Unitel Voice Avaliações 452

Very knowledgeable, and easy to talk too. Made me feel ok to ask questions to get a clear understanding. They got the system up and running on time with follow up calls to make sure everything was to my liking. I would highly recommend Unitel Voice for any startup companies.

Greg was so helpful and exhibited patience with all of my questions and concerns.

The customer rep answered several of my questions, was friendly and informative explaining to me how my new service would work. He was completely competent in his own understanding of the system and its flexibility. He wasn't pushy at all. It was overall a pleasant experience.

Greg was exceptional, professional and extremely helpful. I am a new user but am so far very happy with the service.

Hello
and in response to your inquiry. I was highly impressed with my initial "phone set up" meeting . My representative was very polite and professional. However, it appears that I have not been able to connect with your support team since our first meeting?? I've sent emails, and I have not received a reply that I am aware of? Hence, I hope to connect soon, in order to continue after my 30 day trial period.

Set up the Unitel Voice

Experience was constructive and to the point.

Customer service, reliability, and professionalism.

fast, easy helpful and communicative

My experience with Unitel Voice was wonderful! I appreciate the ability to speak to someone live, and the help I received in setting up my voicemail was very helpful. I would highly recommend using UV if you are thinking about it.

This company's it department and assistant section is phenomenal, Greg made it happen, with simple ease of use, great communication! Which is a large factor especially if you're going to get customer's. And was with the person every step of the way. Greg is fantastic, you definitely got a winner.

Greg was awesome! He answered all questions thoroughly.

Fabulous help from Greg! I was trying to set up the app and he sorted it out in mere seconds. He also, helped me figure out greetings and messages. Superb!

Super simple process with support on setup. Friendly and competent staff, definitely recommend.

The agent was professional and had knowledge of the product.

Great customer service. The service rep help in every possible way to get my phone system up and running. She was also a great listener very professional, and patient.

My experience with this company was extremely disappointing. What initially appeared to be a simple setup quickly turned into a frustrating process. I made a purchase under the impression that I would be able to utilize a custom number, only to find out shortly afterward that this was not actually an option.

When I called for clarification, the customer service representative, Lexi, responded with an unprofessional attitude and failed to clearly explain the process or offer any practical solutions. The lack of helpful support only added to the confusion and frustration.

I will say that the manager, Wendy, was more professional and took the time to explain how the company operates and what services are actually available. However, another major drawback is that refunds are handled strictly through email correspondence and can take 3–5 business days to process.

Overall, I strongly recommend doing thorough research before using this company so you fully understand their services and policies before making a purchase.

Great Experience! I'm very impressed by the services and the great customer support.

Greg was very Knowledgeable on the system!
Greg was extremely professional, and more importantly he was very prompt!