Unlocator Avaliações 

1.454
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Emailed support when having a problem getting their SmartDNS to work on my PC. Daniella replied very quickly and gave me very clear instructions on how to resolve it. Great service.

Avaliado com 5 de um total de 5 estrelas

Having been long term customer’s we recently had a little blip with our service. After contacting Unlocator via the chat service Mallik responded to us and guided us through first steps to get reinsta... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

I’ve been using Unlocator for a year now, purchase they’re 2 year special. They have a simple UI interface and are prompt with supporting their users with trouble shooting any issues in an efficient a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Good looking, polite, fast, super reliable. I use this service now several years and I can‘t see no end. Whether at home for your favorite shows from abroad or for safety issues during a trip. Whether... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fornecedor de DNS

Informação fornecida por fontes externas variadas

World Class VPN and Smart DNS provider. Our service allows you to surf the Internet in privacy with military grade security. Unblock streaming services and use the Internet without borders.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(1.454)

25 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Excellent and very helpful customer…

Excellent and very helpful customer service.

27 de março de 2025
Avaliação não solicitada
logotipo da Unlocator

Resposta da Unlocator

Hello Anthony,
Thank you for the good review, we appreciate it a lot! If you need any assistance with our service, please don't hesitate to contact us at support@unlocator.com

Avaliado com 5 de um total de 5 estrelas

Highly Recommended

I’ve been using Unlocator for years now and I’m very satisfied with the product and mostly the customer service and technical team. Anytime there were issues, as there always are with any of these type of services, Unlocator always addressed them in a very fast and efficient manner. I’m very happy with the service mostly compared to other services I’ve used prior to finding this one. Highly recommend!

21 de março de 2025
Avaliação não solicitada
logotipo da Unlocator

Resposta da Unlocator

Hi there,
Thank you for the good review, we appreciate it a lot!
If you need any further assistance with our service in the future, please don't hesitate to contact us again at support@unlocator.com

Avaliado com 4 de um total de 5 estrelas

Unlocator DNS & VPN travels the world with me

I've used Unlocator DNS & VPN service for many years and it has travelled with me throughout EMEA and SE-Asia. Media companies continue to evolve their systems so there are occasional hiccups, but they are resolved, sooner or later, by the Support Team. I have no hesitation in recommending Unlocator for very good service value. Tip: As with any service, read the setup instructions carefully.

20 de março de 2025
Avaliação não solicitada
logotipo da Unlocator

Resposta da Unlocator

Hi James,
Thank you for review! If you do face any issues in the future, please don't hesitate to contact us again at support@unlocator.com

Avaliado com 5 de um total de 5 estrelas

Unlocator: Access & Protection in One Package

I've been an Unlocator subscriber for years. When I moved to a smaller town I found my favorite baseball team's games blacked out, despite being in the proper geography where local broadcast SHOULD be available. Enter Unlocator. Other local fans of my team are jealous that I have access when they don't. I've also added their VPN service and use it religiously anytime I'm working with personal / sensitive information. Great service, and very easy to setup and use. Highly recommended.

15 de março de 2025
Avaliação não solicitada
logotipo da Unlocator

Resposta da Unlocator

Hi there,
Thank you for your good review, we highly appreciate it!

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

This is the only vpn app that actually works for all of my needs. I had an issue with my account and the customer service was excellent and they fixed the problem and gave me two extra months as compensation.

27 de fevereiro de 2025
Avaliação não solicitada
logotipo da Unlocator

Resposta da Unlocator

Hi there,
Thank you for the good review, we appreciate it a lot!
If you need any further assistance with our service in the future, please don't hesitate to contact us again at support@unlocator.com

Avaliado com 5 de um total de 5 estrelas

Highly recommended

Highly recommended! Very reliable service + swift support in case of any issues.

24 de fevereiro de 2025
Avaliação não solicitada
logotipo da Unlocator

Resposta da Unlocator

Hi there.
Thank you for the good review, we appreciate it a lot!

Avaliado com 5 de um total de 5 estrelas

Great and quick support

Great and quick support. One channel stopped working for me and they managed to get it up and running again in no time. Very happy with the Smart DNS solution and the provided support.

20 de fevereiro de 2025
Avaliação não solicitada
logotipo da Unlocator

Resposta da Unlocator

Hi there,
Thank you for the good review, we appreciate it a lot!
If you need any further assistance in the future, please don't hesitate to contact us again at support@unlocator.com

Avaliado com 5 de um total de 5 estrelas

I got great support from Mallik

I got great support from Mallik! He was prompt, polite, and effective.

19 de fevereiro de 2025
Avaliação não solicitada
logotipo da Unlocator

Resposta da Unlocator

Hi there,
Thank you for your good review, we appreciate it a lot!
If you face any issues in the future, please don't hesitate to contact Mallik and the rest of our support agents again at support@unlocator.com

Avaliado com 5 de um total de 5 estrelas

Great Customer Service

Amazing response to a problem.

19 de fevereiro de 2025
Avaliação não solicitada
logotipo da Unlocator

Resposta da Unlocator

Hi there,
Thank you for your good review, we appreciate it a lot!
If you need any assistance in the future, please don't hesitate to contact us again at support@unlocator.com

Avaliado com 5 de um total de 5 estrelas

Great Customer Service

I joined the Unlocator platform for use while in Ecuador. Unfortunately, I was unable to get it to work and decided to cancel my subscription. I'm not entirely certain why it wouldn't work. In dealing with the folks at Unlocator, I found them to be timely and very helpful in their responses.

I plan to give it another try when I return to Canada.

7 de fevereiro de 2025
Avaliação não solicitada
logotipo da Unlocator

Resposta da Unlocator

Hi there,
Thank you for the good review, we appreciate it a lot!
You are welcomed back anytime, and if you do face any issues in the future, please don't hesitate to contact us again at support@unlocator.com

Avaliado com 5 de um total de 5 estrelas

Best VPN Service

Too many VPN service in the market, but nothing compare the Unlocator superb customer service . 1000%% recommend

28 de janeiro de 2025
Avaliação não solicitada
logotipo da Unlocator

Resposta da Unlocator

Hi there,
Thank you for the good review, we appreciate it a lot!
If you need any assistance with our service, please don't hesitate to contact us at support@unlocator.com

Avaliado com 5 de um total de 5 estrelas

Program works well but BEWARE of the…

Program works well but BEWARE of the upgrade button. I just wanted to check the pricing (even from that page you had no choice but to click on a plan). ONE click and you are subscribed, whether you are ready or not, no confirmation etc. I'm out of pocket by money I couldn't afford to lose this month.

EDIT: They responded, and I got a full refund and very friendly customer service. Rating adjusted accordingly

7 de janeiro de 2025
Avaliação não solicitada
logotipo da Unlocator

Resposta da Unlocator

Hi there,
Thank you for the good review, we appreciate it a lot!
If you need any assistance with our service, please don't hesitate to contact us at support@unlocator.com

Avaliado com 5 de um total de 5 estrelas

Always receive timely and exemplary…

Always receive timely and exemplary customer service from Unlocator. Highly recommended.

5 de janeiro de 2025
Avaliação não solicitada
logotipo da Unlocator

Resposta da Unlocator

Hi there,
Thank you for the good review, we appreciate it a lot!
If you need any assistance with our service, please don't hesitate to contact us at support@unlocator.com

Avaliado com 1 de um total de 5 estrelas

Support Services: Very poor interaction with the clients

The Support Services is absolute unreliable. They take their time in replying to your issue. But most of all, they arrange times for a VPN session and then do a no-show. They don't react. Absolutely horrendous services.

27 de novembro de 2024
Avaliação não solicitada
logotipo da Unlocator

Resposta da Unlocator

Hi Suzane,
We are very sorry for the inconvenience caused by this issue! We've contacted you on your email in order to resolve this matter and schedule a new Teamviewer session, and we are looking forward to your reply.

Avaliado com 5 de um total de 5 estrelas

Excelente Service and Support

Excelente Service and Support! Thanks all!

14 de novembro de 2024
Avaliação não solicitada
logotipo da Unlocator

Resposta da Unlocator

Hi there,
Thank you for the good review, we appreciate it a lot!
If you need any assistance with our service, please don't hesitate to contact us at support@unlocator.com

Avaliado com 5 de um total de 5 estrelas

Fast response

Reported an issue with a couple of channels during the weekend and it was resolved first thing Monday morning.

4 de novembro de 2024
Avaliação não solicitada
logotipo da Unlocator

Resposta da Unlocator

Hi there,
Thank you for the good review, we appreciate it a lot!
If you need any assistance with our service, please don't hesitate to contact us at support@unlocator.com

Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service! I have been with Unlocator for years and they have always been both responsive and professional.

19 de outubro de 2024
Avaliação não solicitada
logotipo da Unlocator

Resposta da Unlocator

Hi there,
We are glad to hear that you are satisfied with our service!
If you need any assistance in the future, please don't hesitate to contact us at support@unlocator.com

Avaliado com 3 de um total de 5 estrelas

Sorry…this is not a positive…

Update: The company gave me a full refund, they told me they had a 30 day money back guarantee and they honored that. Thank you Unlocator!
So I am happy with the company’s refund, but the product did not work well for me.

Sorry…this is not a positive review…first, I was charged $131.00 when it was supposed to be a 7 day free trial..
Then I am trying to watch some programs and it will step and I will get an error message, I try to restart it, but then I get a “retry” message..and if it comes back in, it is in mute…so I need to stand there to get it unmuted, so I miss a lot of the program..it’s all chopped up…
I need to cancel.

16 de outubro de 2024
Avaliação não solicitada
logotipo da Unlocator

Resposta da Unlocator

Hi there,
We are very sorry to hear that! Please contact us at support@unlocator.com so we can have ore insights about these issues and resolve them as soon as possible.

Avaliado com 5 de um total de 5 estrelas

excellent service

excellent service

15 de outubro de 2024
Avaliação não solicitada
logotipo da Unlocator

Resposta da Unlocator

Hi there,
We are glad to hear that you are satisfied with our service!
If you need any assistance in the future, please don't hesitate to contact us at support@unlocator.com

Avaliado com 5 de um total de 5 estrelas

Quick and efficient help

14 de outubro de 2024
Avaliação não solicitada
logotipo da Unlocator

Resposta da Unlocator

Hi there,
We are glad to hear that you are satisfied with our service!
If you need any assistance in the future, please don't hesitate to contact us at support@unlocator.com

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