Unmanned Tech Avaliações 

790
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Have everything you could need to progress from beginner to advanced pilot. Prices are phenomenal and delivery was prompt and came undamaged. Would highly recommend for any level of FPV pilot

Avaliado com 5 de um total de 5 estrelas

Unmannedtech are awesome, very good team! Not to mention the surprisingly fast delivery! If your unsure of anything drop them a message I got a very fast response which was clear and helpful. Very... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great prices, great products and really fast delivery - had bought an item from a different shop at same time as Unmanned Tech were out of stock . Unmanned tech use DHL next day so ordered arrived 3... Ver mais

Avaliado com 5 de um total de 5 estrelas

Purchased a couple of FRSky R6L receivers and they were the best price and delivered quickly. Both receivers are working fine so far. I love the voltage telemetry sending back the flight lipo voltage... Ver mais

Detalhes da empresa

  1. Loja de maquetes
  2. Aeromodelismo
  3. Fornecedor de Peças Eletrônicas
  4. Loja de Eletrônicos
  5. Loja de Hobbies

Escrito pela empresa

Unmanned Tech is a UK-based specialist retailer for FPV drones, drone parts, and Maker / IoT electronics, serving customers across the UK and Europe and worldwide. We’re run by engineers and FPV pilots who actually use the products we sell which immediately puts us ahead of most drone shops that have never powered up a flight controller. We stock a wide range of FPV components including frames, flight controllers, ESCs, motors, VTXs, receivers, batteries, and accessories, alongside Maker and IoT electronics for prototyping, robotics, automation, and embedded projects. Whether you’re building your first quad, maintaining a fleet, or sourcing components for a commercial or research project, we can help, without guessing. Support is handled in-house by humans, assisted by AI ( because typing the same setup steps 400 times a week is how enthusiasm dies). First-line support focuses on fast, clear help and getting the right info from you; anything properly technical is escalated to someone who builds and flies drones for real. No outsourcing, no overseas call centres, and no copy-paste nonsense… unless the correct fix really is “turn it off and on again. We also support a large FPV and drone community through DroneTrest and our Discord, where pilots and makers share builds, fixes, and the occasional hard-earned lesson. From pre-sales questions to post-purchase troubleshooting, our goal is simple: get you the right parts, solve problems quickly, and get you flying with confidence. FAQ: Are you actually UK-based? Yes. We’re a UK company, ship from the UK where stated, and handle support in-house. No mystery warehouses. No vanishing after checkout. Do you only sell to hobbyists? No. We support hobbyists, educators, researchers, and commercial customers, including B2B orders and technical projects. What if something goes wrong with my order? We deal with it. Mistakes happen in any business the difference is we don’t hide from them, deflect blame, or pretend couriers are mythical creatures beyond human control. Why aren’t your prices the cheapest online? Because we answer emails, test products, stock spares, and provide support after you’ve paid. Ultra-cheap sellers usually stop caring at checkout.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

790 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(790)

75 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

No customer service communication, very bad return policy

1. When an item is on back order you still pay for it upfront Yet they withhold the entire order until the item on back order come through
2. You can hardly ever reach anyone at customer service department, you are often sent to a chat bot
3. 31 days return policy is too short for a company that deals with tech items. Tech items are complex and take time to set up.(we were building a drone) When we asked to return the items it took a month to reach someone at customer service by then they said it was too late and they refused my return.

As a conclusion, I would not recommend unmanned tech shop due to its poor customer service, failure to update you on back orders despite taking your money, and inflexibility when it comes to return policy.

19 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic Service

Fantastic Service, and an unbeatable price, for the LDARC X 43 micro crawler. And also the LDARC 'payground' wooden ramps/see saw etc. Full FREE delivery, with Royal Mail 48 hour. Updates were awesome. A great company, that I am looking forward to using again. And will recommend, to family, and friends. At 63 years old, it is great to see service, in the UK, this fantastic. Thanks all.

23 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent After Sales Support

I've used Unmanned Tech several times now and they have always delivered without any issues. Their prices are competitive and service is good.

Recently I received a faulty battery and when I contacted them, they responded promptly are working to resolve the issue. In my most recent communication, Alex informed me that he would contact the manufacturer to seek a refund. If all goes smoothly my 5 star rating will remain in place and I will be happy to continue doing business with this company.

18 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Walksnail

I have bought various walksnail kits from them now with no issues to date. Competitive prices and good delivery times. I will definitely keep on using this company.

21 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I ordered a 1/43 mini crawer

I ordered a 1/43 mini crawer. It was delivered very quick.

The rear corner was sticking. I got in touch and explained my problem.
Then, I managed to pull a wire off the motor.

I sent the car back. Within days it had been repaired and returned.

I would definitely buy from them again.

22 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The good way of dealing with things that go wrong

I ordered a gimbal for a faulty controller that BetaFPV send me. I live in the Netherlands and this shop is in the UK. The item was sent right away, but there were no status updates from DPD for a week. Emailed them and we sorted the problem out and I was refunded. Although I wanted the gimbal of course I was happy with the professional way Unmanned Tech picked it up and resolved it. Pleasant and reliable company to deal with.

20 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Customer service is 5⭐

Chanced my arm and asked if they would be getting a specific part thats not been available in the UK to date also the maker won't ship direct to me.

Alex, who responded requested the item with their order from the supplier and it came in. Above and beyond expectations. Also spoke to cameron who followed it up for me.

I've used UMT for a while but recently, I've also noticed packages are being dispatched quicker and I'm even recieving them next day which is not the norm here apart from amazon.

Keep up the great work guys it's not going unnoticed!

16 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Awesome choice of products and at a…

Awesome choice of products and at a competitive price. Quick delivery too…

11 de julho de 2024
logotipo da Unmanned Tech

Resposta da Unmanned Tech

Thank you for your fantastic review! We're delighted you found our product selection awesome and our prices competitive. It's great to hear that our quick delivery met your expectations too. We appreciate your support and look forward to serving you again soon!

Avaliado com 5 de um total de 5 estrelas

Quick shipping good prices and more!

Quick shipping, fast customer support responses, fairly priced, amazing!

30 de julho de 2024
Avaliação não solicitada
logotipo da Unmanned Tech

Resposta da Unmanned Tech

Thank you so much for your fantastic review! We're thrilled to hear that you found our service amazing. It's our goal to provide quick shipping, responsive customer support, and fair pricing, so it's wonderful to know we've hit the mark on all fronts. Your enthusiasm means a lot to us, and it drives us to keep delivering this level of service.

Avaliado com 1 de um total de 5 estrelas

Bought something from them recently

Bought something from them recently, and they took it upon themselves to give my email address to some third party "points" app, who then proceeded to harass me with emails - to download their app.
Absolute joke.
I won't be buying products from them again.

25 de julho de 2024
Avaliação não solicitada
logotipo da Unmanned Tech

Resposta da Unmanned Tech

Thank you for taking the time to share your feedback. We'd like to clarify the situation regarding the emails you received:

1 - The "points" app you mentioned is likely SuperPayments, a cashback service we partner with to offer additional value to our customers on subsequent orders, saving them money.
2 - When you made your purchase, you may have inadvertently selected the SuperPayments option at checkout. This option provides cashback on your purchase but requires creating an account with SuperPayments to redeem the rewards with your next purchase from us.
3 - We want to assure you that we take your privacy seriously and do not share your information with third parties without your consent. The emails you received were a result of opting for the SuperPayments service during the checkout process.
4 - We offer multiple payment options, including direct credit card payments and PayPal, which do not involve any third-party reward programs. These options are always available if you prefer not to use cashback services.

We value your business and would like the opportunity to address your concerns further. Please contact our customer service team so we can assist you personally and ensure a better experience in the future.

Thank you for your understanding, and we hope to regain your trust.

Avaliado com 5 de um total de 5 estrelas

Very reliable

I've ordered from them multiple times and highly recommend their service. Each order has been processed swiftly, and the products are reasonably priced.

17 de julho de 2024
Avaliação não solicitada
logotipo da Unmanned Tech

Resposta da Unmanned Tech

We're absolutely thrilled by your wonderful 5-star review and can't thank you enough for your continued trust in our service!

Avaliado com 5 de um total de 5 estrelas

Super professional

Efficiently provided me with what I wanted when I needed it. No nonsense service. Much appreciated.

10 de junho de 2024
logotipo da Unmanned Tech

Resposta da Unmanned Tech

Thank you for your valuable feedback. We're pleased to hear that our service met your needs efficiently and without unnecessary complications. Our aim is to provide exactly what our customers want, when they need it, and your review confirms we've achieved that goal. We appreciate your business and look forward to continuing to serve you with the same level of straightforward efficiency in the future.

Avaliado com 5 de um total de 5 estrelas

Always have a really good service

Always have a really good service , honestly can’t recommend enough .
If your thinking about getting into fpv shoot support a message for advice on your build or pre-builts .

2 de julho de 2024
Avaliação não solicitada
logotipo da Unmanned Tech

Resposta da Unmanned Tech

Thank you so much for your fantastic review! We're thrilled to hear that you consistently have a great experience with our service. Your strong recommendation means the world to us. We're passionate about FPV and love helping enthusiasts, whether they're building their own setup or looking for the perfect pre-built option. We appreciate you highlighting our willingness to offer advice - it's a core part of our commitment to the FPV community. Thanks again for your support, and we look forward to continuing to assist you and other FPV enthusiasts in the future!

Avaliado com 5 de um total de 5 estrelas

Will use for years to come

Great Company, Quick Delivery and happy to help with any issues , highly recommend. A+++

1 de julho de 2024
Avaliação não solicitada
logotipo da Unmanned Tech

Resposta da Unmanned Tech

Thank you for your fantastic review! We're delighted to hear that you had such a positive experience with our quick delivery and helpful service. Your strong recommendation and A+++ rating mean a lot to us. We're committed to maintaining this high standard for all our customers. Thanks again for your support – we look forward to serving you in the future!

Avaliado com 5 de um total de 5 estrelas

Always 5 Star 100% Recommend

Always 5 Star 100% Recommend

10 de junho de 2024
logotipo da Unmanned Tech

Resposta da Unmanned Tech

Thank you for your amazing review! We're thrilled by your consistent 5-star rating and 100% recommendation. Your support drives us to maintain this standard of excellence. We truly appreciate your trust in our service!

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