Shocking Company. I have spent 2 Years trying to transfer a small pension lump sum from Utmost to Nest. Utmost put every barrier/delay/so-called procedures to ensure the money which is rightly mi... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Online access needs a bit of work esp for former Reliance pensions but otherwise my experience with Utmost was very good. They took on my Equitable pension and managed a reasonable return and also my... Ver mais
A empresa respondeu
Wish I could rate Utmost at zero stars. Poor and dishonest management at Utmost Isle Man of offshore bonds in trust. We are trustees and beneficiaries of a two discounted gift trusts originally set up... Ver mais
A empresa respondeu
24 Mar 2026 I help my client Mr KC Wong ask for the surrender value. My first email sent to Utmost is 24 Mar. I also call Utmost Customer services on 27 Mar morning but helpless. Customer... Ver mais
Detalhes da empresa
Sobre Utmost Life and Pensions
Escrito pela empresa
Utmost Life and Pensions is a UK life and pensions company helping customers plan and save for the long term, with roots going back over 100 years.
Utmost Life and Pensions is authorised by the PRA and regulated by the FCA and the PRA.
Utmost Life and Pensions is authorised by the PRA and regulated by the FCA and the PRA.
Informações de contato
Utmost Life and Pensions, Walton Street, Aylesbury, HP21 7QW, Buckinghamshire, Reino Unido
- 0330 159 1530
- enquiries@utmost.co.uk
- utmost.co.uk
3,0
Bom
356 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Easy to access very secure for on line…
Easy to access very secure for on line safety. Not complicated to navigate.
3 de setembro de 2023
Resposta da Utmost Life and Pensions
Hi Susan. Thank you for taking time to provide some feedback. Regards Laura
Always great service
4 de setembro de 2023
Resposta da Utmost Life and Pensions
Hi Mr Woollard. Thanks for taking time to provide some feedback. I am pleased to hear you had a positive experience with us recently. Regards Laura
Good to use the website lots of helpful…
Good to use the website lots of helpful info plus a phone number game to ring
22 de agosto de 2023
Resposta da Utmost Life and Pensions
Hi Lea. Thanks for taking time to provide some feedback and I am glad to hear that you found the information on the website useful. Regards Laura
Quite easy to access online
Quite easy to access online, just a pity my pension investment has gone down not up! Expect better results really.
3 de setembro de 2023
Resposta da Utmost Life and Pensions
Hi Linda. Thanks for taking time to provide some feedback. I am sorry to hear you are disappointed with your return. The markets have been volatile for a number of months now, which is effecting returns across the industry. Our website has lots of useful information about the unit-linked funds we offer and if you find a fund that better meets your needs, you can switch investments, free of charge, using MyUtmost or over the phone. Regards Laura
Website clear and easy to use
30 de agosto de 2023
Resposta da Utmost Life and Pensions
Hi Mr Kemp. Thanks for taking time to provide some feedback. Regards Laura
Comprehensive ability to either auto…
Comprehensive ability to either auto invest or to place one’s own preferences based on detailed information available on the website
1 de setembro de 2023
Resposta da Utmost Life and Pensions
Hi Mr McCusker. Thanks for taking time to provide some feedback. I am glad to hear to have found the unit-linked fund information useful on the website and you are happy with the switching functionality on MyUtmost. Regards Laura
They do their Utmost to cock it up
I absolutely appaling company they have been dragging their heals for over a year when supposedly closing my belated father in laws account. They repeatedly ask for the same information even information that was shared by our solicitor after my father in law passed away. All this is doing is racking up fees they take from the account and gets my wife and her family upsetduessse nature of the account to be closed. The latest sham is asking for bank details yet we have copies of bank statements stamped received by utmost. If we could give zero we would
1 de junho de 2023
Avaliação não solicitada
Resposta da Utmost Life and Pensions
Hi Mr Robson. I am so sorry to hear that this process if causing such distress to you family, particularly at such a difficult time. I would be happy to have a look at this case to see if there is something I can do. Please can you email me at enquiries@utmost.co.uk and let me have the policy number and I will do what I can to get this resolved for you. Regards Laura
I found what I wanted easily.
2 de setembro de 2023
Resposta da Utmost Life and Pensions
Hi Rosemary. Thanks for taking the time to provide some feedback. Regards Laura
Easy to use for non computer people
1 de setembro de 2023
Resposta da Utmost Life and Pensions
Hi Ian. Thanks for taking time to provide some feedback. We tried hard to make the service accessible for everyone and I am glad to hear that you have found it easy to use. Regards Laura
Moved to France
Moved to France - have many deferred pensions. Only utmost made the address change a chore
3 de setembro de 2023
Resposta da Utmost Life and Pensions
Hi Iain. Thanks for taking time to provide some feedback. I am sorry to hear that you found the change of address process difficult. If you are able to provide any more information I would love to look into this to see how we can improve the process in the future. Regards Laura
Easy to use website and clear and…
Easy to use website and clear and relevant communication.
1 de setembro de 2023
Resposta da Utmost Life and Pensions
Hi Tim. Thanks for taking the time to provide some feedback. Regards Laura
I'm coming up to age 75
I'm coming up to age 75, so lots of admin re. pensions. Utmost gave me clear notice, in English that I could understand, about what I needed to do, and when I rang them to check on details they understood what I wanted and answered my questions accurately. Can't really ask for more.
28 de agosto de 2023
Resposta da Utmost Life and Pensions
Hi Jane. Thank you for taking the time to provide us with some feedback. I am glad to hear you had a positive experience when you called our Contact Centre. Regards Laura
A few hiccups
Often have to refresh page, the required passcode sometimes does not come through to my phone.
30 de agosto de 2023
Resposta da Utmost Life and Pensions
Hi Liana. Thanks for taking the time to provide us with some feedback. I am sorry to hear that you have been having some issues with MyUtmost. Please contact us on 0330 159 1530 if you continue to have problems. Regards Laura
Resposta da Utmost Life and Pensions
Hi Mrs O'Callaghan. Thanks for taking time to provide us with some feedback and I am glad to hear that you have had a good experience with us. Regards Laura
No data on line,no help for out of UK…
No data on line,no help for out of UK residents now
28 de agosto de 2023
Resposta da Utmost Life and Pensions
Hi Mr Pye. Thanks for taking the time to provide us with some feedback. Unfortunately, some of our policies, like yours, require manual calculations, so we are not able to provide a value in MyUtmost. However, if you need information about your policy, please send us a secure message through MyUtmost and we can arrange for the information to be placed back into My Messages. Regards Laura
Bonds option
I was misled with the bonds option by Equitable life. I thought that this was a safe option but it’s high risk. Please give me my money back.
19 de agosto de 2023
Resposta da Utmost Life and Pensions
Hi Mr Griffin. Thank you for taking time to provide us with some feedback. I am sorry to hear that you are disappointed with the performance of the bond unit-linked funds. I can see that you have contacted us directly and our complaints department will send you a reply as soon as possible. Regards Laura
Hit or miss as to whether you can get in…
This is not the easiest of websites to use. Sometimes you will get in other times you have to give up and call them. I have turned off the VPN which I was advised to do but still had Issues.
1 de agosto de 2023
Resposta da Utmost Life and Pensions
Hi. Thanks for taking the time to provide us with some feedback. I am sorry to hear that you are having issues being able to consistently login to MyUtmost. Please let us know if this continues to be a problem and we will see what else we can do to help. You can call us on 0330 159 1530 or email us at enquiries@utmost.co.uk Regards Laura
Resposta da Utmost Life and Pensions
Hi Mr Blades. Thanks for taking time to provide us with some feedback. I am sorry to hear that you did not have a good experience using our site. If you are still looking for information, please send us a secure message in MyUtmost or email us at enquiries@utmost.co.uk quoting your policy number and I will arrange for one of the team to look at this urgently for you. Regards Laura
I have been trying to transfer my…
I have been trying to transfer my pension to another company and they are not making it very easy!!!!!
27 de agosto de 2023
Resposta da Utmost Life and Pensions
Hi Mrs Hindocha. Thank you for taking time to send us some feedback. I am sorry to hear that you are having issues with your transfer. I can see that you have contacted us via MyUtmost and I will arrange for the team to have a look your request urgently. Regards Laura
The web site is easy to use
27 de agosto de 2023
Resposta da Utmost Life and Pensions
Hi Mr Kerrisk. Thank you for taking time to send us some feedback. I am pleased to hear that you are finding the website easy to use. Regards Laura
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