No way to return poor quality bag.
I ordered the Alix bag and paid $100.00 for it. It arrived 3 weeks later and was nothing like the bag pictured on their website. The bag was smaller, misshapen, cheap looking and the lining only filled half the inside of the bag. It was shipped from Miami but returns have to go to the UK & would cost $65.00 plus taxes. Plus the return required I send them a photo of my return receipt but no email address was listed so the bag is impossible to return. Sham company. Terrible product. Do not buy from them. I would have rated them no stars if I could have.








