potential bidder. Everything looks nice and automated and clever on the web site, but my experience is very disappointing. 1. I requested a viewing on Sat afternoon (which was ack... Ver mais
A empresa respondeu
The communication from the enquiry at the beginning right through to the sale was excellent. Reece was very helpful in the early stages explaining how the process worked. Then on the auction day itse... Ver mais
A empresa respondeu
Detalhes da empresa
- Casa de leilão de imóveis
- também em
- Agência de Imóveis Comerciais
- Casa de Leilões
- Corretores de Imóveis
- Investimento em propriedades
Sobre Under The Hammer
Escrito pela empresa
Because buying and selling property shouldn't be slow, stressful or uncertain
Buy your next property with confidence
Buying property shouldn't feel like guesswork. At Under The Hammer, we make it easy to bid with clarity, speed, and certainty — whether you're a first-time buyer, investor, or looking for your next renovation project.
Our online auctions feature residential, commercial, land, and investment properties, with all fees and legal packs available upfront and bidding in real time. What you see is what you get — and when the hammer falls, it's yours. No chains. No delays. No let-downs.
This is how property buying should feel.
A faster, smarter way to sell
When you're ready to sell, you want results — not second guessing. Under The Hammer gives you a clear, expert-led route to a legally binding sale, with no fall-throughs, no drawn-out chains, and no last‑minute surprises.
We run regular online auctions for residential, commercial, land, and investment properties, with full transparency from the start and committed buyers from day one. It's all about speed, certainty, and support — from valuation to completion.
Because selling shouldn't be stressful.
Join Us For Auction Day!
We hold auctions every other week, join us at underthehammer.com and share in the excitement!
Informações de contato
63 Temple Row, B2 5LS, Birmingham, Reino Unido
- 03455 120 115
- info@underthehammer.com
- underthehammer.com
Under The Hammer
4,1
Muito Bom
366 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Under The Hammer
Hi Amjid,
Thank you for taking the time to leave a review.
It’s great to hear that the team were so helpful. They’ll be really pleased to read this.
We appreciate your feedback and are delighted you had a positive experience with us!
Resposta da Under The Hammer
Hi Yolanda,
Thank you for taking the time to leave a review.
It’s great to hear that registering and bidding was smooth and straightforward for you. We really appreciate your feedback and are delighted you had a positive experience with us!
I almost bid on a few properties under…
I almost bid on a few properties under this property auction website but when I read the genuine comments from customers who used the site and felt betrayed by hidden fees, process hasn't been transparent, and all this company doing is hiding behind its terms and conditions. I am appalled by this behaviour and extremely glad that I reads the reviews of companies before tie into any dishonest contract. Homes under the hammer, these are genuine people with genuine concerns, please treat their complaints with respect and stop providing automated reply!
10 de outubro de 2026
Avaliação não solicitada
Resposta da Under The Hammer
Hi Dwain,
Thank you for your feedback.
Transparency is something we take seriously, and we want to be clear that Under The Hammer does not apply any hidden fees. Our buyer’s administration fee is shown on every property listing before anyone bids, and any fees set by the seller are laid out in full within the legal pack, which is available to review ahead of the auction. Everything a buyer needs to understand the costs is there upfront, before any commitment is made.
It’s extremely important that anyone committing to the purchase of a property, whether through Under The Hammer or another business, takes care to carry out their due diligence and seek the help of a solicitor where necessary.
We can also assure you that our reviews, both good and bad, are never responded to automatically. Because these matters often involve a specific transaction and the privacy of those concerned, we sometimes have to keep our public replies more general, but every issue or concern is taken seriously and dealt with appropriately, and where someone has had a less positive experience, we always want to understand what happened and put it right where we can.
You’re clearly someone who does their research before committing, which is exactly the right approach. If you’d ever like to talk through how our process works, we’d be happy to hear from you at info@underthehammer.com.
Would definately recommend
Would definately recommend. Process was easy, staff were great , professional ,yet friendly everything was explained and it was an easy transaction. Jack and India were great. Keep up the good work. Thanks for your help.
8 de outubro de 2026
Avaliação não solicitada
Resposta da Under The Hammer
Hi Lorraine,
Thank you for taking the time to leave such a lovely review.
It’s great to hear that you found the whole process easy and that the team struck the right balance of professional and friendly while keeping everything clear for you.
Jack and India will be really pleased to read this. Thank you for the recommendation, and we’d be glad to work with you again in the future!
Be prepared for all the costs/fee’s…
Be prepared for all the costs/fee’s your own and the sellers, on a house costing £170k we paid over £18K in costs fee’s.Utterly over the top.
5 de outubro de 2026
Avaliação não solicitada
Resposta da Under The Hammer
Hi Julie,
Thank you for taking the time to share your feedback.
We completely understand that significant costs can be stressful and have a real impact on your budget when purchasing a property. You're right that it's important to factor in all the costs involved before bidding, and we'd always encourage buyers to do exactly that. To be clear, Under The Hammer does not apply any hidden fees. The buyer's administration fee is displayed on every property listing under the terms of sale, and any seller's fees are set directly by the seller and laid out in the legal pack, which is made available for review before bidding. This means the full picture of costs is available upfront, before any commitment is made.
We always encourage buyers to go through that documentation carefully, and to seek independent legal advice, so that every cost is clear well in advance.
As your review refers to a specific transaction, and as we can't discuss individual cases publicly, we'd encourage you to contact complaints@underthehammer.com so it can be looked into properly.
Emily b was excellent providing her…
Emily b was excellent providing her service. Very experienced colleague to all the questions I had for her. Very happy thank you keep up the good work.
1 de outubro de 2026
Avaliação não solicitada
Resposta da Under The Hammer
Hi Mohammed,
Thank you for taking the time to leave a review.
It's great to hear that Emily was able to answer all your questions and that you were so happy with her help.
Emily will be really pleased to read this. Thank you, and we wish you all the best!
Absolutely shocking!
Absolutely shocking!! There was a suppose when I say this men’s literally there was and extra letter “S” the word was Fairfieldss. As you can clearly see Fairfieldss is spelt Fairfiels not with as double SS on the end!! After spending thousands of pounds they charges us £1,000 to get solicitors to remove the “S” there stupid website registration made this error and blamed us when we emailed and called to explain there is an error please can you update this on our profile as there useless account admin backend page won’t allow us to make this change! This is where they make the money be warned do not use this auction house there are many better run ones out there and be warned of shilbidding with other accounts prople have to raise the bids to make you bid hire and I’m not naming names but coincidentally.. it’s happened more than 8 occasions from my account as well as others I personally know that are incidentally also registered on this website “yes we all take to each other because we know each other”.. anyway good luck and don’t bend over to bid on properties as it might bite you on the bum…hopefully this review won’t get removed as it’s honest and true on my experience and well as many contacts of mine the property game!
17 de setembro de 2026
Avaliação não solicitada
Resposta da Under The Hammer
Hi,
Thank you for taking the time to share this.
We understand this has been a frustrating experience, and we do sympathise with the situation you've found yourself in.
Unfortunately, the responsibility for ensuring these details are correct sits with the individual registering, as the details they enter are used for the legal exchange and are binding. This is why we require every bidder to confirm their details are correct during registration, so there is an opportunity to check everything carefully at that stage.
We should also clarify that any charge to amend legal documents is the solicitor's fee for making that change, not a fee applied by Under The Hammer. Our role is to facilitate the auction itself, and once a property is bought or sold, it moves to exchange and is passed to the solicitors to handle.
As your review refers to a specific transaction, and as we can't discuss individual cases publicly, we'd encourage you to contact complaints@underthehammer.com so your concerns can be looked into in full.
Under The Hammer is very helpful
Under The Hammer is very helpful, especially Reece Steadman. He is very professional and is an expert of auction selling.
30 de setembro de 2026
Resposta da Under The Hammer
Hi,
Thank you for taking the time to leave a review.
It's great to hear that Reece made such a positive impression and that his expertise in the auction process came through for you.
Reece will be really pleased to read this. Thank you, and we'd be glad to work with you again in the future!
Retirement Property Sale.
It was an easy process from start to finish. I was kept informed throughout the actual sale day with regular phone calls on the bidding and what was best for our property. This has been a very stressful time as it was my mothers flat but I am so glad we went with Under the Hammer.
30 de setembro de 2026
Resposta da Under The Hammer
Hi Ann,
Thank you for taking the time to leave a review.
It's lovely to hear that you felt looked after on the day itself, with regular updates to help guide you through each stage. We know that selling a property in circumstances like these can come at a difficult and emotional time, so we're really glad we could take some of the weight off and that you felt in good hands throughout.
Thank you for trusting us with it, and we wish you all the best.
Excellent and timely communication
The communication from the enquiry at the beginning right through to the sale was excellent. Reece was very helpful in the early stages explaining how the process worked. Then on the auction day itself he above and beyond to let me
Know exactly what was happening. Thanks to his negotiating skills we were able to achieve a sales price above our expectations.
30 de setembro de 2026
Resposta da Under The Hammer
Hi David,
Thank you for taking the time to leave such a great review.
It's fantastic to hear that Reece looked after you so well, and that you were happy with how everything turned out.
Reece will be delighted to read this. Thank you, and we'd be glad to work with you again in the future!
I got in touch with this company to…
I got in touch with this company to help with my property sales on Auction. They did a good job. Reece was a gentle man who gave fairness to customers, allowing them to make decisions and still support them, getting them the best offer.
29 de setembro de 2026
Resposta da Under The Hammer
Hi Tunde,
Thank you for taking the time to leave a review.
It's great to hear that Reece supported you throughout your sale and gave you the space to make your own decisions while working to get you the best outcome. That balance of guidance without pressure is something we always aim for.
Reece will be really pleased to read this. Thank you, and we'd be glad to work with you again in the future!
India has been brilliant
India has been brilliant , very friendly and knowledgeable, she sorted the mess I was in setting up an account in Under the hammer, now I’m ready to go thanks India for your patience highly recommend :)
29 de setembro de 2026
Avaliação não solicitada
Resposta da Under The Hammer
Hi Mandy,
Thank you for taking the time to leave a review.
It's lovely to hear that India took such good care of you and stayed with it until everything was in place. Supporting our customers this way is exactly the standard we aim to deliver.
India will be really pleased to read this. Thank you for the recommendation, and we wish you all the best!
Not impressed at all
Not impressed at all, the mountain that has crashed into the back of the house was hidden from the pictures, and it was photographed back in April, by another company that wasn't trying to hide the fact, there's also a house about to collapse into the back of the house as well so I'm having to take legal action to get my money back
17 de setembro de 2026
Resposta da Under The Hammer
Hi,
Thank you for taking the time to share this, and we understand your concern.
As your review refers to a specific property and the circumstances around your purchase, and as we can't discuss individual cases publicly, we're not able to go into the details here.
Please contact us at complaints@underthehammer.com so this can be looked into properly.
Emily from customer care is absolutely…
Emily from customer care is absolutely amazing. She really does show care towards customers and makes sure any issues are resolved with a solution
23 de setembro de 2026
Avaliação não solicitada
Resposta da Under The Hammer
Hi Meshack,
Thank you for taking the time to leave a review.
It's lovely to hear that Emily made such a strong impression, and that she went out of her way to help you reach a resolution. That kind of care is exactly what we hope our customers feel.
Emily will be really pleased to read this. Thank you, and we wish you all the best!
Voted on two properties
Voted on two properties. I didn't win either. I have asked for my £5000 to be returned. Still nothing after 5 days after auction.
16 de setembro de 2026
Avaliação não solicitada
Resposta da Under The Hammer
Hi Erica,
Thank you for taking the time to share your feedback.
To clarify, the pre-authorisation hold is released on our side the same day once the auction ends and a bid hasn't been successful. It isn't a payment that we take, but a temporary hold placed on your funds, so that if you win a property, that money goes towards the outstanding payment. If you don't win, the hold is released in full.
Any delay after we've released it is the time your bank takes to return the funds to your account. As we've already released the hold on our side, the best next step would be to contact your bank for an update on when the funds will be back with you. If there's anything we can help clarify, you're welcome to get in touch on 0345 512 0115 or at info@underthehammer.com.
No one turned to up viewings - avoid
Booked to view two properties today and no one turned up to either. Very disappointing service after juggling family commitments to make the appointment times. Complete joke. Oh, and you can’t contact anyone at the office on a weekend to find out what’s going on.
19 de setembro de 2026
Avaliação não solicitada
Resposta da Under The Hammer
Hi Jessica,
Thank you for taking the time to share your feedback, and we understand your frustration, particularly after rearranging things to make the appointments.
Viewings are carried out by a third party rather than our own team, but that doesn't take away from the fact that this was a wasted trip for you, and we will look into what happened with both appointments.
If you'd like to rearrange, please get in touch on 0345 512 0115 or at info@underthehammer.com and we'll pick it up with you directly.
Quick and helpful replies
18 de setembro de 2026
Avaliação não solicitada
Resposta da Under The Hammer
Hi Jenny,
Thank you for taking the time to leave a review.
It's great to hear you found our replies quick and helpful. We really appreciate your feedback and are delighted you had a positive experience with us!
Resposta da Under The Hammer
Hi,
Thank you for taking the time to leave a review.
It's great to hear that Emily gave you such good service. She'll be really pleased to read this.
We appreciate your feedback and are delighted you had a positive experience with us!
Please ring me on 07966040213…
Please ring me on 07966040213 concerning the second payement I have consulted banner jones and they say that the legal pack requires checking tommorow by the soliciter jade I have tried to contact another soliciter you recommended but they are busy and that the legal pack needs checking before the 8350 is paid please confirm this is ok as I am wanting to pay you thanks
17 de setembro de 2026
Resposta da Under The Hammer
Hi Melvyn,
Thank you for taking the time to leave a review, we really appreciate it.
We've now been in touch regarding your query, though for anything like this in future, the best thing to do is contact us directly on 0345 512 0115 or at info@underthehammer.com, where a member of the team can help you straight away.
One thing worth mentioning: this is a publicly visible reviews page rather than a private message, so you may wish to edit your review to remove your personal contact details.
spoke to reece with regards to property…
spoke to reece with regards to property auctions and what was achievable , different levels of reserve, very helpful discussing tenanted property/yields etc.
very helpful not pushy, has a sense of humour, would recommend having a chat to him with regards property sales/auctions
17 de setembro de 2026
Avaliação não solicitada
Resposta da Under The Hammer
Hi Alastair,
Thank you for taking the time to leave a review.
It's great to hear that your conversation with Reece was so helpful, and that he was able to talk you through the options clearly and without any pressure. A relaxed, straightforward chat can make all the difference when you're weighing things up.
Reece will be really pleased to read this, sense of humour and all! Thank you for the recommendation, and we'd be glad to help whenever you need us.
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