They dispatched the goods within 24hrs but there was a problem caused by DPD who failed to deliver to my home and I had to collect from a post office. I sent universeofus an email of unhappiness and g... Ver mais
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Veja o que dizem as avaliações
Got a Rains jacket for a great discount and it came nicely packaged. Even though it was dispatched next day, DPD delayed the order for a week. In the meantime, Kam was right on it, even when she was o... Ver mais
A empresa respondeu
My recent purchase from Universe of Us was a fantastic pair of Vera V10 leather extra white palatine silver trainers they look brilliant with everything. The staff couldn’t have been more helpful. I t... Ver mais
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I am a massive fan of this wonderful shop / small business (and its website) which offers both unique pieces and also some more mainstream brands - all clearly lovingly chosen by its owners. I always... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
A destination independent online store, perfect for unique footwear, clothing and accessories. Creators of sustainably made sweatshirts and stockists of Veja, Birkenstock, Dryrobe, Teva and more. 🌈
Informações de contato
Woodside Industrial Estate, CM16 6LJ, London, Reino Unido
- hello@rainbowcolourslondon.com
- universeofus.com
4,9
Excelente
146 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Rainbow Colours
Thank you for you kind review. Kam
Resposta da Rainbow Colours
Thank you Bev. All the best, Kam
Good price and quick delivery
3 de setembro de 2023
Excellent online service
Excellent online service. Communication great and fast delivery. Thanks!
27 de agosto de 2023
Resposta da Rainbow Colours
Thank you for your lovely review. Kam
Great service and price
I bought a jacket as a birthday present for a friend and needed it quickly. The jacket was nicely packaged in a store gift bag and arrived within 2 days. Great service and a great price.
4 de julho de 2023
Speedy and happy with purchase
27 de agosto de 2023
Resposta da Rainbow Colours
Thank you for your lovely review. Thanks Kam
Resposta da Rainbow Colours
Thank you for the loverly review. Kam
Good customer service & nice products
The owner kept me informed & the lovely Skandinavisk candles were received promptly. A friendly & personal service, thank you.
I wonder if Royal Mail could be used for small items to keep postage costs down for the customer?
30 de agosto de 2023
Avaliação não solicitada
Resposta da Rainbow Colours
Thank you for the lovely review, we used to use Royal Mail but lots of parcels went missing so we switched to a more reliable carrier. Based on your review I will relook at it and see if things have changed. Thanks again, Kam
Super speedy dispatch and personal contact made
They dispatched the goods within 24hrs but there was a problem caused by DPD who failed to deliver to my home and I had to collect from a post office. I sent universeofus an email of unhappiness and got a call back straight away, plus an sms from the owner who was travelling at the time, both apologetic and said that they would action with DPD. When placing your order, ask not to be delivered by DPD, they are flaming useless. I will definitely buy again from Universeofus.
10 de agosto de 2023
Resposta da Rainbow Colours
Hi, thank you so much for leaving such a lovely review even after there were issues with the delivery of your order. As a small business reviews are hugely important to us and we really do appreciate them. Thanks Kam
Fantastic customer service and I…
Fantastic customer service and I received my item the following day. Will definitely be shopping from you again.!!
8 de agosto de 2023
Resposta da Rainbow Colours
Thank You for your review. As a small business it makes a big difference. Kam
Fantastic super quick service
Fantastic super quick service, parcel arrived within a couple of days after ordering. Great product, highly recommended....I will be back😍
17 de agosto de 2023
Avaliação não solicitada
Resposta da Rainbow Colours
Thank you for you kind review, hope to see you back soon. Thanks Kam
Next day delivery
Next day delivery, excellent communication to deal with a hiccup with an order, and the trousers were just as I hoped.
9 de agosto de 2023
Resposta da Rainbow Colours
Thank you for your kind review, Kam
Extremely quick and very efficient…
Extremely quick and very efficient service. They had the product which I looking for, this arrived two days later. So good to use an independent business who actually beat the price with the larger competitors!
9 de agosto de 2023
Resposta da Rainbow Colours
Thank you for your kind review, Kam
Great products and service
Great products and service, thank you Universe of Us I will definitely use this website again.
1 de agosto de 2023
Resposta da Rainbow Colours
Thank you for your lovely review, sadly we had to close our store due to covid and we now only operate online. Thanks Kam
Good service and lovely unique product
Good service and lovely unique product! Glad I stumbled across you - thank you!
7 de agosto de 2023
Resposta da Rainbow Colours
Hi Camilla, we are so glad you found us too! As a small business every review makes a huge difference. Thank you, Kam
Great customer service!
Got a Rains jacket for a great discount and it came nicely packaged. Even though it was dispatched next day, DPD delayed the order for a week. In the meantime, Kam was right on it, even when she was on holiday, I was informed promptly that her team will get that sorted next day. That was a first for me - fantastic customer service that went beyond what I expected.
11 de agosto de 2023
Avaliação não solicitada
Resposta da Rainbow Colours
Thank you so much for the kind review, glad we got it all sorted. Thanks Kam
Excellent service
6 de agosto de 2023
Resposta da Rainbow Colours
Thank you for your lovely review. Kam
Very happy
I'd never shopped with Universe of Us before but I wanted to support an independent business. Love my new Teva sandals, which were despatched so fast and arrived quickly.
27 de julho de 2023
Resposta da Rainbow Colours
Thank you for your lovely review, Kam
Resposta da Rainbow Colours
Dear Robert, thank you for your kind review. Kam
Great prices!
Great prices, item was well packaged & really fast delivery! Excellent communication too! Will definitely buy from this company again.
30 de julho de 2023
Resposta da Rainbow Colours
Thank you Carol. We hope to see you again soon! Kam
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