Order took 10 days to arrive even though advertised as 48hr tracked. When it did arrive an important item was missing meaning I couldn't use some of the other items received. No communication... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Order took 10 days to arrive even though advertised as 48hr tracked. When it did arrive an important item was missing meaning I couldn't use some of the other items received. No communication... Ver mais
A empresa respondeu
Very user-friendly and convenient. The layout makes it easy to browse and find products without any confusion. I also like the option to get updates on promotions. Overall, a reliable and enjoyable sh... Ver mais
A empresa respondeu
Excellent quality product and service.I use this company for !most of my vape products and can honestly say their service is second to none with the best prices for postage and product with an easy to... Ver mais
VapeBig.co.uk is outstanding! The products are excellent quality and work perfectly — no issues at all. What really impressed me was their customer service. I accidentally entered the wrong address,... Ver mais
A empresa respondeu
At Vape Big, we believe vaping should be simple, affordable, and hassle-free. That’s why we’ve built our reputation as one of the UK’s leading online vape retailers, trusted by thousands of customers nationwide. We pride ourselves on offering the most competitive pricing online, ensuring you get unbeatable value on every order. From bestselling disposable vapes and e-liquids to advanced vape kits, pods, and coils, we stock the latest and most in-demand products from the industry’s top brands. Our catalogue is constantly expanding so you’ll always find fresh new flavours, devices, and deals right here. When it comes to service, speed matters. All orders are processed quickly with fast, reliable shipping across the UK, so you can enjoy your vape essentials without unnecessary delays. Whether you choose Royal Mail Tracked or express courier delivery, you can shop with full confidence that your order will arrive on time and securely packaged. Customer satisfaction is at the heart of everything we do. Our dedicated team is always on hand to help with product advice, order queries, or aftercare support. With Vape Big, you’re not just buying products—you’re joining a community built on trust, reliability, and unbeatable value. Shop smart. Shop Vape Big.
Vape Big, 124 City Road, EC1V 2NX, London, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 73% das avaliações negativas
Normalmente responde dentro de 1 semana
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Delivery suppose to had been made today but nothing
Great experience with these guys! Always fast shipping and this time I had an extra surprise (freebie) in my parcel.
Thank you
Great quality priced vapes & refills with fast delivery
Well done it arrived safely and with no delays, talk to you again

Resposta da Vapebig
Great price, fast delivery and an easy to follow website. 100% satisfied. Keep it up 😊

Resposta da Vapebig
Ordered from several different websites but found this to be the best for value and delivery. Easy to navigate and good customer service highly recommend

Resposta da Vapebig
Easy to order and the company keeps you informed about you order

Resposta da Vapebig
Amazing service, Fast delivery and best price in the market.

Resposta da Vapebig
Great flavours and very reasonably priced, I don’t go anywhere else for my liquids or vapes.

Resposta da Vapebig
Great prices and customer service is the best.

Resposta da Vapebig
Great products big selection. Always quick delivery, great value and quality. Responded to my query very quickly, would highly recommended, will use again thank you.

Resposta da Vapebig
My Honest VapeBig Experience:
I don’t usually write reviews, but VapeBig deserves a mention. From the moment I landed on their site, the layout was clean, easy to navigate, and didn’t feel like it was pushing sales — it felt like it was made by people who actually vape.
What stood out to me most was their product range — not just the big-name brands, but also some lesser-known gems that turned out to be surprisingly good. Prices were fair (better than most), and shipping was quick with solid tracking — no guessing games.
Customer support? I had a minor issue with my order, and they responded within hours — no runaround, no copy-paste replies. That kind of service is rare these days.
If you're tired of sketchy vape shops or overpriced gear, VapeBig feels like a place that still values the customer. Will definitely be back.

Resposta da Vapebig
Good experience with them. Efficient, helpful and great service. Received my items when they said they were going to deliver. 5 stars

Resposta da Vapebig
VapeBig.co.uk is outstanding! The products are excellent quality and work perfectly — no issues at all. What really impressed me was their customer service. I accidentally entered the wrong address, but when I called, they answered immediately and sorted it within minutes. Friendly, fast, and efficient — exactly what you want from a company. I’ll definitely be ordering again. Highly recommended!

Resposta da Vapebig
Absolutely awful !
If I could give zero stars I would. Ordered 2 weeks ago, nothing delivered, unlikely it was even dispatched. Spoke on the phone twice and now calls go unanswered. Emails ignored. If the item is no longer available I’d rather be told and refunded. My advice would be to avoid at all costs if you actually want to receive items ordered and paid for.

Resposta da Vapebig
DONT ORDER FROM THIS SITE
They sent me the wrong pods and have been fobbing me off and lying to me ever since my first email to them on 22nd July.
They originally said they would correct this. They then ignored 5 other emails. No offer of a refund just repeatedly ignored my emails.
In my last review they replied via trust pilot to say there was a communication breakdown and to email them and it would be sorted. And all they did was continue to ignore my emails.
Please don’t order from this site. They will send you whatever they want to then repeatedly ignore all communication and make it your problem. WASTE OF MONEY

Resposta da Vapebig
I ordered a large quantity of vapes on Saturday and I understand it won’t be snet until Monday and it’s Tuesday I ordered 1-2 day tracked shipping and I haven’t received anything

Resposta da Vapebig
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