I sent UDS an enquiry saying I was interested in refilling a prescription and asked whether the previous (lower) price could be offered to me. Then, without my knowledge or consent, they just created... Ver mais
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Veja o que dizem as avaliações
I'm fairly new to your system. Everything -- info was clear & easily accessible. Directions good. Having to fax a copy of bank ck difficult for me and an extra step as I cannot fax. Easy for others, I... Ver mais
A empresa respondeu
I don't order from UDS often but the medicine I do order comes from another country. UDS personnel have always been very professional and helpful. Since my medicine comes from across the pond, it t... Ver mais
A empresa respondeu
Universal Drug Store is extremely professional and very good with communication. Every time I have a question or concern, I get a quick and full reply. If I call, I get a live person who resolves any... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Are you looking for a reputable online pharmacy you can trust? Read Universal Drugstore reviews here.
Informações de contato
Estados Unidos
- universaldrugstore.com
3,4
Bom
1 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I have not received my order shipped…
I have not received my order shipped 12/30. I did not receive tracking information and I haven't received a response to my inquiry about where my dog's meds are. I now have to run to my vet and pay much more for the second time since placing this order.
The order took a LONG time to place. First I provided the prescription, then I confirmed my dog's name and breed, then I had to reconfirm payment. All that added weeks to the process.
30 de dezembro de 2022
Resposta da Universaldrugstore
Dear Isabel,
Thank you for leaving your review. We appreciate your feedback.
We sincerely apologize that you have not yet received your order. Unfortunately, this is an unusual circumstance which is out of our control.
Delivery takes 3-4 weeks. If you do not receive your order please contact us back after the estimated delivery time. Please be advised that tracking number is upon request and can be added during the order process.
Thank you for your business. Please do not hesitate to contact us if you have any questions.
they can get the same drug with Universal Drug as at the high priced drug store.
I love that I can get my brand Synthroid at far below the price at even my Humana medicare program. I am referring my sister and my husband also wants to get in on this type savings. Thank you.
30 de janeiro de 2023
Resposta da Universaldrugstore
Dear Edith,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
The order for medication was made…
The order for medication was made easily, received and processed quickly. The medications from overseas arrived arrived on time. Nothing could have been done better.
26 de janeiro de 2023
Resposta da Universaldrugstore
Dear Theodore,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
order was placed on 12/29/22 and I am…
order was placed on 12/29/22 and I am still without receipt of said order, when called you in reference to
same was told to wait until 2/6/23 if not received at that
timeline and in the past I have always received order within 3weeks or less and if re-order is sent will take
another 4 or so weeks perhaps you should establish
a tracking # to locate shipments.
29 de dezembro de 2022
Resposta da Universaldrugstore
Dear Robert,
Thank you for leaving your review. We appreciate your feedback.
We sincerely apologize that you have not yet received your order. Unfortunately, this is an unusual circumstance which is out of our control.
Delivery takes 3-4 weeks. If you do not receive your order please contact us back after the estimated delivery time. Please be advised that tracking number is upon request and can be added during the order process.
Thank you for your business. Please do not hesitate to contact us if you have any questions.
Order placed December 3
Order placed December 3, 2022 has not been received. Many calls were made and still no Trelegy Elipta has been received as of January 29, 2023. I have been ordering from you for years and am very disappointed in how this order was handled. You have offered no concessions. This is so terrible. I was never contacted by you about your shipping problem. Very sad.
29 de janeiro de 2023
Resposta da Universaldrugstore
Dear James,
Thank you for leaving us a review. Your feedback is much appreciated.
We are sorry to hear about the issue. We have processed the reshipment.
The in-house processing time and the shipping time will vary depending on the source country of your medication.
Delivery takes 5-6 weeks. If you do not receive your order please contact us and we will be happy to assist you with locating your order. We do have the reshipment policy to protect our customers.
Please be aware that these are average processing and shipping times and mailing delays can occur beyond our control.
Thank you for your business. Please do not hesitate to contact us if you have any questions.
They are always helpful and dependable.
29 de janeiro de 2023
Resposta da Universaldrugstore
Dear Mary,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
Excellent Customer Experience service is always professional…
Customer service is always professional and polite. They quickly access my information and assist in completing my requests for medicatio. The prices are competitive and delivery is as promised. I am very happy with all aspects of Universal Drugstore’s service ad have recommended to several friends.
12 de janeiro de 2023
Resposta da Universaldrugstore
Dear Claudia,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
Always great products at GREAT prices…
Always great products at GREAT prices and quick delivery! Thank you!
15 de janeiro de 2023
Resposta da Universaldrugstore
Dear Janus,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
The package got lost in customs and it…
The package got lost in customs and it took almost 2 months to get the prescription, requiring a duplicate prescription to be sent. Was out of medicine for weeks.
18 de novembro de 2022
Resposta da Universaldrugstore
Dear Valued Customer,
Thank you for leaving us a review. Your feedback is much appreciated.
We are sorry to hear about the issue. We see that the issue has been resolved.
The in-house processing time and the shipping time will vary depending on the source country of your medication.
Delivery takes 5-6 weeks. If you do not receive your order please contact us and we will be happy to assist you with locating your order. We do have the reshipment policy to protect our customers.
Please be aware that these are average processing and shipping times and mailing delays can occur beyond our control.
Thank you for your business. Please do not hesitate to contact us if you have any questions.
Ships and arrives way faster than…
Ships and arrives way faster than anticipated!
14 de janeiro de 2023
Resposta da Universaldrugstore
Dear John,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
Convenient and reliable
28 de janeiro de 2023
Resposta da Universaldrugstore
Dear William,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
Love using Universal pharmacy
It is very easy and convenient to use Universal pharmacy. The prices are great
29 de dezembro de 2022
Resposta da Universaldrugstore
Dear David,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service and our prices.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
Simple transaction
11 de janeiro de 2023
Resposta da Universaldrugstore
Dear Mordechai,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
Same great service as usual
Same great service as usual. I have been using Universal Drugstore for 10 to 15 years.....Great Prices....Great Service.
25 de janeiro de 2023
Resposta da Universaldrugstore
Dear Dale,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service and our prices.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
Priority customer care and give better options
Customer care and try to fine better options and caring customer saving
23 de janeiro de 2023
Resposta da Universaldrugstore
Dear Julie,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service and our prices.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
Best place to purchase medicine
Purchasing the inhaler for our dog was really easy through just one phone call. Although during the Holidays, the medicine arrived within the shorter time promised and the price is unbeatable
6 de janeiro de 2023
Resposta da Universaldrugstore
Dear Ioana,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service and our prices.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
The price is great!
The price is so much better than in the US and if I plan far enough ahead, I can get the product in time.
Package arrived wrapped in plastic because I think that the post office here or on the way got it wet. Fortunately the patches are sealed in foil packets so I did not have to return the package for another one.
22 de janeiro de 2023
Resposta da Universaldrugstore
Dear Ruth,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service and our prices.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
I have been using Universal Drug Store…
I have been using Universal Drug Store for two of my medications for several years. I can only afford them because of Universal. Thank you!
22 de janeiro de 2023
Resposta da Universaldrugstore
Dear Eileen,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service and our prices.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
Ease of using autoship!
22 de janeiro de 2023
Resposta da Universaldrugstore
Dear Ruby,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
Resposta da Universaldrugstore
Dear Chris,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service and our delivery.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
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