My faith in the human race was restored…
My faith in the human race was restored today,as I was served by a young lad (Gen Z ) I reckon. The store was packed and there 12 people before me, so I took a ticket & picked a few items up off the shelf whist I was waiting. He greeted me happily and I began to give him my order, which was quite large & turned out to be nearly $800 worth of stainless nuts & bolts etc.
As I handed him my list I was waiting for his face to change, ( sigh , gasp , eyes rolling, curse, etc etc ) But it didn't happen, to my amazement he just kept smashing my order into the sales computer, making all necessary adjustments & alterations required.
He then ripped out to fill my order, I was surprised
When he returned with my order on a trolley in a very timely manner, ( still not rolling his eyes or complaining etc ) I was wrapped, I paid the bill & took the trolley to my vehicle to unload. Next minute he had knocked off but still came over to my car to see if I needed a hand
Unloading, unbelievable...! Honestly it's been 40 odd years of going to get stainless nuts and bolts etc and I've tried many over those years, trust me, and I have never had such great service ( without complaints ) just outstanding...!! We do have a future after all... well done Tannis you've got a bright future ahead of you...Thankyou
Andy Kempson.
vehicle and started
Cl
Resposta da Unitedfasteners
Hi Andy,
Thank you for taking the time to share such a generous review. It was a great read and fantastic to hear that Tannis looked after you so thoughtfully.
Reliable service, honest care and going the extra step for our customers are values we take seriously, and we are very pleased to see that reflected in your experience. We will be sure to pass your kind words on to Tannis and the team.
We truly appreciate your support and look forward to helping you again with your fasteners and industrial supplies.
Kind regards,
United Fasteners