Our company had many claims handled by United Legal. I can confirm the communication is great, they answer all your questions and chase third parties frequently if needed.
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Veja o que dizem as avaliações
Five star plus. When i contacted United Legal Assistance, I had such a great experience, Jocelyn Pye was so helpful and understanding and after an accident all you want to hear is a positive.... Ver mais
smooth seamless experience with this company one phone call to report my accident didn't make another call. Vehicle picked up, kept up to date by email on repair knew exactly when i would get my v... Ver mais
The call was promptly answered.Our call was dealt with by Jason who was exceptionally helpful and informative,he explained everything in a " user friendly "manner and gave me time to process what he w... Ver mais
Detalhes da empresa
Escrito pela empresa
We are specialist providers of Legal Expenses Insurance, meaning if you have an accident or if you want to claim, we will provide a hassle free service to reduce the risk of high legal fees if something goes wrong. With over 25 years experience in the insurance industry, we provide the following services to Insurance Brokers in the United Kingdom.
Informações de contato
130C Lord Street, PR9 0AE, Southport, Reino Unido
- 01704468030
- adam@united-legal.co.uk
- united-legal.co.uk
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Quick, Fair, Polite, Professional
Hi all who will be reading this review, we have dealt with ULA in few different instances and we do feel treated well and fair. Claims are dealt with in a timely manned, with updates all the way through. Any request emailed to ULA comes with a prompt response. As a customer, I would be using their services again if needed, and would highly recommend them.
Megan has been fantastic on dealing…
Megan has been fantastic on dealing with my claim. Got the right result and kept me up to date on all aspects of the claim.
couldn't have had anyone better to deal with my claim.
Fantastic communication
Fantastic communication, excellent professional service provided by handler Jocelyn Pye.
Excellent Service
Right from the accident being reported Nathan kept us informed with when the car would be picked up, how the repairs were being carried out & when the car was ready for collection.
Claim Resolved
Our driver was involved with a Non Fault accident and Jocelyn chased and kept us informed throughout the process until the claim was resolved and we were reimbursed
Dealing with Shannon was as easy as 123…
Dealing with Shannon was as easy as 123 she was brilliant sorted everything
Excellent dealing with George
Excellent dealing with George, fast efficient and sorted within a respectable time period.
Great Service!!
Dealt with our claim with great professionalism and had the matter resolved without any confusion
We would recommend to others 👍🏻
224845/JP/JP Case was handled quickly…
224845/JP/JP Case was handled quickly and efficiently. Thanks Joselyn. Well informed each step of the way. As we are with all cases our business are involved with.
Very professional
Updated at all times. Professional & organized. Really great service.
589737/JP/JP Never thought we would get…
589737/JP/JP Never thought we would get paid out due to the fact that my car was hit in a car park & driver drove off. Jocelyn Pye persevered & got a result. Well Done
Helpfull and efficiant service
Jocelyn handled the claim quickly and…
Jocelyn handled the claim quickly and efficiently from start to finish, great job done!
Good Service
Everything ran smoothly and as expected from start to finish... thank you for a simple experience.
Great service & persistent
Great service received following an accident where our vehicle was stationary and was hit by a third party vehicle. The other insurance company was not cooperating but United Legal were persistent in their communication and continued to pursue them until the situation was resolved. Jocelyn was particularly helpful in resolving this matter for us, we also liaised with Jessica who was professional & helpful throughout.
Very thorough and informative
Very thorough and informative all the way through. Easy to work with, I've worked with Jocelyn on more than one occasion now and more recently (219530), it's always a pleasure.
Professional Company…
From start to finish the company was very professional doing exactly what it says on the tin, keeping me up to date with day to day proceedings! Would definitely recommend!! ( claim reference number 211997 )
Thanks
Simon
I was guided through a process that I…
I was guided through a process that I had not encountered before with ease by friendly , informative staff.
James worked fast and efficiently…
James worked fast and efficiently dealing with my claim, he made sure to always stay in touch and update me along the way. The whole experience has been fast and seem less. Cannot recommend the company and James enough!!
Easy to work with
Very easy to work with, very good communication
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