The service at the airport was very…
The service at the airport was very good. The staff at the office and on our return qere efficient, polite and helpful. However, after having booked via Easyjet and thinking all was well. I found out that I needed an at least 2000 pounds limit on my credit card. Which I did not have and would not like to have, in case it was stolen. This caused me great difficulty an was not resolved by the staff on the phone call. Only at Southend Airport was it resolved and very easily. Why could it not be prior to this.
Resposta da U-Save Car & Truck Rental - U-Save London Southend Airport
Thank you for recognising the helpful, efficient Southend Airport team. We understand that learning about the £2,000 credit limit only after booking caused difficulty, especially when the phone enquiry did not resolve it. Your point about clearer information before arrival is well made, and we will pass it to the relevant team.