Val-U-Computers.couk Avaliações 

1.836
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Received within five days of order but company did not keep in touch after the first confirmation email so I was unsure of when, or not, it would arrive. So only four stars.

Avaliado com 5 de um total de 5 estrelas

They were polite and took their time to explain how it all worked. I felt my questions were answered in way I could understand. They were not pushy and even offered a cheaper alternative if I wanted... Ver mais

Avaliado com 5 de um total de 5 estrelas

Ordered a Dell Latitude D630 with windows XP as I needed to run old 16 bit amateur radio programmes. The laptop came beautifully packed and in like new condition together with back up CD and driver... Ver mais

Avaliado com 4 de um total de 5 estrelas

Excelllent customer service. We noticed a small crack in the bottom panel. A quick phone call led to an exchange and within twenty four hours we received a really good laptop with very little evidence... Ver mais

Detalhes da empresa

  1. Fabricantes de Hardware para Computadores
  2. Loja de computadores e acessórios
  3. Assistência Técnica de Informática
  4. Loja de Informática

Escrito pela empresa

Val-U-Computers has been trading for 30 YEARS. We supply cheap, refurbished laptops from £99 by DELL, HP & Lenovo. Discounts for quantity, existing customers and trade Next day and weekend delivery available 14 day money back guarantee. Most laptops despatched using the award winning courier, Interlink Express, who provide a timed delivery service We specialise in supplying laptops with serial and parallel ports to engineers. Proud to have one of the best ratings in the industry for many years but we are not resting on our laurels, we are constanting trying to improve what we do. Customer satisfaction is our success.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as avaliações

(1.836)

22 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

This the second Thinkcentre desktop ...

Yet to set this one up, but this the second Thinkcentre desktop purchased from Valucomputers, as the first has behaved flawlessly, with a decent i5 processor, 16Gb RAM, optical drive and 256Gb SSD. Wi-Fi and a speaker in the box, which looked new to me, completed a very good deal. Setup was rapid, even for old person, and delivery was quick and sure; it comes with an ingenious air-cushion protective wrap!

13 de fevereiro de 2024
Avaliado com 4 de um total de 5 estrelas

Microsoft Pro 7 Purchase

The process of buying was fine and the delivery was exactly as advertised and within the time texted to me at all. I am however slightly disappointed with the product itself, there is a bit of screen flicker I don't get on my other digital products

9 de fevereiro de 2024
Avaliado com 5 de um total de 5 estrelas

great service

great service, the things I bought came on time, one thing I would want the team to improve is updating the tracking.The whole time tracking was saying the things are being prepared for shipping.

21 de janeiro de 2024
Avaliado com 5 de um total de 5 estrelas

Val-U-Computers excel where help is needed. …

Val-U-Computers were very helpful after I purchased a laptop from them. I am computer illiterate and wanted advice and the problem was discussed with me by a member of their staff. Everything was explained fully and I am now a happier person for the knowledge I have been given. I guess I am not so computer illiterate now. And yes, the laptop I purchased is just what I needed.

12 de janeiro de 2024
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Good selection of laptops and I found…

Good selection of laptops and I found exactly the machine I was looking for.

When the order was processed, delivery was within a few days.

Would have been nice to receive updates for tracking etc.

30 de dezembro de 2023
Avaliado com 1 de um total de 5 estrelas

Lap top making a loud crackle noise as…

Lap top making a loud crackle noise as soon as I switched it on. I want a refund however looking at your terms and conditions I think this will a uphill battle.
I will never purchase anything from this company again.
If you had checked this before you sent it out to me you would have known it was not fit for purpose.

18 de dezembro de 2023
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Resposta da Val-U-Computers.couk

HI Michael, sorry to hear you have received your laptop with a potential fault, all our laptops are built and checked as working prior to shipping.

Our return policy is very straight forward & we even cover the cost for returning the laptop if there's an issue reported to us.

You have not contacted us so are unsure why you have resorted to leaving a negative review appose to letting us resolving this for you.

Please email me directly at kurtis@valucomputers.co.uk or contact via telephone on 01603 722768 to get this resolved.

Kind Regards
Kurtis


Avaliado com 5 de um total de 5 estrelas

refurbished laptop

bought a refurbished laptop. bought on a saturday, 2-3 working days delivery, arrived on wednesday. plugged it in and was ready to go with a fully charged battery. had it over a week now and everything fine thus far.

the updates on the website regarding the order did not keep pace with the service but when i e-mailed i got a prompt reply and their response was borne out by events.

9 de dezembro de 2023
Avaliado com 5 de um total de 5 estrelas

Excellent service from Local Company

I recently purchased a Dell Optiplex refurbished computer from Val-U. They are a local company to me and I wanted to support local business. After some initial phone calls I purchased via the website. The delivery of both the computer and monitor was quick. The computer is now up and running. The computer did not come wifi enabled (my mistake), but this was soon rectified when Val-U sent me a usb adaptor (no charge, thank you Kurtis). Great service from a local business, friendly and helpful on the phone. I will recommend them to friends and use them again when I need a new laptop

14 de dezembro de 2023
Avaliado com 5 de um total de 5 estrelas

An outstanding experience

An outstanding experience - on the phone they were very available, well-informed and helpful, and the machine itself arrived promptly, and was very easy to set up.

22 de novembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Needed an older style laptop.

Needed an older style laptop with cd/dvd drive for my wife. Had a great range of laptops within my budget and a good range of grades. Selected an HP Probook 650 which arrived within a couple of days and in superb condition - even had that "new" laptop smell! Good battery life and very clean. Great screen too. In fact I bought a second one for myself but listed with a faulty usb socket. Socket seems to work fine and really well priced. Thoroughly recommend these guys - great deals.

29 de outubro de 2023

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