dont order from them, so...i have ordered a a vape tank, was waiting for delivery for three days, on forth day i have receive an email that my order is cancelled and i will receive an refund, why they... Ver mais
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Edited** Since placing this review i had a phone call from the company who were happy to exchange the faulty vapes. Customer service, although a little slow to respond, was good and the issue w... Ver mais
A empresa respondeu
Very easy to find the exact e-cigs that I needed. I was a little cautious at first due to some negative reviews but they mainly complained about non-working devices or burning devices (burning is usua... Ver mais
A empresa respondeu
I ordered and paid via bank transfer and I hadn’t seen the payment had been rejected by my bank. I’d tried to contact via email and Facebook and the messages bounced as I think there is a technical d... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Vape fast UK’s largest online vape eliquid store and supplier of disposables devices, vape kits, vape pods, vape tanks and replacement coils. Our mission is to supply you with the simplest quality e-liquids and vape hardware at the simplest possible prices. OUR STORY Vape Fast opened Vape Superstore’s doors (online and in Manchester) back in 2016. Originally created to be a specialist vape shop that brought legitimate product choices and better quality to vapers, we’ve since expanded to supply the foremost comprehensive range of products within the UK. By trading online and on the main street our aim was to be an accessible resource for people that wish to try before they buy also as catering to those too far to go to a store . Since then, Vape Superstore has grown considerably. In 2018 we also released our first e-liquid range, exclusive to our stores and website
Informações de contato
17 THE ROCK , bl9 0jp, bury, Reino Unido
- 744 842 3393
- help@vapefast.co.uk
- vapefast.co.uk
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Great customer service and fast…
Great customer service and fast delivery. Will be ordering again

Resposta da vapefast.co.uk
This is the worst firm to deal with 1…
This is the worst firm to deal with 1 delivery I had 1 vape was a duff emailed them no response 2 time delivery took 4 days I payed next day delivery choose someone else don't order from hear

Resposta da vapefast.co.uk
[Order #67120] (19/04/2023)
[Order #67120] (19/04/2023)
after receiving a response, I await further updates from the courier
09/05/2023
order has arrived

Resposta da vapefast.co.uk
Good company
Great price for these. Postage is the only let down. Super fast delivery. Would use again

Resposta da vapefast.co.uk
Ordered with next day delivery service…
Ordered with next day delivery service on Wednesday night, I knew I’d missed the cut off for Thursday but was happy to wait for delivery on Friday. No delivery update until Sunday night and ignored my emails until then…. Hopefully will arrive soon. I would consider changing your name because the service is far from it.

Resposta da vapefast.co.uk
Really good customer service
The delivery was delayed due to a technical issue on the website but once I contacted customer service they were amazing at sorting the problem out and getting the delivery out to me as quickly as possible and also kept me updated and sent me a pic of the parcel info so i highly recommend this website and would definitely order from here again!!

Resposta da vapefast.co.uk
Roy is very good at customer service
Roy is very good at customer service, thank you Mr Roy

Resposta da vapefast.co.uk
Over half empty Aroma King 10k.. zero response from the seller.
I received an Aroma King 10k and literally over half of it was missing. I flagged it up with the company and sent pictures and no response. Won;t be using these people again and strongly advise you give these people a wide birth!!!

Resposta da vapefast.co.uk
When I ordered 3 x 10,000 disposable…
When I ordered 3 x 10,000 disposable vapes for £32.99 I expect to receive 3 unfortunately only 1 arrived which was leaking inside the oackaging and although sending numerous emails asking for an explanation or a refund I am still waiting for a response ! I would not recommend using Vapefast as the thing they did fast was take your cash 💩💩💩

Resposta da vapefast.co.uk
Paid for next day delivery & the vape…
Paid for next day delivery & the vape pen never arrived. Still waiting!!! Have sent an email to the company to request a refund on the postage & for a new vape pen to be sent out.
Disappointing

Resposta da vapefast.co.uk
I have not received my order
I have not received my order. If u could find out what has gone wrong I would appreciate it.

Resposta da vapefast.co.uk
Very happy
Had a small issue with shipping but received a call and issue was quickly sorted out and items were delivered with some free items as compensation so I'm happy to place another order in the future 👍

Resposta da vapefast.co.uk
Sent wrong size item
Sent wrong size item. No reply’s on emails. I’m really upset by this!!!!!

Resposta da vapefast.co.uk
Reliable, safe and quick.
Very easy to find the exact e-cigs that I needed. I was a little cautious at first due to some negative reviews but they mainly complained about non-working devices or burning devices (burning is usually user-error with disposables). I placed my order at 8PM and the next day it was shipped. I was expecting my order to arrive on the following Monday. However, it arrived on the Saturday - 2 days after ordering. That's great! Devices are exactly what I ordered and I will absolutely order again from here.

Resposta da vapefast.co.uk
Excellent customer service
Great shop, friendly staff and fast postage, I received 2 Aroma King vapes however they both failed within 4 days one had the light continuous glowing and wouldn't switch off, only intermittently worked to produce vapor and continually drained the battery and the other wouldn't produce any vapor however the lights worked correctly. The store called me and were extremely helpful and replaced them so I would highly recommend using these guys and I'll be making future purchases from them in the future! Excellent service 👍🏼

Resposta da vapefast.co.uk
I had ordered 2nd time
I had ordered 2nd time. I got my delivery next day very quick delivery and customer service is good. Keep it up flavors are good highly recommend. 💯💯💯💯

Resposta da vapefast.co.uk
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