ESPA Avaliações 682

O TrustScore é 4.5 de um total de 5

4,3

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Fortunately, you’ve kept all the products that I use on a regular basis, except for one which was the Triple lipid moisturizer. That one was my favorite, instead I had to the 24 hour replenishing mois... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My wife and I first discovered ESPA at the spa at The Ritz-Carlton in Palm Springs and instantly fell in love. We tried it there, eased it into our routine, and were hooked. Our first purchase was... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Great company, amazing product and very nice deals. BUT! The actual checkout process on website and purchasing as a new customer was misleading. Top bar advertising 15% off your first orde... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I bought Espa bath and body oils in the gift set for my daughter, who is a yoga teacher at a residential recovery facility. It is traditional in our style of teaching to give hands-on adjustments in S... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Beleza e bem-estar

Informação fornecida por fontes externas variadas

ESPA products are as unique as they are effective; they are tested each and every day by a highly trained and extremely professional global network of therapists based in 55 countries. Recognised as global leaders in spa, ESPA successfully combines t...


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

682 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Como esta empresa usa o Trustpilot

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Nice website

Nice website. Easy to check out

31 de março de 2026
logotipo da ESPA

Resposta de ESPA

Hello,
 
Thank you for leaving your review!
 
It is always a pleasure to receive this feedback from our valued customers.
 
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
 
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
 
Take care, and have a lovely day.
 
Kind Regards,
Kayleigh

Avaliado com 5 de um total de 5 estrelas

Fortunately

Fortunately, you’ve kept all the products that I use on a regular basis, except for one which was the Triple lipid moisturizer. That one was my favorite, instead I had to the 24 hour replenishing moisturizer. I hope it is as great as the other. It would be nice to be able to get samples of items that I would like to try out, before I spend the money, and be dissatisfied with the outcome.

29 de março de 2026
logotipo da ESPA

Resposta de ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our valued customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Avaliado com 5 de um total de 5 estrelas

Easy to find products on the site

Easy to find products on the site, discounts and free items offered.

19 de março de 2026
logotipo da ESPA

Resposta de ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Avaliado com 4 de um total de 5 estrelas

I love your products and I travel with…

I love your products and I travel with small versions so I’d like to pick my own reward products.

10 de março de 2026
logotipo da ESPA

Resposta de ESPA

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Sue

Avaliado com 5 de um total de 5 estrelas

ease of ordering

26 de fevereiro de 2026
logotipo da ESPA

Resposta de ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Avaliado com 5 de um total de 5 estrelas

Best of the Best

love love your products.

26 de fevereiro de 2026
logotipo da ESPA

Resposta de ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Avaliado com 5 de um total de 5 estrelas
logotipo da ESPA

Resposta de ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Avaliado com 3 de um total de 5 estrelas

Great company- website is disappointing

Great company, amazing product and very nice deals.
BUT! The actual checkout process on website and purchasing as a new customer was misleading.
Top bar advertising 15% off your first order for signing up to their newsletter ( no exclusions to be found). After signing up in my email I got a promo code offering 10% off (where did 15 % go?). Okay, after actually applying code happen to be non applicable, perhaps because free product was added? But where was disclosure that one exclude another?
Lastly, I wanted to check what their reward/loyalty program offers but website keeps giving 404 error, so annoying.
Overall disappointing experience placing my first order, but at least I know the product is very nice, so thanks for that!

23 de fevereiro de 2026
logotipo da ESPA

Resposta de ESPA

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Sam

Avaliado com 5 de um total de 5 estrelas

Free samples

Love to receive the free samples of your wonderful products. They are great to take with me when I travel.

23 de fevereiro de 2026
logotipo da ESPA

Resposta de ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.
Kind Regards,
Liam

Avaliado com 5 de um total de 5 estrelas

It was easy to shop ESPA online.

It was easy to shop ESPA online.

17 de fevereiro de 2026
logotipo da ESPA

Resposta de ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Leah

Avaliado com 4 de um total de 5 estrelas

Fairly easy to shop

Fairly easy to shop. Wish there is a travel size of the Hydrsting cleansing milk. Maybe there is and I misssed it.

1 de fevereiro de 2026
logotipo da ESPA

Resposta de ESPA


Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regard,
Natalia

Avaliado com 5 de um total de 5 estrelas

Love every product no disappointments

Love every product no disappointments

1 de fevereiro de 2026
logotipo da ESPA

Resposta de ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Avaliado com 5 de um total de 5 estrelas

The Website is well organized and I was…

The Website is well organized and I was able to search for a shaving product easily. Check out was smooth and shipping occurred promptly. Just waiting for delivery, which is soon.

26 de janeiro de 2026
logotipo da ESPA

Resposta de ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Avaliado com 5 de um total de 5 estrelas

Excited to try your products

26 de janeiro de 2026
logotipo da ESPA

Resposta de ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
sue

Avaliado com 5 de um total de 5 estrelas

Lovely

Ease of use, your products are lovely and the winter sale discounts - awesome.

25 de janeiro de 2026
logotipo da ESPA

Resposta de ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
sue

Avaliado com 2 de um total de 5 estrelas

Unable to use my 15% code for signing…

Unable to use my 15% code for signing up for the newsletter. Absolutely love the serum and I’m almost out so just ordered it anyways.

24 de janeiro de 2026
logotipo da ESPA

Resposta de ESPA

Hello Annie,

Thank you for leaving your review.

I am sorry to hear you have had an issue with this discount applying to your order. I have investigated this and sent you a message to your online account.

Please log in to your account at your convenience to receive my message.

Regards,

Leah

Avaliado com 5 de um total de 5 estrelas

My wife and I first discovered ESPA at…

My wife and I first discovered ESPA at the spa at The Ritz-Carlton in Palm Springs and instantly fell in love. We tried it there, eased it into our routine, and were hooked.
Our first purchase was the Tri-Active Lift & Firm Collagen Booster and wow—absolutely fantastic. After that, we added the Calming Cica Mask (the lotion-style mask you apply and rinse off), and it quickly became a staple.
I’m pretty into my skincare routine, but my wife is next-level and has been teaching me the ropes—and these products genuinely deliver. Everything smells fresh, feels luxurious, and most importantly, you can see real results within weeks.
If you’re serious about skincare (or want to be), ESPA is 100% worth it. Highly recommend.

19 de novembro de 2025
logotipo da ESPA

Resposta de ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
sue

Avaliado com 3 de um total de 5 estrelas

Love the candles but no choice on scent…

Love the candles but no choice on scent or size anymore

18 de janeiro de 2026
logotipo da ESPA

Resposta de ESPA

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Sue

Avaliado com 5 de um total de 5 estrelas

Great for conditioning oily/blemish prone

Love this micellar water! Works for makeup removal - also great for using in AM to get gunk off from sleep. Couldn’t live without!

2 de janeiro de 2026
logotipo da ESPA

Resposta de ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Avaliado com 5 de um total de 5 estrelas

Espa essential oils for Yoga

I bought Espa bath and body oils in the gift set for my daughter, who is a yoga teacher at a residential recovery facility. It is traditional in our style of teaching to give hands-on adjustments in Savana to end a class. The oils provide a subtle aromatherapy influence and antibacterial shield. I was able to find the product easily on the Espa website. The gift set is perfect, as it gives a nice variety in smaller bottles, which are easy to transport and won’t lose potency before they are used up. Thank you!

23 de dezembro de 2025
logotipo da ESPA

Resposta de ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

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