Vapekituk Avaliações 914

O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Great company, I had an issue with a short delivery 🚚 I contacted them they sorted this immediately and the missing item arrived with in 24 hours of my contact. They also apologised profusely. Great... Ver mais

Avaliado com 1 de um total de 5 estrelas

So glad I came on here to read the reviews just before I was about to make a £100 order. Thanks for the warning I’d advise anyone to steer clear of this company sounds like a complete shambles I’ll ke... Ver mais

Avaliado com 5 de um total de 5 estrelas

Have used Vapekit for years and every order has arrived on time. The price if you buy 10 is £1.69 per bottle and has not increased for as long as I can remember. Tobacco flavour is great with no bitte... Ver mais

Avaliado com 5 de um total de 5 estrelas

Always easy to order and promptly delivered. My preferred products are always in stock. Packaged well without over packaging. The one occasion I needed to contact customer service, I was dealt with qu... Ver mais

Detalhes da empresa

Escrito pela empresa

VAPEKIT UK is the UK’s leading online e cig store providing vaping hardware, e-liquids and e-cigarette starter kits. “Vape Kit UK’s mission is to provide an alternative to adult smokers who cannot or would not quit, and to make the nation smoke free by 2030”.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

914 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a avaliações negativas

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Avaliado com 4 de um total de 5 estrelas

Great flavours, best price.

Great flavours, best price out there. Free delivery is slow, only had a few burn out quick, overall they’re good vapes and am able to contact them if needed.

27 de setembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Part of my order was missing

Part of my order was missing, we are now 1 week on and still not resolved.
They have now gone silent on me.
This was a sample order and would have been a regular large order, think i need to look at giving someone else the buisness!

17 de setembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Ordered 3 vapes

Ordered 3 vapes, 2 of which were faulty.Completely denied they had seen the return form I filled in, had to chase it up myself.....asked for proof with a video that they didn`t work??....Sent that, eventually had a reply via Whatsapp, they will check with manager? Few days pass, we had to chase them again, was then told to return them...again, had to chase for a returns label....Chased again to see if they had recieved them...Had a phone call few days later asking if we wanted different vapes as they couldn`t guarantee the replacements wouldn`t be faulty either or have a refund.....we agreed to refund....another Whatsapp message one week later saying he would check with manager!!.....Message 4 days ago advising he would contact us regarding refund by end of the day....Nothing heard, so we have just chased again via e-mail and Whatsapp........still waiting.....I would avoid this site/shop as customer service is apalling and communication none existent unless you do the running around........over a month has passed and still nothing!
**UPDATE** Had a message on Whatsapp - We are looking for good stock to send you so it does not happen again!...Haven`t asked for replacements, send me my refund as you have said you would!!

19 de agosto de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Avoid .

Even 1 star is to generous.

Placed a big order that was meant to arrive within 48 hours max. My order didn’t arrive, sent an email asking where my order was. I was advised the order had been dispatched.

Later on I received another email. Your order has not been dispatched as an item was out of stock. We have been trying to contact you.

They had not tried to contact me, that was a lie, the order has not been dispatched , tracking info has been stuck on the same since the day I placed the order.

I asked for a refund , no refund given just the same fob off answer your order has been dispatched .

The left hand doesn’t know what the right hand is doing. I screen shot every conversation and pointed out the lies told by advisors written in black and white in your emails.

I would never order from your company again, no items received and refund not issued .

If I could attach the emails to this review I would

4 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

..will not order from anywhere else..

Always easy to order and promptly delivered. My preferred products are always in stock. Packaged well without over packaging. The one occasion I needed to contact customer service, I was dealt with quickly and efficiently by a friendly and accommodating team. I 've been ordering from Vapekit for over a year and will not order from anywhere else.

3 de setembro de 2024
Avaliação não solicitada

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