An amazing company with competitive prices. I also had the opportunity to ask a few questions about the new vape tax coming into effect via their live chat service, and thankfully I wasn’t presented... Ver mais
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Faith in customer service restored. Such lovely, professional individuals, not just one odd apple but all 3 of the people I spoke with. Went above and beyond when I expressed my concern over the rel... Ver mais
I didn't receive my package due to a delay with Royal Mail and emailed Vape.co.uk. Shelley emailed straight away and got another package shipped out to me and refunded my next day delivery fee. A few... Ver mais
Excellent service again from vape.co.uk fast delivery service and loads of great products all at great prices definitely worth ordering from for any of your vaping needs
Detalhes da empresa
Sobre Vape.co.uk
Escrito pela empresa
Welcome to Vape.co.uk, where our Human Centric customer service approach is at the heart of all we do. Established in 2019, we're one of the largest and most trusted online vape shops in the UK.
Our complete focus is on offering you exceptional customer service, replicating an in store experience for you online. We do this with a UK based customer service team that are human only and available 8am - 8pm 7 days a week, 365 days a year (including Christmas Day!).
We stock over 15,000 products and counting, with over 5,000 Nic Salts alone. If it's hardware you're after, we have thousands of big puff vapes and refillable kits for all types of vaper. We also stock coils and pods from the largest brands in the world.
We ship our orders 7 days a week from our UK warehouse with Free Next Day Delivery on all orders over £20.
Informações de contato
Henge Barn, NN127NQ, Towcester, Reino Unido
- helpers@vape.co.uk
- vape.co.uk
Shop Popular Products at Vape.co.uk
4,9
Excelente
2 mil avaliações
Pede aos clientes que avaliem
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Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Quick delivery
Quick delivery. Good quality and came with everything needed to start vaping and included some lovely freebies
12 de setembro de 2026
very happy with my purchase
7 de setembro de 2026
Best fast and easy company out there…
Best fast and easy company out there with the best quality products anf fast shipping.. never had a problem.. bought thousands of stuff from here and customer service is quality.
21 de setembro de 2026
Avaliação não solicitada
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
They advertise and speak about nicotine…
They advertise and speak about nicotine dosages in a way I never heard before in 10 years vaping. I wanted to buy low nicotine pods and bought some from them advertised at 2% nicotine instead of 20mg. I tried to return them when they arrived but they only offered to send me a link to buy more and they kept calling them 1% or 2%... 20mg is the maximum legal dosage a pod can contain calling it 2% is trying to confuse people. It has been always called 20mg and it says 20mg on the pod box.
20 de setembro de 2026
Avaliação não solicitada
Resposta da Vape.co.uk
Hi Mia,
Thank you for taking the time to leave a review. We’re sorry to hear you were unhappy with your purchase and understand your concern regarding the nicotine strength.
We’d like to clarify that 2% nicotine and 20mg/ml nicotine are equivalent measurements. The product you received is 20mg/ml (2%), which is the strength stated on the packaging. We use percentage terminology on some of our product listings because nicotine strengths can be displayed in different formats, but we certainly have no intention of misleading or confusing customers.
We’re also sorry if our previous communication did not make this clear or if you felt your return request was not handled as you expected. We always want customers to feel confident that they know exactly what they are purchasing, and we’ll take your feedback on board when reviewing how the nicotine strength is presented on our website.
As a gesture of goodwill, we have now refunded your order in full. We will also email you separately to confirm that the refund has been processed :)
We’re sorry again for the confusion and appreciate you bringing your concerns to our attention.
All the best,
The Vape.co.uk Helpers Team
Vape uk provide a very fast and…
Vape uk provide a very fast and reliable service
16 de agosto de 2026
Prompt and reliable service. Thank you.
Decent prices. Especially compared to cigarettes!!
Always prompt and reliable service.
Well done.
13 de setembro de 2026
Brilliant fast effective service
Brilliant fast effective service. Website extremely user friendly
6 de setembro de 2026
Really easy to order
Really easy to order, communication throughout and delivery arrived on time
13 de setembro de 2026
Absolutely love this company
Absolutely love this company. They have the best offers, there is always a human available to speak with and their delivery is so quick. Also free if you spend 20 pounds.
Would never buy anywhere else.
13 de setembro de 2026
Very accommodating
Very accommodating, and considerate, they try to help you as much as they can, and they are very friendly when asking questions and help.
6 de setembro de 2026
Amazing customer service
Amazing customer service. As a 1st time buyer from the company no question went unanswered. Fast service with amazing little extras in my order. Will definitely be recording again and have also recommended to family and friends 5⭐️
13 de setembro de 2026
Really quick service and delivery with…
Really quick service and delivery with customer service replying at weekends.
19 de setembro de 2026
Avaliação não solicitada
Order was placed and arrived the…
Order was placed and arrived the next day, no delays which is A+ . And great quality, will be using again as my new supplier.
13 de setembro de 2026
Easy site to Navigate
Great service and online chat if need info. Well done.
Repeat Customer here!
6 de setembro de 2026
Just great service
5 de setembro de 2026
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