United Car Care Avaliações 

Had an issue with my truck and took it to a GMC dealer. They told me what the issue was and I contacted United Car Care. They sent a 3rd party adjusted to look at my truck. GMC called and said that United Car Care rejected my claim becuase of "dirt and debris" which is excluded from my warranty. Now I am out $1550 to get my vehicle fixed, have a completely useless $4500 warranty through this joke of a company, and feel screwed. So I would recommend avoiding this company becuase they will take your money and think long and hard, they can deny everything becuase vehicles get dirty driving down the road. I do not take my vehicle off road and stay on paved roads 98% of the time, so this can happen to you as well. Buyer beware!

Update - Response to Owner: There was an issue with my car, not caused by me and you will not cover. You refuse (deny) and GMC refuses to pay, so I am left paying. I purchased an extended warranty and you chose to deny the claim, your reasoining is a lame excuse. We dont have to worry about any of this any longer becuase I have gone to the dealer last week and canceled my policy. I am just bummed I paid the small amount that I paid.

Best customer service experience ever...love this company immediate responses

The best part of my experience, was no delays in getting my car repaired. I just had the $100 deductible and that was it. Very smooth transaction. Nothing denied. All approved!

QUICKEST PAYMENT I'VE RECEIVED FROM A SERVICE CONTRACT COMPANY AFTER SUBMITTING A FINAL REPAIR ORDER.

I am a Service Advisor at a new car dealership. United Car Care is the easiest extended warranty company. They answer the phone quickly, the provide a timely approval and pay instantly. I wish all of my customers had a contract with United Car Care

My Tahoe needed a new transmission and a lengthy time in the shop. United Car Care was responsive and adept at moving the ball forward and helping me with my rental car. I highly recommend UCC to anyone buying a used vehicle!

Happy with this transaction. The transmission valve body went out on my 2018 F150. United Car Care covered the replacement minus the $250 co-pay.

No complaints.

fast and courtesy service, excellent adjusters !!!

My car needed a new thermostat and United Car Care covered it without a hassle thanks to my extended insurance.

So last June United Car Care replaced my transmission with myself only having to pay the deductible which was great. However, this past weekend my transmission started bouncing in and out of gear while trying to accelerate. I took it back to the same place that did the repair initially and, due to mileage exceeding the contract amount-though we only have been driving it around town- there is no warranty on the transmission United provided. I do not know where they received the aftermarket transmission but it did not even last a year before failing. Had I known this was going to be the end result, I would have just paid for a new transmission first and not even deal with United Car Care.

UPDATE: The mechanic did reach out to try to talk with someone and they were told that unfortunately you were unable to help.

I love working with everyone at United Car Care. These guys do a great job

When the starter went out on my truck knowing I had a United car care service contract made getting it replaced a quick and easy process with no cost to me.

Recently I. needed some repairs on my 2017 Ram Pickup that was not covered under my factory warranty. Thankfully my additional United Car Care covered it 100% with zero hassles , deductible or delay. Fantastic coverage and I will continue with United for all my future vehicle warranty needs.

Was happy I purchased a warranty, but it took 2 days for the inspector to show up to evaluate the car and then another day to approve. I did not have my car for 5 days. Hourly rates maximum are below industry standards and need to be updated.

My car has been in the repair show for 14 days as of today awaiting approval from United Car Care to be fixed. I have been without a car this entire time. No rental! I've called numerous times and was told they would call back and neither I nor the repair shop has heard from them. My warranty expires in less than two weeks. I truly feel like if that wasn't the case I would be treated much better than this! PLUS, my car was in the repair shop earlier this month for the same issue, they made me wait 15 days for a USED part to arrive. I had a rental car for 12 days and they would only cover 7, saying that was the max. My car was in the repair shop that long because it took them that long to approve and find the part, then have it shipped!!! Not my fault! They refused the new part that the repair shop could get in 24 hours. Now that USED part was bad and I'm back in the this same cycle. Calling the supervisor is proving to be a joke as he will not return my call. I am at a loss and don't know what else I can do at this point. This is beyond unacceptable!

It has been a long process. The check engine light came on in August of 2021. Unfortunately due to supply chain issues and the like it has been a longer than normal process. That said I am extremely glad I have a CarShield plan. It has been determined the engine needs to be replaced. For the $100 deductible I get a new engine. Of course due to the state of things that will take longer than normal, not CarShields fault. My 2012 Grand Cherokee has just under 85k miles. Never thought the engine would ever need replacing. I was very wrong and again extremely glad I have a CarShield plan. I highly recommend getting a CarShield plan
I bought my Jeep used and even bought the extended warranty from the dealer which I canceled when I checked out the plan from CarShield.which was a superior plan.

One of the most painless phone calls I have ever had to make. I am a service advisor and I make these calls daily, by far this was one of the best most easiest experiences I have ever had. I summited the claim for payment and had a rep call and pay literally 2 seconds after emailing.

Handled everything in a timely manner. Very pleased with the service.

Been working with United Car Care for years.
Getting through to a claim representative has always been very quick. Payment for a completed claim has always been prompt.
Very easy company to work with. 10/10 Would highly recommend.

I purchase united car care for my infiniti and all i can say is that is a great investment , they been great on taking care of my car , just recently had an issue with my transmission and they were promptly they took care of the cost , fast and easy . Got my car back and is been great experience highly recomend it to anyone not every extended warranty works the same as they do