Vanilla Gift Avaliações 808

Super easy to use and very convenient to do right from my office and not go to a retail store. The option to enter a specific amount for the gift card is the main reason I chose to use Vanillagift.com.

I wish I could give 0 stars because that is what this sham of a company deserves. I have received two 100.00 cards over the last few years and decided I needed to use them before the expiration date listed on the cards. I registered the cards on their website and attempted to make a purchase from an online vendor. The purchase was declined three times. Their customer service offered my no help to determine the cause. I have attempted several orders with Amazon and they have all been declined. Then magically one went through! There really should be a class action lawsuit brought against this company. Perhaps I should be the one to do so.

I purchased a Vanilla Gift Card for my mother who lives in California. I provided the receipt to her. She took the card to Ralph's and the gift card was for 100.00. The clerk said that she only had 50.00 available to use. She used her debit card instead and I started calling support to find out what had happened. This was a year ago, so I contacted them and went through the story . They told me that someone would get back to me. It has been six months and have heard nothing. No Call or Email. The card is unusable because there is an open issue but you can never get anyone on the phone and they don't respond to emails. Don't buy this card as you will end up like me having a useless Vanilla card.

You don’t want to know that process is daunting.

Do NOT WASTE your time or money on Vanilla Gift card. ITS NOT ACCEPTED to buy normal items
The card is activated, but it’s still not usable. I keep getting payment is declined. This is a rip off this card used to be good many many years ago, but not now a days. I’m going to have to contact customer support waste more time on bullshit with this company.
I’m furious !
But other brands of pre paid visa’s

Easy shopping for what our organization does. We order thousands of dollars each month for Breast Cancer Warriors and your company makes it so much easier for us! Thank you so much!

I tried to use it for an online transaction, the card was locked, they told me that they would mail me a card within 10 business days… They said it was a protective measure, but it certainly sounds like a more restrictive measure

I bought a card for the use to buy medication I was having delivered. The card was compromised with 140 on it and I have to wait two weeks to get said card in the mail as a replacement. I am diabetic I do not have 14;days and the very caring supervisor could careless. This is the most outrageous thing I've ever experienced.

Quick easy no worries

easy and safe

Why can I not use my gift card any way I want!? Why does this company decline everything online!? Google play is a restricted vendor!? GOOGLE PLAY!? It's not your money why do you need to control and restrict the way it's spent!? Boycott Vanilla! I will never buy one again and will tell everyone I know to never use them! Customer service is a joke btw....

Bought $100 VanillaGift.com card for a friend. It was immediately rejected - twice. She NEVER used it but it had a zero balance on it. Card never left her wallet. VanillaGift.com dispute said they could do nothing because the vendors where it was used by someone else won't REIMBURSE them, so I'm out $100. They KNOW people steal these numbers and use them. ZERO security. DO NOT BUY THESE CARDS. YOU'RE BUYING GIFT CARDS WITH A ZERO BALANCE REGARDLESS OF HOW MUCH YOU PUT ON THEM. VANILLAGIFT.COM handles desputes by saying "too bad, sorry, investigated and you're out $100".

Customer Service is the absolute worst i have ever dealt with. I've been waiting for 50 days for my card to be reimbursed after it was frauded in another province, and now my wait time is, 90 days. "Famous line "please wait and give us enough time to investigate the issue" Im sure if I owed them money they would not wait 90 days.. Never once in the 50 days I've already been waiting has the company reached out to me to provide a update. I have made 5 calls to them to follow up and always the same bs. They may of got my $500. this time but BUYER BEWARE: The other card i bought had nothing but problems, they say it's good now but we will see when i go to use it. The other prepaids I had bought at the same time, most places they don't work. I did not know someone could fraud your prepaid card. I thought that was the good thing about these prepaid credit cards once the money has been paid to them it was available on the card. NOT THE CASE. I would strongly advise anyone thinking of buying theses card do not waste your time.

Can't use on 99% of online websites
You can't attach a billing address to the card, and most merchants online require one. I bought one and I couldn't purchase anything even on Amazon! Just astonishing how they didn't think this through. Customer service wasn't too bad and I got a check in the mail, but now I have to go out of my way to cash the check at the bank and had to wait a few days for the check to ship to my house so I essentially wasted a week of my time for no reason.

easy! easy!!

Avoid vanilla gift. Their email instructions to go to a site and add to wallet is compromised.

Takes longer to get the electronic gift card than it does to go get one at the store. Makes no sense

This card is useless thousands of vendors will not accept it, since you can’t register the card with an address. Who has a gift card that cannot be registered online with a billing address. I am disabled and don’t get out much how am I supposed to use this and in person is not an option when you are bed ridden. This was given as a gift, I do have a gift receipt I want a refund