Unique Holiday Cottages Avaliações 

20
•
O TrustScore é 2.5 de um total de 5

2,4

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

We booked the Front Lodge, Devon for the 10th to 16th August 2025 via the enquiry form directly on their website. Emilie Marlow confirmed the booking and sent the invoice the following day and 10minut... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Not good. Booked a 7 night break for 2020. Due to corona virus it's impossible to make a decision on whether to pay the balance of the holiday which is imminent. Have requested to know what the opt... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Great looking website, but I still get calendar issues - last experienced with the late availability page when it kept defaulting to the year 2022 not 2017! I have a brand new Mac so I can't blame... Ver mais

Avaliado com 5 de um total de 5 estrelas

We have been successfully advertising our Norfolk holiday cottages on the Unique site for the last 4 years. Anna and her team are always helpful and pro active on the marketing and social media side.... Ver mais

Detalhes da empresa

  1. Serviço de hospedagem nas férias
  2. também em
  3. Aluguel de Cabanas

Informação fornecida por fontes externas variadas

Unique Holiday Cottages specialises in independently owned self catering holiday accommodation offering a selection of stunning holiday cottages in the key destination areas including Northumberland, Yorkshire, Peak District, Anglesey, North Wales, South Wales, Shropshire, The Cotswolds, Cornwall, Devon, Somerset, Dorset, Kent, Isle of Wight, The Lake District, Suffolk and Norfolk.


Informações de contato

2,4

Ruim

O TrustScore é 2.5 de um total de 5

20 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,4

Todas as avaliações

(20)

1 avaliação nos últimos 12 meses

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Avaliado com 2 de um total de 5 estrelas

Not great for first impression of the company

We booked The Cornish Treehouse to stay in, the place itself was lovely.

Leading up to the day, I called Emilie Marlow several time, left several voicemails and emailed 5-6 times over the course of 3-4 days and not a single reply. No call back, no nothing. I thought that wasn’t a great view of the company and wouldn’t use that platform again.

The owner of the treehouse was super polite, helpful and answered all our questions. Thankyou!

3 de agosto de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Invoice revived but booking cancelled

We booked the Front Lodge, Devon for the 10th to 16th August 2025 via the enquiry form directly on their website. Emilie Marlow confirmed the booking and sent the invoice the following day and 10minutes later sent another email saying ‘Please ignore the invoice sent, our calendars had not synced correctly and those dates had been booked a few weeks back 🙁’. The company have also never returned a phone call. Would not recommend.

17 de abril de 2025
Avaliação não solicitada
logotipo da Unique Holiday Cottages

Resposta da Unique Holiday Cottages

This is not our company. We are Unique Holiday Cottages, an advertising portal and we don't deal with bookings. Front Lodge is with an agency called Unique Holiday Stays. And nothing to do with us. Please review and remove this review.

Avaliado com 5 de um total de 5 estrelas

Repetiremos

He ido a varios airbnb y está sin duda es la mejor experiencia, el piso impecable y el personal muy profesional, repetiremos con stay u- nique

5 de agosto de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Not good

Not good.
Booked a 7 night break for 2020. Due to corona virus it's impossible to make a decision on whether to pay the balance of the holiday which is imminent. Have requested to know what the options are or if there can be an extension on final balance date as we do want to go on the holiday.
I have emailed Unique Holiday Cottages twice now about this and have yet to receive a response. Frankly Hopeless.

19 de março de 2020
Avaliação não solicitada
logotipo da Unique Holiday Cottages

Resposta da Unique Holiday Cottages

This is not our website you are reviewing. We are Unique Holiday Cottages and an online directory with properties in England and Wales. You are talking about Unique Cottages based in Scotland who are an agent. Please remove your feedback. Thank you. Unique Holiday Cottages Wilmslow Cheshire

Avaliado com 5 de um total de 5 estrelas

A great range of cottages with good…

A great range of cottages with good pictures of them and surrounding land. Found it very easy to book with a good email explaining how to get there and how to gain entrance to the cottage. They rang me when there was an issue with the cottage before we were due to arrive. Another had been sorted and we sent a new email with instructions like before. When I had to ring them about some details I was unsure about, they were very polite and helpful.

23 de setembro de 2018
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

System change

The System change has changed my experience with Unique totally. It has increased my workload and I ended up due to the changes missing all my enquiry emails due to them going into Junk.
I am still finding it difficult to stop them going into Junk. So I have gained 1 booking from Unique all year and that was prior to the system change which worked well for me.

20 de março de 2017
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Good response rates

I have no complaint about UHC. There is no fuss, we have plenty of bookings through them and the membership is good value for money compared to other advertising sites.

20 de março de 2017
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent web site

Easy to use with a great late availability area for customers to see.
Clear visual pictures with clear instructions to link to your property.

10 de março de 2017
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Extremely rude & unprofessional

Rang up to discuss a reasonable issue with someone from the site and the lady that I spoke to was extremely rude and unhelpful. She spoke to me in an aggressive tone and quite frankly was completely unprofessional. We will be considering the renewal of our listing on the site due to the unacceptable experience that I received from them. Therefore due to the way this matter was dealt with I unfortunately couldn't give the site more than 1 star.

9 de março de 2017
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Glaven Cottages on Unique Holiday Cottages

We have been successfully advertising our Norfolk holiday cottages on the Unique site for the last 4 years. Anna and her team are always helpful and pro active on the marketing and social media side. The site is well laid out and easy to navigate with quality photos and clear text. Updating or changing information is a simple exercise.

6 de março de 2017
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Website is looking great, but still occasional problems.

Great looking website, but I still get calendar issues - last experienced with the late availability page when it kept defaulting to the year 2022 not 2017! I have a brand new Mac so I can't blame that anymore, but I like being with Unique, and will be adding our new glamping cabin on to the site very soon!
Keep up the good work, and the necessary tweaking.
Thanks,
Peter.

5 de março de 2017
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great website for holiday accommodation owners and their guests

I have advertised my two properties (Bay Side and Beach Side, Freshwater Bay, Isle of Wight) for the past 4 years. The website provides me with a good level of guest enquiries and represents a good return on the advertising fee paid. The management team are helpful, friendly and approachable and reply to any queries I might have quickly and efficiently. Over the years the website usability has improved immensely for both potential guests and holiday accommodation owners and I have no hesitation in recommending this website to both potential guests and to holiday accommodation owners looking for a cost effective website on which to advertise their property.

4 de março de 2017
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Good referral website, with their own awards

An easy to use website, charging a reasonable annual fee and no commission for rentals. They run competitions for their own 'Unique' awards, which are very helpful to us on our website in highlighting exceptional features of our property

4 de março de 2017
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Experience of advertising our cottage with Unique Holiday Cottages

We have had our cottage registered with Unique Holiday Cottages since their inception and we have found them to be excellent.
Whenever we have a query, it is always responded to quickly and politely.
In particular we love the look of the website and find the Late-Availability section very useful.
We have received many enquiries and bookings through the Unique Holiday Cottages website over the years and will be happy to continue to advertise with them.

25 de fevereiro de 2017
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Super Holiday Cottage Company

We have listed our holiday cottages with the company for many years and have always found "Excellence" to be their main aim. They do actually achieve this with focus on great customer service for holiday makers and cottage owners alike !

15 de fevereiro de 2017
Avaliação não solicitada
logotipo da Unique Holiday Cottages

Resposta da Unique Holiday Cottages

Thank you Phil

Anna

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