Union Plus Avaliações 

154
•
O TrustScore é 1.5 de um total de 5

1,7

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Credit Card - Expected Transactions - Stays on my active credit card without my consent. I get a response from Capital One - Union Plus, that the listed company has to request the removal. I contact... Ver mais

Avaliado com 1 de um total de 5 estrelas

Sold mortgage to known predatory lender less than six months after getting our mortgage. Great process all the way through until they sold our mortgage to a know predatory lender. We did not miss any... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

I have a credit card issued by Union Plus, which I really like. But, based on a recent car rental from them, I will never use any of their supposedly “discount” services. I was looking for a hybrid bu... Ver mais

Avaliado com 2 de um total de 5 estrelas

It seemed like no one shared what we were asked to upload we had to upload the same docs several times to different people by the time our loan was done the rates had gone up. Maybe should have done i... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Organização sem fins lucrativos
  2. também em
  3. Sindicato

Escrito pela empresa

Union Plus is a nonprofit organization founded by the AFL-CIO in 1986 to provide excellent consumer Union Plus benefit programs exclusively to union members (current and retired) and their families.


Informações de contato

1,7

Muito Ruim

O TrustScore é 1.5 de um total de 5

154 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

1,7

Todas as avaliações

(154)

5 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Mike

quicken and kind

30 de março de 2020
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Resposta da Union Plus

Thanks Moon.

Avaliado com 5 de um total de 5 estrelas

Union Plus Mortgage was great to work...Thank You!

Union Plus Mortgage was great to work with. They were responsive to my questions. We’re very patient and kind. Followed through on what they said they would do. Explained my options and the pros and cons to each option.

30 de março de 2020
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Resposta da Union Plus

Thanks for your comments Daniel, We try to focus on answering union members' questions, whether they use our mortgage services or not. We are dedicated to giving CSEA and other union members the mortgage information they need to make an informed decision.

Avaliado com 5 de um total de 5 estrelas

Easily accessible team

Easily accessible team, always available. Quick response times. Transparent, and helpful.

30 de março de 2020
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Resposta da Union Plus

Thank you Andrew for the 5-star review.

Avaliado com 5 de um total de 5 estrelas

They were very helpful with the…

They were very helpful with the knowledge of union construction workers, i was turned down by other banks, they got me approved and everything went great, so happy i found them, im now living in my new house and couldnt be happier with union plus mortgage company and got low rates,
Thank you
Union plus mortgage

10 de março de 2020
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Resposta da Union Plus

Hi Preston, Thanks for the 5-star review. We are proud to focus on assisting UA and other union members with their home financing needs.

Avaliado com 5 de um total de 5 estrelas

Quick and easy

Everyone I spoke with was friendly and helpful. The entire process was quick and painless. No issues and funding went through smoothly within the fast time frame they estimated for us. So happy I chose Union Plus Mortgage for my home mortgage refinance needs!!

10 de março de 2020
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Resposta da Union Plus

Hello Christine, Glad the process went so smoothly. Thanks for the review.

Avaliado com 5 de um total de 5 estrelas

Working with union mortgage made our…

Working with union mortgage made our home buying experience enjoyable. The ease of uploading documents cut down the time frame for our house closing!
Six weeks after settling in our new home, we received a $500 Visa gift card!
Jane Lehman

8 de março de 2020
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Resposta da Union Plus

Hello Jane, Thank you for trusting us with your home buying needs. We also want to thank all the members of NNU for their dedication during these challenging times.

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Positive experience with Union Plus Mortgage. They provide excellent customer service.

8 de março de 2020
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Resposta da Union Plus

Thank you for the 5-star review Marco.

Avaliado com 5 de um total de 5 estrelas

Professional staff

Professional staff, quick results with no surprises!

7 de março de 2020
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Resposta da Union Plus

Thank you for taking the time to give us a review.

Avaliado com 5 de um total de 5 estrelas

Best mortgage company ever

Read the title of this review, not a understatement, I came in thinking it was going to be impossible for me to be a home owner but the great team at union plus did a great job at guiding me all the way to closing with no hiccups

7 de março de 2020
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Resposta da Union Plus

Hi Hassan, Thank you for trusting us with your mortgage needs as you purchased your first home and for the wonderful 5-star review.

Avaliado com 5 de um total de 5 estrelas

Extremely easy process

Extremely easy process, great rates, and service. We are truly enjoying our new home. Thank you union plus for making it such a positive experience!

7 de março de 2020
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Resposta da Union Plus

Hi Eunice, Thanks for the 5-star review.

Avaliado com 5 de um total de 5 estrelas

Quick and easy to use

Quick and easy to use. Everyone that was involved was really knowledgeable and willing to help in anyway possible

7 de março de 2020
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Resposta da Union Plus

Thanks for the 5-star review.

Avaliado com 4 de um total de 5 estrelas

Overall, refinancing process was good with a few hiccups.

The process is good. There were a few bumps, i.e., with the e-signing being asked to sign again a few things I’d already signed, being sent some paperwork to complete to confirm membership in my union which I completed & mailed & then was told it wasn’t needed, having to remove my deed from my Trust...WHY?? That added costs and my attorney said there was no reason to do so & no one could tell me why it was required. I’m still waiting for my recorded deed to be returned so I can get it back into the trust ASAP. Took longer than expected partly because of the holidays but in the meantime interest rates dropped so that worked out well.

Communication online was quite good BUT there were so many different people involved with lots of emails going back and forth that it was confusing so I just copied everyone because it wasn’t clear to me who was handling each part of the process.

People were friendly and responsive.

7 de março de 2020
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Resposta da Union Plus

Thanks for taking the time to make those comments. We will consider them as we move to improve our mortgage process.

Avaliado com 5 de um total de 5 estrelas

Honest

Honest, up front, good communication

7 de março de 2020
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Resposta da Union Plus

We appreciate your comments thank you.

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