Easy, no fuss experience of buying a van. Toby sent a good video of the van condition and agreed to deliver anywhere in the UK (for a small fee), which was really helpful for us The van was preppe... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
Bloody fanatic, excellent service, told me all the information I needed, all the facts. Easy and good simple deal. Now I’ve got a van. Lewis and the team are doing a cracking job.
A empresa respondeu
Lewis was very friendly and helpful from the first phone call to completing purchase. Nothing was too much trouble. Found plenty of options to choose from and all vans in excellent condition. Highly r... Ver mais
A empresa respondeu
Had a fantastic experience at Van National... Ryan was exceptional and wasn't pushy at all. I was left to look at the vans in my own time and test drive alone. All round an excellent, professional se... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Quality VAN Retailer of STOKE-ON-TRENT We have a fantastic range of previously loved vans for sale at fantastic discounted prices. With over 30 years motor trade experience, we provide a professional and relaxed buying experience, understanding that time is money. All vehicles are ready to drive away the same day, having been thoroughly checked over, serviced and MOT'd where required and all HPI clear. Competitive finance packages are available as well as ZERO deposit finance, VAN NOW VAT LATER finance and also extended warranties. We can offer national delivery and all vans are available to purchase over the phone, so no visiting the dealership or travelling is required, saving you time and money.
Informações de contato
CLARENCE HOUSE, ST31AZ, STOKE-ON-TRENT, Reino Unido
- 01782 680099
- sales@vannational.com
- vannational.com
4,9
Excelente
2 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Lewis was very friendly and helpful…
Lewis was very friendly and helpful from the first phone call to completing purchase. Nothing was too much trouble. Found plenty of options to choose from and all vans in excellent condition. Highly recommend
18 de julho de 2026
Avaliação não solicitada
Resposta da Van National
Great to hear Amanda, thanks so much for your lovely review - Van National
Had a fantastic experience at Van…
Had a fantastic experience at Van National... Ryan was exceptional and wasn't pushy at all. I was left to look at the vans in my own time and test drive alone. All round an excellent, professional service and a great van at a great price. Thankyou
16 de julho de 2026
Avaliação não solicitada
Resposta da Van National
So pleased you had such a good experience with us on behalf of Ryan and the team thank you for your custom - Van National
Fantastic service and kept up to date…
Fantastic service and kept up to date with the progress for when we could collect our new van. Thank you very much Scott!
16 de julho de 2026
Avaliação não solicitada
Resposta da Van National
Thank you for leaving a great review enjoy your vehicle - Van National
Great service and communication
Great service and communication. Van arrived spotless.
Thanks Scott
16 de julho de 2026
Avaliação não solicitada
Resposta da Van National
Thank you for taking the time to leave a review much appreciated
Great service!
Great service from the get go. Super professional and kind. Ryan has been very polite and helpful!
15 de julho de 2026
Avaliação não solicitada
Resposta da Van National
Great to hear thank you for your feedback very much appreciated
Ryan was great to deal with.Brought a…
Ryan was great to deal with.Brought a lwb transit which was impeccable condition would definitely recommend.Whiteley home services ltd
11 de julho de 2026
Avaliação não solicitada
Resposta da Van National
Thank you for your feedback
Absolutely brilliant start to finish.
10 de julho de 2026
Avaliação não solicitada
Resposta da Van National
Thank you for your feedback
Toby helped out with our deal and was…
Toby helped out with our deal and was very good.
9 de julho de 2026
Avaliação não solicitada
Resposta da Van National
Thank you for your feedback
Professional
Friendly, courteous, helpful, knowledgeable and professional
3 de julho de 2026
Avaliação não solicitada
Resposta da Van National
Great to hear thank you for your feedback
Resposta da Van National
Than you for your feedback
Resposta da Van National
thank you for your feedback - Van National
I have recently purchased a van from…
I have recently purchased a van from van national. There were a couple of marks on the van that the company covered up when I brought the vehicle. I have washed the van and they have shown up. I am still waiting on the service document from them, having asked through email and then phoned up and they said they would ring me back and they haven't. When I was buying the vehicle the text message I received wasn't very good customer service,it wasn't very polite at all. However the main man in the office was very polite and helpful when I was there buying the vehicle.
1 de julho de 2026
Avaliação não solicitada
Resposta da Van National
Thank you for taking the time to speak with me today. I'm glad we were able to discuss your concerns and agree on a way forward.
As discussed, we're pleased that we are now getting everything sorted for you and working towards a resolution. We appreciate your patience throughout the process and look forward to bringing this matter to a satisfactory conclusion.
If you have any further questions or need any additional assistance, please don't hesitate to get in touch.
Kind regards,
Van National Customer Care Team
Great experience from start to finish
Great experience from start to finish, Thankyou Scott,
Highly Recommended 💯
Steve 👍
19 de junho de 2026
Avaliação não solicitada
Resposta da Van National
Thank you for your fantastic feedback, Steve! We're delighted to hear you had a great experience from start to finish. We'll be sure to pass your kind words on to Scott.
We really appreciate your recommendation and wish you all the best with your new vehicle! 🚐
Best regards,
Van National 🚐
Ryan was very helpful and the overview…
Ryan was very helpful and the overview video was very professionally done and helped to convince us to travel to view the car.
Appreciated being allowed to take the vehicle for a good test drive.
Ryan was very helpful in processing the paperwork.
26 de junho de 2026
Avaliação não solicitada
Resposta da Van National
Thank you for your wonderful feedback! We're delighted to hear that Ryan was so helpful throughout the process and that his vehicle overview video gave you the confidence to travel and view the vehicle. It's great to know you appreciated the test drive and found the paperwork process straightforward.
We'll be sure to pass on your kind words to Ryan. Thank you for choosing Van National, and we hope you enjoy your new vehicle!
Best regards,
Van National 🚐
Lewis was a great salesman i came into…
Lewis was a great salesman i came into store to purchase a new van for work and i have had updates throughout the whole process getting the new van ready to take away.
No pushy service just great customer service highly recommended.
23 de junho de 2026
Avaliação não solicitada
Resposta da Van National
Hi Brandon, It's great to hear that Lewis kept you in the loop throughout. Thank you for taking the time out of your day to post this review. Take Care- Van National
We recently purchased two commercial…
We recently purchased two commercial vehicles from Tom at Van National, and the whole experience was outstanding from start to finish. Nothing was too much trouble for him, he went above and beyond to make sure everything ran smoothly and kept us informed throughout the process.
The turnaround was incredibly fast, and Tom made what could have been a complicated purchase completely hassle free. His professionalism, knowledge, and commitment to customer service really stood out.
We couldn't be happier with the service we received and would 100% recommend Tom and Van National to anyone looking for commercial vehicles. Thanks again for making everything so easy!
22 de junho de 2026
Avaliação não solicitada
Resposta da Van National
Wow Jane, thank you for taking the time to leave this lovely review. It's great to see Tom looked after you and everything went smoothly! It would be great to see you again - Van National
This is the third van I’ve purchased…
This is the third van I’ve purchased from Van National. Dealt with Tom on this occasion who kept in touch throughout with great communication. Fantastic service and great after sales care too.
19 de junho de 2026
Avaliação não solicitada
Resposta da Van National
Thank you for your kind review Mrs. Gibbons, we appreciate the time you have taken to leave this fantastic review. Please don't hesitate if there is anything further you need. - Van National Ltd
Great experience
Great experience. Quality car, serviced before it left the yard.
17 de junho de 2026
Avaliação não solicitada
Resposta da Van National
Great to hear thank you for your review - Van National
Superb experience
Superb experience, great communication and fast service and turnaround to receiving two vans. big thank you to Ryan for the service received.
11 de junho de 2026
Avaliação não solicitada
Resposta da Van National
Thank you for your fab review we will be sure to let Ryan know, enjoy your new vehicle and hope we see you again in the future - Van National
Toby was very helpful and made sure my…
Toby was very helpful and made sure my van was ready for collection on time, very good salesman
13 de junho de 2026
Avaliação não solicitada
Resposta da Van National
Thank you for your review great to hear Ryan did a great job, hope we see you again should the need arise - Van National
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