The Unique Maps Co. Avaliações 

572
•
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Sebastian at Unique Maps Co has just supplied me with some stunning, bespoke large scale travel maps for Dakota Manchester Airport. He provides me with alternative solutions to each request and I am... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Unique Maps Co. has a large assortment of wonderful maps. I purchased a world map in the LOTR style, which was very detailed and whimsical. I also had the map personalized and their tech reps worked w... Ver mais

Avaliado com 5 de um total de 5 estrelas

The replica map met all my requirements in that it was printed on appropriate quality paper(matt finish) and was engraved with clear detail, i.e. perfectly legible. the original of this map is unava... Ver mais

Avaliado com 5 de um total de 5 estrelas

El trato personal es inigualable, hacia muchos años que no recibia un trato igual a la hora de comprar un producto y recibir clarificacion sobre las dudas que me surgieron. Ademas de esto, sus product... Ver mais

Detalhes da empresa

  1. Loja de mapas
  2. também em
  3. Estúdio de Artes
  4. Serviço de Restauração de Arte

Escrito pela empresa

Since 1984 I have scoured the world for rare maps and restored them in my workshop. I guarantee you cannot find higher quality old maps anywhere else. I also personalise and customise old maps, such as adding a heart where someone got married, or colouring in the house where someone lived, or even creating a completely custom map from scratch. My beautiful maps make perfect gifts - or intriguing, thought-provoking artwork for your own home.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

572 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 58% das avaliações negativas

Normalmente responde dentro de 2 semanas

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4,7

Todas as avaliações

(572)

251 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Great personal service

Great personal service with friendly and honest advice. Very fair price. Excellent quality and delivery.

As a lover of maps, will shop again!

1 de dezembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Pixelated image on closer inspection

Pixelated image on closer inspection. Not the resolution nor quality you would expect to receive for the price tag. Mis-sold.

Far more expensive than most other brands or iterations you can find on Amazon/Etsy where they are cheaper with a frame! Misleading, unethically advertised and exceptionally expensive for a disappointingly subpar product. Really disappointing and, by my estimation, unethical.

25 de dezembro de 2025
Avaliação não solicitada
logotipo da The Unique Maps Co.

Resposta da The Unique Maps Co.

Hi Carey! Thanks for taking the time to write your review. I have requested your order details, but you haven't responded.

It sounds like your order was probably misprinted - we don't sell low resolution or pixelated maps. That's kind of the point - we only sell very high quality maps and artwork.

Can you please email us at sales@uniquemaps.com and I can take a look? Then we can get a replacement sent out ASAP.

Thanks!

Regards,
Sebastian

Avaliado com 1 de um total de 5 estrelas

Do not use

Placed my order 14th Dec fo guaranteed Xmas delivery. Chased by call and WhatsApp no reply. 31/12 still no delivery. Had an automated email this morning stating that it had now been sent to manufacture. No service. Still no eta for this guaranteed delivery for Xmas. I can see that this service does not just relate to me as other reviews stating exactly the same thing.

31 de dezembro de 2025
Avaliação não solicitada
logotipo da The Unique Maps Co.

Resposta da The Unique Maps Co.

Hello! Thanks for taking the time to write a review, and sorry that your order didn't arrive on time. We dispatched it on time - but unfortunately the courier didn't deliver it on time.

All of our couriers had agreed to our Christmas deadlines, and guaranteed our orders would arrive on time, so it's particularly frustrating that yours did not get there.

If you can send your order number to sales@uniquemaps.com I can look into your order in more detail, and send you a refund.

Sorry again that your order didn't arrive on time - it's the saddest thing. We worked so hard to get every order sent out on time, but in some areas with bad couriers it just wasn't good enough unfortunately.

Regards,
Sebastian

Avaliado com 5 de um total de 5 estrelas

Map of Virginia customized to show the Appalachian Trail

The company recommended a map for our friend, and customized it to reflect his completion of a major segment of the Appalachian Trail. The map and customization were as represented, and our friend loved it and it is now hanging in a place of honor in his home. Delivery was timely and the frame recommended was beautiful and a good match for the map. I recommend this company without qualification.

1 de dezembro de 2025
Avaliado com 5 de um total de 5 estrelas

I ordered a map from Unique Maps on the…

I ordered a map from Unique Maps on the 1st December thinking that it would arrive before Christmas. The map didn’t arrive but the company had a ‘gift preview’ that could be sent and show the recipient what the gift was. I had difficulty with this. I contacted the company through WhatsApp and got an immediate response. They organised for the preview to arrive in time for Christmas. While I was disappointed that the gift didn’t arrive on time I was very impressed with the customer service. I would have no hesitation in highly recommending this company.

30 de dezembro de 2025
Avaliado com 2 de um total de 5 estrelas

Didn’t arrive by Christmas despite guarantee - still not arrived

Map ordered as a Christmas present well within specified timeframe advertised on website to arrive by Christmas (ordered on 16th with last Christmas order stated as 18th). First delivery didn’t happen with my Evri tracking saying there was a problem with delivery and returning it (however there was no attempt at delivery!). I contacted company who said they’d send another. Company say they’ve sent a second but my Evri tracking says Evri are still waiting to receive it. Contacted company again who are now agreeing to send out a third but this is so embarrassing as it was a special Christmas present which we then couldn’t give and we had a specific framing service arranged. I don’t know if this is all an Evri problem but I still have not received the map I ordered on 16th Dec.

16 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing Customer Service!

The team here made sure that I had everything that I ordered I got and made sure I was a happy customer. Reaching out when I had I had an issue I received a promptly response and a fast solution. Which made me so happy. I will be sure to order from here again with all the

28 de dezembro de 2025
Avaliado com 2 de um total de 5 estrelas

Poor communication and late delivery

Ordered a map for a 70th birthday present well within specified delivery timescales. Communication from company was very poor. They took the order knowing it couldn't be fulfilled but didn't let me know it wouldn't be ready until the very last minute. It will arrive 2 weeks late. I have no issues with the company being extra busy at Xmas time but customers need to know if the order cannot be completed so they have the choice to cancel and be given an immediate refund.

12 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great quality, happy with the service

The prints I received looked wonderful! Although I had a problem with the delivery, Sebastian could find a solution quickly. In comparison to other shops, the price is rather on the expensive side, but I felt it was worth it. I’m very pleased with the result and will order from them again!

19 de dezembro de 2025
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Completely misleading description! NOT 3D

I recently bought a, 'Scotland Topographic 3D Relief Map' from The Unique Maps Co. A 3D Relief map is a completely misleading title for the 2D print I received. The definition of a 3D Relief map is as follows (from 3 different sources):

- Relief is defined as a three‑dimensional design element raised or depressed from a flat plane.
- Relief sculpture combines features of two‑dimensional and three‑dimensional art, with figures projecting from a background.
- It is essentially a wall‑mounted sculpture where raised elements emerge from a flat base.

AND, all of the photos and descriptions of the map make it look like you are getting a relief map - you are not.
At the end of the product description they do state, 'Please note: While this map looks very 3D, it is a 2D map, printed in two dimensions on paper or canvas.'

So, they are not lying about what they are selling but it is HIGHLY misleading. It is my fault for not reading to the end of the description before ordering. But I have essentially paid £150 for a standardly printed poster. The most expensive poster you will ever buy! Don't make my mistake! And, Unique Maps Co. - shame on you. Burying the fact that it is a 2d print after describing, ' The unique three-dimensional relief brings to life Scotland’s dramatic contrasts, from the soaring Highland peaks to the rolling Lowlands, inviting you to trace your finger along the nation’s natural borders and deep, ancient glens.' A three-dimensional relief is...or should be...just that, a 3D relief! Really very, very poor.

NOTE: Having also shared the above review directly with the company, they were very proactive in attempting to rectify the situation. They offered to take back the map and refund the money, or for me to choose another product of equal value for free, or to receive a partial refund based on the misunderstanding of what it was I was buying. They have also agreed to review their description of the map to clarify that it is a 2-dimensional, 3D effect and not a relief map. I was impressed by their efforts to make this right and have updated my review from 1 to 3 stars.

25 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The Best Gift Ever

Everything about the experience with The Unique Maps company has been lovely. The product itself is absolutely gorgeous; the purchasing process was simple, communication was great and shipping/packaging was flawless.

25 de dezembro de 2025
Avaliado com 5 de um total de 5 estrelas

Called

Called, very friendly had map shortly after. Just what I ordered and now im thinking ima save up and buy a map of Antiarctica. Thank you again

24 de dezembro de 2025
Avaliado com 1 de um total de 5 estrelas

Dreadful customer service

Map was ordered on December 16th for a birthday present but still said it would arrive before Christmas. Money taken out of the account straight away. No email confirmation sent which was concerning especially as order was done by an 80 year old. I have chased this order on her behalf and rang up several times only to get the answer machine, I resorted to both email and WhatsApp and no communication what so ever. Now Christmas is here and still waiting. The order was for £110 and absolutely no customer service available regarding the order. I appreciate Christmas is busy but not to respond to messages or bother to send an email confirmation is not acceptable. Needless to say we will be seeking a full refund for goods not delivered. The purchaser is very disappointed and upset that she does not have a present to give to her son for his birthday which was before Christmas and she was hoping that at least he could have it for Christmas instead. Now she is left with no gift.

16 de dezembro de 2025
Avaliação não solicitada
logotipo da The Unique Maps Co.

Resposta da The Unique Maps Co.

Hi Carrie! I'm still here, working on Christmas Eve.

I'm sorry you've had such a terrible experience. I have just checked all our inboxes and I don't see any Carries - so it might be that your messages didn't reach us, or that you've got the wrong company. Can you please send an email to sales@uniquemaps.com with your order number and I'll check to see if we have your order.

Thanks - if you did order with us, hopefully we can get it rectified ASAP.

I hope you have a nice Christmas tomorrow.

Regards,
Sebastian

Avaliado com 5 de um total de 5 estrelas

Tremendous!

Fast Shipping, excellent quality and communication. The entire experience was amazingly easy and the finished product is exquisite! Dominic and team are top notch.

23 de outubro de 2025
Avaliado com 5 de um total de 5 estrelas

Exceptionally unique maps!

Exceptionally unique maps!

A lot of customizations to choose from make anyone looking for any sort of map sure to find something wonderful here.

Found an excellent gift for my someone special, and while finding the perfect one, I saw so many great ideas that I’m definitely looking into getting more anytime I redecorate or need a thoughtful custom gift.

They worked extra hard to get my gift to me before the holidays. Definitely recommended to anyone looking for home or office art or maps.

23 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing customer service

Amazing customer service. Evri informed me that my order had been lost, and a replacement was sent out immediately, arriving within two days. The original Evri order did eventually turn up, but the cardboard packaging was damaged and completely soaked through, meaning I needed the replacement anyway. I highly recommend purchasing from Unique Maps Co.

23 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Exceptional personal service and genuine pride in workmanship

​I contacted The Unique Maps Co to create a very specific 80th birthday gift for my father-in-law: a pre-Partition map of India charting the journey of his family history.

From the start, the level of communication was outstanding.

​Because of the complex detail of the order - marking four specific locations of deep personal significance (Rawalpindi, Shimla, Purkazi, and Varanasi) and adding a poignant literary dedication - as well as juggling demands on my time (Operational deployment, a family trip, and some family illness) being able to coordinate closely via WhatsApp was a significant advantage. It made the whole thing much smoother and more convenient than relying solely on an e-commerce website, and I received prompt, helpful, and expert responses every time I reached out.

​When we encountered technical hurdles with the website payment system, the team was incredibly proactive, moving seamlessly to a manual invoice and bank transfer to ensure the order could proceed without delay.

The attention to detail was equally impressive; when I noticed on the initial proofs that a location name was difficult to read on the original 1857 map, they updated the digital draft to ensure it was perfectly legible. They even accommodated a last-minute change to the delivery address so the gift would be waiting for my father-in-law when he returned from his trip.

​The final result is beautiful, and my father-in-law absolutely loves it. If you are looking for a high-quality, unique gift and want to deal with a business that prioritises personal service and clear communication, I cannot recommend them highly enough. I know I'll definitely be using them again.

19 de dezembro de 2025

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