Received within five days of order but company did not keep in touch after the first confirmation email so I was unsure of when, or not, it would arrive. So only four stars.
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Veja o que dizem as avaliações
They were polite and took their time to explain how it all worked. I felt my questions were answered in way I could understand. They were not pushy and even offered a cheaper alternative if I wanted... Ver mais
Ordered a Dell Latitude D630 with windows XP as I needed to run old 16 bit amateur radio programmes. The laptop came beautifully packed and in like new condition together with back up CD and driver... Ver mais
Excelllent customer service. We noticed a small crack in the bottom panel. A quick phone call led to an exchange and within twenty four hours we received a really good laptop with very little evidence... Ver mais
Detalhes da empresa
- Fabricantes de Hardware para Computadores
- Loja de computadores e acessórios
- Assistência Técnica de Informática
- Loja de Informática
Escrito pela empresa
Val-U-Computers has been trading for 30 YEARS. We supply cheap, refurbished laptops from £99 by DELL, HP & Lenovo. Discounts for quantity, existing customers and trade Next day and weekend delivery available 14 day money back guarantee. Most laptops despatched using the award winning courier, Interlink Express, who provide a timed delivery service We specialise in supplying laptops with serial and parallel ports to engineers. Proud to have one of the best ratings in the industry for many years but we are not resting on our laurels, we are constanting trying to improve what we do. Customer satisfaction is our success.
Informações de contato
UNIT 16 AYLSHAM INDUSTRIAL ESTATE, NR11 6SS, Norwich, Reino Unido
- 01603 722768
- sales@valucomputers.co.uk
- valucomputers.co.uk
4,6
Excelente
2 mil avaliações
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Everything went very smoothly
Everything went very smoothly. The laptop was easy to order and it arrived with 4days. I am very happy with it. And would certainly use them again.
4 de outubro de 2021
5 Stars for Val-U-Computers
5 Stars for Val-U-Computers. Always helpful, good quality and ready on time.
3 de outubro de 2021
Unfortunately my product was faulty on…
Unfortunately my product was faulty on receipt which I had to send back to be replaced or serviced at my own expense.
I asked for a refund which was swiftly reimbursed.
22 de setembro de 2021
A small problem as HDMI connection had…
A small problem as HDMI connection had had fault.Returned to works for rectification,after that no problem .Good service.No quibble.
9 de setembro de 2021
Bloody rubbish.....no help at…
Bloody rubbish.....no help at all....nothing works....wast of money...I am still waiting for my money back I send you back the lap top and you send thanks to me on the email you send me and told me my money is send right Away sill no money this is end of August 21.....I think I have been wating long enough....I have not received my money on a cheque like you promised me......
1
30 de agosto de 2021
Resposta da Val-U-Computers.couk
Hi David,
I'm sure the problem that you're having can be dealt with very swiftly. We are very customer service focused and usually have a repair/exchange turned around with 2-3 working days. Our other reviews speaks volumes for that.
The last order we have from you on record is from 21st January 2021, which wouldn't warrant a refund as it's outside the 14days money back guarantee.
Could you please reply through here or email us at sales@valucomputers.co.uk with your order details so we can ensure it was us you have been dealing with for this more recent order.
Perhaps the order was under a different name.
Our sincere apologies for any stress this has caused you by this delay, if there has been in fact some kind of miscommunication we hope to resolve it as soon as possible.
It's no excuse but we have been working tirelessly through out this whole pandemic to ensure each and every customer has a working computer to help them through the difficult times we have all endured.
Kindest Regards
Kurt
Excellent service.
27 de julho de 2021
A Pleasure Thank You.
27 de julho de 2021
Superb laptop
Superb laptop at a very reasonable price. Would definetly buy from them again.
27 de julho de 2021
I am very happy with the service I…
I am very happy with the service I received. Before I ordered I was very apprehensive. But glad to report. Computer was what I needed
23 de julho de 2021
Excellent service
23 de julho de 2021
Well worth buying
Exceptional service, rapid delivery. The item is of high quality.
Would recommend
23 de julho de 2021
Hinge screw loose
Hinge screw loose, leading to screen wobbling when opened, immediately after delivery. Was going to return, however on closer inspection, I tightened rear screw to solve problem. Was disappointed that this laptop was not supplied with the Dell power supply, but apart from that, laptop has performed well.
20 de julho de 2021
Very good laptop
Very good laptop, good working order, no noticable marks or scratches, would buy again from Val-U-Computers, pleased with purchase. Packed well, thank you
20 de julho de 2021
Very good quick service
20 de julho de 2021
Good service and product
20 de julho de 2021
Needed an xp computer with serial port
Needed an xp computer with serial port. This does what I need. I had to experiment with browsers for an out of date operating system - my choice. Firefox seems to fit the bill. Sofar a great little laptop from Val U Computers.
20 de julho de 2021
Exactly as described…
Exactly as described and arrived next day ! Fantastic service
20 de julho de 2021
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