The entire team made the process of selling my apartment feel seamless from start to finish. A special shoutout to India Bennett, who went above and beyond in keeping me informed at every step. No mat... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Been speaking and dealing with this company recently and feel Jack needs a mention. Whereas usually you find agents to be vague, Jack is knowledgable and helpful, so shout out to him.
A empresa respondeu
Dominic McLoughlin has been absolutely fantastic to deal with. He's professional, knowledgeable and genuinely went above and beyond to help. His communication is excellent, he was very approachable... Ver mais
A empresa respondeu
So a few things as a potential bidder. Everything looks nice and automated and clever on the web site, but my experience is very disappointing. 1. I requested a viewing on Sat afternoon (which was ack... Ver mais
A empresa respondeu
Detalhes da empresa
- Casa de leilão de imóveis
- também em
- Agência de Imóveis Comerciais
- Casa de Leilões
- Corretores de Imóveis
- Investimento em propriedades
Sobre Under The Hammer
Escrito pela empresa
Because buying and selling property shouldn't be slow, stressful or uncertain
Buy your next property with confidence
Buying property shouldn't feel like guesswork. At Under The Hammer, we make it easy to bid with clarity, speed, and certainty — whether you're a first-time buyer, investor, or looking for your next renovation project.
Our online auctions feature residential, commercial, land, and investment properties, with all fees and legal packs available upfront and bidding in real time. What you see is what you get — and when the hammer falls, it's yours. No chains. No delays. No let-downs.
This is how property buying should feel.
A faster, smarter way to sell
When you're ready to sell, you want results — not second guessing. Under The Hammer gives you a clear, expert-led route to a legally binding sale, with no fall-throughs, no drawn-out chains, and no last‑minute surprises.
We run regular online auctions for residential, commercial, land, and investment properties, with full transparency from the start and committed buyers from day one. It's all about speed, certainty, and support — from valuation to completion.
Because selling shouldn't be stressful.
Join Us For Auction Day!
We hold auctions every other week, join us at underthehammer.com and share in the excitement!
Informações de contato
63 Temple Row, B2 5LS, Birmingham, Reino Unido
- 03455 120 115
- info@underthehammer.com
- underthehammer.com
Under The Hammer
4,2
Muito Bom
368 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent service from the beginning…
Excellent service from the beginning onwards. Great communication from Dan and Dominic all the way through the process with great advice and help.
Highly recommend.
8 de dezembro de 2025
Avaliação não solicitada
Resposta da Under The Hammer
Hi Rob,
Thank you for the fantastic review. It is great to hear that the service felt strong right from the start and that the communication and guidance from Dan and Dominic helped things run smoothly for you. They will both be pleased to know their support made a real difference.
We really appreciate the recommendation and are here if you ever need anything in the future!
Spoke to Tom today very very helpful …
Spoke to Tom today very very helpful he answered all questions I asked and explained each answer very thoroughly. I honestly can’t thank him enough for his help
8 de dezembro de 2025
Avaliação não solicitada
Resposta da Under The Hammer
Hi Carol,
Thank you for sharing this. It is wonderful to hear that your conversation with Tom gave you the clarity and reassurance you were looking for. He will be glad to know his explanations made everything easier to understand.
If anything else comes up or you need further guidance, just let us know as we are always happy to help.
Highly recommend talking to Jamie in…
Highly recommend talking to Jamie in the team, very knowledgeable and great advice when it comes to selling my house. 10/10 service
5 de dezembro de 2025
Avaliação não solicitada
Resposta da Under The Hammer
Hi Adam,
Thank you for the great review. It is brilliant to hear that your conversation with Jamie was so helpful and that his advice gave you clarity around selling. He will be really pleased to know his guidance stood out to you.
We appreciate the recommendation, and if you need anything as you move forward, we are always here to help.
Jodeane was a pleasure to work with
Jodeane was a pleasure to work with, making situations a lot easier even when times wasn’t so straight forward :) hopefully we can work together again soon.
5 de dezembro de 2025
Avaliação não solicitada
Resposta da Under The Hammer
Hi Kyle,
Thank you for leaving such a kind review. It is great to hear that Jodeane helped make things feel easier, even when the situation was a bit more challenging than expected. She will be really pleased to know her support made a difference.
We appreciate you taking the time to share this, and we hope to work with you again in the future.
Excellent customer services
I find the help, support and excellent services provided by Jodeane Smith, the Sale Negotiator extremely helpful. I came away with very positive experience. Thank you
4 de dezembro de 2025
Avaliação não solicitada
Resposta da Under The Hammer
Hi,
Thank you for sharing your experience. It is great to hear that the support you received made the process feel positive from start to finish. We will make sure Jodeane sees your feedback, as she will be glad to know her help made such a difference.
If you need anything else along the way, we are always here!
Excellent from start to finish!
We were completely new to the auction process. Still, the team at Under The Hammer took the time to go through everything with us, from completing the necessary paperwork and promoting the property on their website to handling enquiries and keeping us up to date literally until the minute the hammer fell. I cannot recommend Under The Hammer highly enough.
4 de dezembro de 2025
Avaliação não solicitada
Resposta da Under The Hammer
Hi Rob,
Thank you for taking the time to share your experience. It is brilliant to hear how supported you felt throughout the whole process, especially as this was your first time selling at auction. The team will be so pleased to know that the guidance, communication and updates helped you feel confident right up to the moment the hammer fell.
We are grateful for the recommendation, and if you ever need anything in the future, we are always here to help
Superb Customer Service
A fantastic, professional company to do business with. Dan worked tirelessly to negotiate with potential buyers to get the best possible deal. I was kept informed at every stage. On the odd occasion where Dan could not get to me Dom picked up the slack seamlessly. Excellent service.
3 de dezembro de 2025
Avaliação não solicitada
Resposta da Under The Hammer
Hi Faisal,
Thank you very much for sharing another review with us. We truly appreciate you taking the time to leave further feedback. It is wonderful to hear that Dan’s hard work and communication helped you feel supported throughout the process, and that Dom was able to step in smoothly whenever needed.
We are delighted that the service felt professional and well coordinated from start to finish. Thank you again for placing your trust in us and for your continued support.
Dom was brillant on the phone 📞 really…
Dom was brillant on the phone 📞 really helped me answer all my questions for housing which will hopefully help me for my future in property !!!
2 de dezembro de 2025
Avaliação não solicitada
Resposta da Under The Hammer
Hi Henry,
Thank you for your review. We are glad to hear that your call with Dom was so helpful and that he was able to answer all your questions clearly. It is great to know the guidance has supported you as you look toward your future in property.
We appreciate you taking the time to share your experience and we will make sure Dom sees your feedback.
Great Experience - Helpful and Professional Throughout
I had a really positive experience with Underthehammer.com. Dominic McLoughlin was excellent from start to finish. He stayed engaged with me throughout the process of reserving a property and clearly explained every step of the buying process.
Overall, a smooth and reassuring experience. Highly recommend!
28 de novembro de 2025
Avaliação não solicitada
Resposta da Under The Hammer
Hi A Ali,
Thank you for sharing your experience. We are very pleased to hear that everything felt smooth and reassuring for you and that Dominic provided clear guidance throughout the buying process. Knowing that you felt supported at every stage means a great deal to us.
We appreciate your kind recommendation and will be sure to pass your feedback on to Dominic and the team.
Tom has been very informative and…
Tom has been very informative and extremely helpful in explaining the auction procedure
This has been written by Elaine Humphreys
14 de novembro de 2025
Avaliação não solicitada
Resposta da Under The Hammer
Hi Elaine,
Thank you for your review. It is great to hear that Tom was able to make the auction process clear and straightforward for you. We are glad the guidance has been helpful.
If you have any more questions as you move forward, just let us know — we're always here to help!
Jodeane has always been great to deal…
Jodeane has always been great to deal with extremely professional and always quick to answer queries
25 de novembro de 2025
Avaliação não solicitada
Resposta da Under The Hammer
Hi Kayode,
Thank you for leaving such a positive review. It is great to hear that your experiences with us have been consistently smooth and that your queries have been handled quickly and professionally. We will make sure Jodeane sees your feedback, as she will be glad to know her support has made a difference.
We appreciate you taking the time to share this, and we are always here if you need anything in the future.
Brilliant experience as a seller
Underthehammer have provided a top notch service in selling my property. Tom has been amazing from the start to the end and always kept me updated, their marketing strategy has been top tier which was evident with the auction result seen, achieving much higher price than anticipated!
25 de novembro de 2025
Avaliação não solicitada
Resposta da Under The Hammer
Hi Gurjinder,
Thank you for your fantastic review. We are delighted to hear that the service felt top notch throughout and that Tom kept you well informed from the beginning to the end. It is great to know that the marketing approach delivered strong interest and helped you achieve a result above your expectations.
We really appreciate you taking the time to share your experience and we will make sure Tom and the team see your kind words.
I have known Tom for several years and…
I have known Tom for several years and have always found him to be dependable, courteous, and straightforward in his approach. Our previous work together was conducted with professionalism and clarity, which left a positive and lasting impression. I would welcome the opportunity to work with him again when circumstances allow.
25 de novembro de 2024
Avaliação não solicitada
Resposta da Under The Hammer
Hi Sophia,
Thank you for taking the time to share your experience. It is wonderful to hear that your past work with Tom left such a positive impression and that you found him dependable, courteous, and clear in his approach.
We truly appreciate your feedback and your kind words about his professionalism. We hope there will be another opportunity for you to work together in the future when the time is right.
I called in as a first time auction…
I called in as a first time auction buyer and Jodeane was incredibly patient and helpful. Will definitely use Under the Hammer when I’m ready to buy!
18 de novembro de 2025
Avaliação não solicitada
Resposta da Under The Hammer
Hi Michael,
Thank you for sharing your experience. It is great to hear that your first call as a new auction buyer felt clear and supportive, and that you found the guidance helpful. We are really pleased the conversation left you feeling confident about coming back when you are ready to buy.
We appreciate you taking the time to leave a review and look forward to helping you again in the future.
I am a new investor & called up to ask…
I am a new investor & called up to ask some questions Dom was very helpful & answered all my questions & will be sending me deals in my emails thank you dom.
24 de novembro de 2025
Avaliação não solicitada
Resposta da Under The Hammer
Hi Shahaib,
Thank you for taking the time to share your experience. It is great to hear that you felt supported as a new investor and that your questions were answered clearly. We are glad the conversation gave you the information and confidence you were looking for.
We appreciate your feedback and look forward to helping you with future opportunities.
Horrible Experience
This has been, without question, the worst auction house I have ever dealt with.
They stood by while we were effectively ripped off by a greedy seller charging £500 for every single access request. This clause wasn’t stated anywhere in the contract, and when we raised it, the auction house simply shrugged and said it was “out of their hands.”
We’ve purchased multiple properties through various agents and auction houses, and this experience ranks as the absolute worst.
Completion was meant to be on the 24th, yet for some bizarre reason they noted it as the 12th and applied constant pressure on us. They couldn’t even calculate 28 working days properly.
It then took three full days after completion to receive the keys because the staff member responsible had gone on holiday, and the rest of the team didn’t seem bothered at all.
Customer service was equally shocking. One staff member literally said, “I’m unable to do anything,” when we requested access — despite us paying £500 per visit.
In the end, Pav was the only person who actually helped (and we appreciate her), but overall the experience was terrible.
Honestly, even if they had Buckingham Palace on auction for £10, I still wouldn’t buy from them again.
24 de novembro de 2025
Resposta da Under The Hammer
Hi Swish Hub,
Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your recent experience did not meet your expectations. We take all concerns seriously and appreciate the opportunity to address the points you have raised.
Firstly, regarding the access requests and the fees charged, every instance of access was agreed directly between yourself, your solicitor, and the seller and/or their legal representatives. Under The Hammer had no involvement in arranging, approving, or charging for these visits, as this falls entirely within the remit of the seller’s legal team.
In relation to the completion date, we understand there was some confusion around the timeline. Ordinarily, auction sales complete within 28 calendar days. However, in this particular instance, we can see that the contract issued by the seller’s solicitor clearly states 28 working days. We will be reviewing this internally to ensure clearer communication is provided where contractual terms differ from the usual standard.
With regard to the key collection, you are correct that the team member handling this matter was out of the office. Their out-of-office notification would have been visible to your solicitor upon contact. Upon her return, the staff member did apologise for the situation. Nonetheless, we apologise for the delay and agree that this should have been managed more efficiently to avoid any inconvenience.
You also mentioned concerns about the level of customer service you received. We take this extremely seriously. If you could provide the dates you contacted our office and the names of the staff members you spoke with (where known), we will review the call recordings to address your concerns fully and take any appropriate action.
We are pleased to hear that Pav was able to assist you, and your acknowledgment of her efforts is appreciated.
Once again, thank you for bringing this to our attention. We truly regret that your experience fell short of what we strive to deliver.
Great company!
Everyone in the company are really helpful and friendly and quick to respond. Jodeane is always happy to help on phone or email.
24 de novembro de 2025
Avaliação não solicitada
Resposta da Under The Hammer
Hi Lauren,
Thank you for sharing your experience. It is lovely to hear that you have found the team easy to deal with and quick to get back to you. We are also really pleased to know that Jodeane has been there when you have needed support, whether by phone or email.
We appreciate you taking the time to leave a review, and we are always here if you need anything else!
RELIABLE AND PROFESSIONAL
We recently had the pleasure of working with Reece Steadman at Under the Hammer Auctioneers and found him to be exceptionally reliable and professional. We would wholeheartedly recommend his services without hesitation.
ORCHARDS ESTATES SOMERSET LTD
21 de novembro de 2025
Avaliação não solicitada
Resposta da Under The Hammer
Hi there,
Thank you for sharing your experience. It is great to hear that everything went smoothly and that our team were able to support you in a reliable and professional way. We really appreciate the feedback, and it is good to know the process worked well for your team.
Thanks again for the recommendation. We look forward to working with Orchards Estates again!
I've dealt with Reece at Under The…
I've dealt with Reece at Under The Hammer and the services is second to none. He made the process so easy with a quick turn around. I would 100% recommend.
20 de novembro de 2025
Avaliação não solicitada
Resposta da Under The Hammer
Hi Conner,
Thank you for taking the time to leave such a positive review. It is great to hear that everything felt straightforward and moved quickly for you. Knowing that the service made the process easier really means a lot to our team.
We appreciate the recommendation and are glad we could support you. If you ever need anything else, just let us know!
Fantastic experience working with Reece
Fantastic experience working with Reece. Within only a few weeks they’ve sold multiple bits of land for us and a few houses too! Highly recommended.
20 de novembro de 2025
Avaliação não solicitada
Resposta da Under The Hammer
Hi Chandler,
Thank you for sharing your experience. It is great to hear that the team have been able to help with both the land and residential instructions you’ve been handling, and that everything has moved quickly for you. We will make sure Reece sees your feedback, as he will be pleased to know the service has supported your work so well.
We appreciate the recommendation and look forward to working with you and your team again.
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