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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

DON’T BUY THIS RUBBISH PRODUCT If I could give this product zero stars I would completely useless waste of money. I honestly think I purchased a bottle of “tea looking” water which I have been using... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This is the first time I’ve used the turbo tanning mousse & I wish I’d found it sooner! Lovely bronze colour after 3 hours. I have psoriasis on my elbows and knees and also dry hands just before t... Ver mais

Avaliado com 5 de um total de 5 estrelas

Exceptional customer service - so helpful in sorting out a faulty pump on a tanning mousse. The product I originally ordered was no longer in stock but I still got a replacement product which was as c... Ver mais

Avaliado com 5 de um total de 5 estrelas

Utan is a fab company! The tanning waters, mylk and turbo tan are the BEST on the market! Please don’t ever discontinue any of them 😳🤣 Always super fast updates and delivery. There’s always discount... Ver mais

Detalhes da empresa

  1. Fornecedor de Produtos de Beleza
  2. também em
  3. Salão de bronzeamento

Informação fornecida por fontes externas variadas

With multiple beauty awards and world’s firsts to our name, we specialise in tan with a focus on health and wellbeing. Loved for our high-performance formulations with superior ingredients, such as our signature organic DHA. We are committed to bringing you the most innovative tanning products in the world.


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

90 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,0

Todas as avaliações

(90)

9 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Great customer service

I recently made an order from utan which essentially got lost in the post in Ireland (no fault of utan just the courier over here). They were so sympathetic and helpful when I emailed to see if there was anything they could do. I really got the sense that I was communicating with someone like minded and I was really impressed that they cared about my issue even though it wasn’t their fault, and they kept in contact with me throughout and asked for my updates. The product got returned to them and they sent it back to me right away. It was exactly the kind of experience I would want to give in my own job, and I will definitely order from utan again as a result.

15 de abril de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing and effective gummies

I’m using the Enhanced Tan Gummies for a month now and the first 2 weeks I already saw a little glow on my skin. This past week I saw the fantastic effect of this because I sunbathed for an hour everyday and didn’t get red as before. Of course I’m not dark tanned because my skin in fair light but I see the gold glow and my legs are so beautiful. I tried to take fotos to post but doesn’t show very well the colour. Other thing I like so much is the tasty. Highly recommend.

13 de abril de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fabulous!! 💜

I absolutely love my Jamie Genevieve facial tanning water. It goes on so light and evenly and smells divine!
Also customer support are super friendly and efficient. I won't be buying any other tanner from now on.

7 de abril de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

utan Turbo Mouse & Tanning Water

Absolutely OUTSTANDING!!
I have used my fair share of tanning products as I am a red head with pale skin so tanning is a way of life for me. I am blown away by the results!!
The smell alone is a winner for me, so beaut & once tan is dry it’s literally odourless.
Went on with ease, the mitt is amazing and with space to put your thumb in you can get into those tough spots like ankles and fingers.
I also found there was minimal transfer marks onto clothes & bedding, no more orange sheets!!
The tanning water smells amazing also & I am now making that part of my daily skin routine to keep a nice glow about my face.
I am absolutely SOLD!! The fact this tan comes in not 1 but 2 lush scents is phenomenal! I used the bergamot & candeluna & it smells like shaving foam, fresh & musky all at the same time!! I can’t wait to order the cherry to see what that ones like.
To all the guys at utan keep up the outstanding work, changing the world of fake tan ♥️

6 de abril de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Tan tasting

Well where do I start... on opening up this product, you get a lovely smell of Cherry Almond, so much better than that awful self tan smell. You only need a small amount of foam as it goes along way. You will need a mitt to apply. It gives a constant colour so you know if you've missed any parts of your body. Dries quickly too which is a bonus. I love this product, it will be my go to product for that amazing Mediterranean glow

3 de abril de 2020
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Very poor customer service

Very poor customer service.

Ordered an item as next day delivery as it was required in a rush. Order was placed at 7am so well before the cut off time.

Didn't arrive the next day and after chasing them on Facebook, by email and finally on instagram they blamed it on Royal Mail and didn't seem very concerned.

They don't have a phone number to contact them so was stuck waiting on a social media reply.

I paid £5.99 for next day delivery and was offered a £2 refund, not the full delivery cost!

I contacted Royal Mail who advised the delivery method used wasn't a guaranteed next day service, especially not at this time of year and the 24 hour is only an estimate.

Utan were also already aware Royal Mail are experiencing delays with a lot of orders at the moment and mentioned it several times in their reply yet knowing this they didn't change their next day orders to the guaranteed service.

If you are offering a next day service you should be using a guaranteed next day service or changing the delivery option to express instead.

The item didn't arrive on time and I've missed using it for the night out I purchased it for. Can't return the item as it hasn't been delivered yet but they don't accept returns anyway.

18 de dezembro de 2019
Avaliação não solicitada

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