Upstep Custom Orthotics Avaliações 3.759

Fast, friendly and easy thank you Mary

Fast friendly service. Got straight to the solution.

Ryan was very quick to respond and helpful.

UPSTEP creates great orthotics and their team, including Mary was tremendous help. Not sure I could have done it without her.

Don't Do It - Horrible fit for a custom orthotic - Not even close to fitting me
My feet hang off the sides of this so called "Custom Fit" - Way too narrow
I can feel my feet hanging off the side of the inserts while wearing them
Even worse is their suprise refund policy where 30% is taken off refund of cost of $250
Don't be Fooled - I wish I would have read more reviews showing all the complaints with this insert and this company - Amazon "Off the Shelf" fit much better than these..

Mary was prompt and courteous and very friendly.

He was really helpful in explaining things to me. I feel good about this order. I'm excited.

Mary was wondefully patient is sorting out my order!
She saved me from making an error that would have duplicated my cost. SO VERY helpful!!!! Very efficient and great customer service representative!!

Mary has been very quick to my email inquiries, thanks me for working with Upstep and always sounds pleasant in her responses. Great customer service makes me feel great about my decision to place an order with Upstep

I’ve bought CUSTOM orthotics for many years due to an extremely high arch. I’ve rarely been to an appointment when the tech or physician doesn’t remark, “that is the highest arch I’ve ever seen.” I always reply, “runs in the family. You should see my cousin Cookie’s arch.”

My feet hurt since I was a young child. I hated running, walking was painful if it was a great distance. To top it off I have a large shoe size.

When I dressed formally it was agony to endure high heals. Business attire was misery when I had to do presentations or attend events.

I decided to try Upstep due to a Facebook promotion that was running. My last pair with a mold made was over $700.

The Upstep mold came quickly and about 6 weeks later my inserts arrived. They are fabulous. I have been thrilled for several months now.

Thank you very much for the great fit. I’ve never had it so good.

My experience with Mary in customer service was excellant.
Thank you Mary.
B. Huggins

Wow my co-worker told me about the company in comparison to what I was about to purchase and I will tell you i'm very happy with the service i received today.

Mary was able to provide a special discount for myself and was VERY helpful in me obtaining my custom orthotics on order. Thank you!!!

I love my first pair your made for me! My feet feel so go!

Ryan did a fantastic job of answering my technical questions about the insert construction. Very informative.

Excellent customer service from Mary. I had trouble placing an order yesterday, and she was quick to respond and able to get my issue resolved very quickly. I really appreciate how helpful and responsive she was.

I have been a customer of Upstep for many years and purchased several sets of insoles. I have always been impressed with their customer service and quality of the insoles.

Thank you so much.

Ryan was a great, LIVE HUMAN BEING answering my questions. He was very helpful and clear.

Very helpful customer service agent.

Mary helped me with a question I had. She was professional, polite and helpful. Mary was prompt and my question was answered quickly.