I sent UDS an enquiry saying I was interested in refilling a prescription and asked whether the previous (lower) price could be offered to me. Then, without my knowledge or consent, they just created... Ver mais
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Veja o que dizem as avaliações
I'm fairly new to your system. Everything -- info was clear & easily accessible. Directions good. Having to fax a copy of bank ck difficult for me and an extra step as I cannot fax. Easy for others, I... Ver mais
A empresa respondeu
I don't order from UDS often but the medicine I do order comes from another country. UDS personnel have always been very professional and helpful. Since my medicine comes from across the pond, it t... Ver mais
A empresa respondeu
Universal Drug Store is extremely professional and very good with communication. Every time I have a question or concern, I get a quick and full reply. If I call, I get a live person who resolves any... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Are you looking for a reputable online pharmacy you can trust? Read Universal Drugstore reviews here.
Informações de contato
Estados Unidos
- universaldrugstore.com
3,4
Bom
1 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Easy to order
24 de novembro de 2022
Resposta da Universaldrugstore
Dear Anne,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
Always courteous and very helpful
Always courteous and very helpful. Never miss my refills thanks to Universal Drugstore, they always call me to me remind me in advance. Already over 10 years with them.
20 de outubro de 2022
Resposta da Universaldrugstore
Dear Valued Customer,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
Reliable Company
The Company has kept me up-to-date regarding my RX. I receive my drug on a timely manner.
1 de novembro de 2022
Resposta da Universaldrugstore
Dear Mary,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
Prompt and friendly service.
18 de novembro de 2022
Resposta da Universaldrugstore
Dear Patricia,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
They remind me when I'm due for a…
They remind me when I'm due for a refill and I get the prescription in a timely manner and at a reasonable price.
18 de outubro de 2022
Resposta da Universaldrugstore
Dear Beverly,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
Professional and Courteous
12 de outubro de 2022
Resposta da Universaldrugstore
Dear Rodger,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
Responsive, cares about customers
This company is so responsive and they are very focused on customer satisfaction.
21 de novembro de 2022
Resposta da Universaldrugstore
Dear Susan,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
Awesome Company 👍🏻
I have been ordering from Universal Drug Store for over 12 years.
Never had a problem. The customer service is friendly and knowledgeable.
My recent order was delivered as stated. I highly recommend them.
There prices are awesome.
24 de outubro de 2022
Resposta da Universaldrugstore
Dear Rita,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service and our price. We also thank you for your loyalty.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
Ease of reordering.
18 de outubro de 2022
Resposta da Universaldrugstore
Dear Valued Customer,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
Totally seamless
Totally seamless. They remind me when time to refill. Contact Dr if needed, and ship. Easy prescription management that saves me time and money.
20 de novembro de 2022
Resposta da Universaldrugstore
Dear Karen,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
Great On time delivery. Great personal human to speak with. Great price
Don’t make this more complicated than it needs to be.
Date of experience turned me off. I do not have the time to go through my charge accounts. If you keep it simple you will get more feed back.
3 de novembro de 2022
Resposta da Universaldrugstore
Dear Theresa,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
Easy to work with and prompt delivery
Easy to work with and prompt delivery. Plus the cost was a fraction of what I previously paid a chain drugstore.
1 de novembro de 2022
Resposta da Universaldrugstore
Dear Pamela,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service and our price.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
First time prescriptions
I do not have an American Express Card so I couldn’t charge a prescription and I tried to upload a check which didn’t work, so after much time trying I finally sent a voided check in the mail. In all it took a month and then I had to wait to get the prescription from London. There has to be a faster method, my cat could have died waiting for his asthma medicine. I did get a lot of customer service reps calling to ask me how it was going, but nobody seemed to be able to help me.
19 de setembro de 2022
Resposta da Universaldrugstore
Dear Vicky,
Thank you for your review. We apologize for any inconvenience caused. We would also like to thank for the details you provided.
We have sent you an email before to discuss about the issue. We hope that the next order will be a smooth transaction.
In the future, you may send us an email or call us. We are now also available for live chat!
If you have any further questions or concerns, please don't hesitate to contact us.
Thank you for your business.
You folks do a wonderful job
19 de novembro de 2022
Resposta da Universaldrugstore
Dear David,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
Great
Great, friendly service. Fully explain medications & process thru delivery, or even procedure if not delivered in timely manner.
4 de novembro de 2022
Resposta da Universaldrugstore
Dear Judith,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service and our delivery time.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
Great experience
Working with Universal Drug has been so seamless. I am very impressed!
1 de outubro de 2022
Resposta da Universaldrugstore
Dear Devin,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
Kind, easy to manage.
If you have a prescription in the US that is pricey, this place is worth checking out. They are kind, efficient, straight up with their pricing. Quite frankly, I would prefer to get all my prescriptions here.
18 de novembro de 2022
Resposta da Universaldrugstore
Dear Valued Customer,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service and our price.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
New prescription submission
I was clearly told the easiest way to submit a prescription and all required information. It was great because it was easy, quick, and eorked.
18 de novembro de 2022
Resposta da Universaldrugstore
Dear Julie,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
Ridiculously long wait times
Ridiculously long wait times, difficult checkout/payment, and little communication.
18 de novembro de 2022
Resposta da Universaldrugstore
Dear Carl,
Thank you for your review. We apologize for any inconvenience caused. We would also like to thank for the details you provided.
We understand that this has not been an experience you expected, we also sent you an email before to discuss about the issue. We hope that the next order will be a smooth transaction. Delivery takes 2-4 weeks. Due to the holiday season, please expect a slight delay. Some packages might take 4-6 weeks.
In the future, you may send us an email or call us. We are now also available for live chat!
If you have any further questions or concerns, please don't hesitate to contact us.
Thank you for your business.
Always notify me when my refill is due.
Always notify me when my refill is due.
Very helpful when I have to call.
18 de novembro de 2022
Resposta da Universaldrugstore
Dear Joanne,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
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