I am giving 5 stars for the customer support we receive. Our queries are always answered and we receive good customer service. I can't fault the IT team who work hard to help. The system itself is use... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
We have worked with UniqueIQ at Home Instead York and Home Instead Scarborough & Ryedale for many years now and cannot speak highly enough of their products and the service they provide to support... Ver mais
A empresa respondeu
The product itself is really good, the occasional glitch though to be fair sometimes that can be down to mobile signals. The biggest positive with IQ is the people - approachable, responsive, reliable... Ver mais
A empresa respondeu
Very slow. The iq time card is also slow and sometimes does not respond. This has no mark on People planner. Has a lot less funcions than PP. Wouldn't reccoment at all for care companies requirin... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
At Unique:IQ, we’re passionate about improving the way care is delivered. Our software empowers care providers with intelligent tools to manage rostering, care planning, compliance, and communication – all in one seamless platform. Designed specifically for the complexities of domiciliary and complex care, our solutions simplify the everyday and support better outcomes for those receiving care. What makes us different? We don’t just build software – we build partnerships. Our team works closely with care providers to understand their challenges and continuously evolve our platform based on real-world needs. From AI-powered care planning to real-time visit auditing, we’re driving innovation where it matters most. And with our deep sector expertise, award-winning support, and genuine care for the people behind the care, Unique IQ stands apart as a trusted, forward-thinking technology partner.
Informações de contato
Unit 17, Chestnut Court, B96 6EW, Redditch, Reino Unido
- 0800 888 6868
- info@uniqueiq.co.uk
- uniqueiq.co.uk
4,1
Muito Bom
29 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
We have used Unique IQ in our business…
We have used Unique IQ in our business for a number of years, and have found the programme user friendly and robust. The software has continued to be updated to meet the changing requirements within the care sector and on the few occasions we've had any issues the team at Unique IQ are very responsive and resolve any issues quickly.
23 de janeiro de 2024
Avaliação não solicitada
Resposta da Unique IQ Limited
Many thanks for your wonderful review! We pride ourselves on our service and listening to both sector and customer requirements to ensure we are consistently innovating - it is a pleasure to work in partnership with you
Customer Service
We have used Unique IQ for many years, we have always had exceptional customer service for any issues or questions we may have.
23 de janeiro de 2024
Avaliação não solicitada
Resposta da Unique IQ Limited
Hi Chris, thank you for a fantastic 5 star review! We pride ourselves on our exceptional customer service and glad that you are benefiting from this - thank you!
Exceptional Electronic Systems and Customer Service!
I am extremely pleased with the electronic systems provided by Unique IQ. The platform ensures that all data submitted by our staff is not only responsive and safe but also in real-time, which has significantly streamlined our operations.
The level of customer service from Unique IQ is outstanding. They are consistently responsive to any queries we have.
I highly recommend Unique IQ for their electronic systems and the exceptional support they provide.
17 de janeiro de 2024
Avaliação não solicitada
Resposta da Unique IQ Limited
Hello Laura, thank you for an amazing 5 star review! We are delighted that you are enjoying the advantages the system brings to your business operations and that we are exceeding your expectations in terms of service - thank you!
Prompt reply and dealt with quickly
11 de janeiro de 2024
Resposta da Unique IQ Limited
Hello Sarah, thank you for your 5 star review! We pride ourselves on our customer response times and so thank you for taking the time to recognise us - we really do appreciate it
Great system and more importantly for…
Great system and more importantly for us any problems are dealt with via a phone call in person. Every small issue we have had has been addressed very quickly.
9 de janeiro de 2024
Resposta da Unique IQ Limited
Hi Andrew, thank you for your fantastic review! We pride ourselves on our service and being as reactive as possible and glad you enjoy the system functionalities
IQ always go over and above
IQ always go over and above. Always helpful and always respond quickly to any issue.
30 de novembro de 2023
Resposta da Unique IQ Limited
Hello Chris, thank you for your wonderful review, it really is appreciated!
Great piece of software which does the…
Great piece of software which does the job I need perfectly
7 de dezembro de 2023
Resposta da Unique IQ Limited
Hello Dave, thank you for your fabulous review, it is very much appreciated!
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