Let’s start by saying Vape Royalty knows what they’re doing. At least in the customer service part of the company. My order was damaged but the moment I told Customer Service they sent me a new order... Ver mais
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Veja o que dizem as avaliações
Did not get a confirmation email about my order in processing or shipping information. Did not receive my full order. Have try to contact them 5 times and nothing. Have been getting charged 7 dollars... Ver mais
Best Vape shop that I have bought from, hands down! Prices are way better than my local shops, and other online platforms. Their customer service is the best I've seen, Katherine is seriously the bes... Ver mais
Placed a $200 order on 7/14 and never recieved! Sent multiple emails with no response. Website still shows order as processing. I have started a dispute with CC company. I Cant get an answer from cust... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
At VapeRoyalty, we offer the lowest prices on the latest vaping gear, e-juices & more. Vape Royalty is your premier online vape shop for everything e-cigarette related.
Informações de contato
Anaheim Hills, California, Estados Unidos
- vaperoyalty.com
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Não respondeu a avaliações negativas
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The BEST!!!
LOVE LOVE LOVE!!! This place has great deals and also has the smallest amount for taxes and shipping! And the shipping is usually sent off either the same day or by the next day. I’ve never had to wait even one week for any of my orders! Thank you Vape Royalty for being so awesome!!! I really hope this stuff never changes!! I’ve always recommended this store to my friends. I have never ever had any issues! I highly recommend!!!
I’ve ordered countless of times
I’ve ordered countless of times. Only had one little issue which was resolved. Overall I’m thrilled to be doing business with vape royalty and use them more then my local vape shops.
One Stop GREAT Vape Supplier!
Just don’t waste your time shopping anywhere else. I have been purchasing my vape juice from this company for years and tried a lot of different shops here and there and they just don’t compare to service and quality of product with this company. Seriously really fast shipping too. I could not be happier. Very customer service oriented as well.
Can't get them here anymore so I always…
Can't get them here anymore so I always order from vape Royalty and they always process my order quickly and get it shipped right away. Also love there products they work great and the prices are reasonable. Ty for my past orders.
Always a great experience 💓
I've always had a great experience with these guys and I've been ordering from them for years! Had a last minute change I wanted to make (after I had the order processed) because I didn't realize one of the flavors I had chosen was menthol and emailed at 1140pm. I got a reply at 1151pm, or, nine minutes later asking if I wanted to credit it out, or replace it with something else. I replaced it, and that should be good to go now. We'll see if all that makes it to me correct at this point, but I have no doubts. Will update if things are wonky or extra!
I’ve always shopped through VR
I’ve always shopped through VR, great prices and always in stock. Had my first issue this week with bottles being broken. I reached out to see what we could do and the customer service team had responded and resolved the issue promptly and with absolutely no hassle. 12/10 will buy again.
No Cap all Facts.
At first I was not going to make a perches through this compony due to the bad reviews. I did a test run and got some hi drip juice and pnp coils. Everything came in my package. Everything is real product. There prices are perfect, I would even pay 2-3 dollars more per bottle and still will be getting an good deal. ordered on 4/9 and received on 4/15 and it was a holiday weekend of my order.
The customer service and products are…
The customer service and products are top notch. I have had issues with my local post office receiving some packages and can always trust that Vape Royalty will swiftly take care of any issues that arise.
All around a great company!
Great variety of products, fast shipping which you don't always find with vape companies. But most importantly, AMAZING customer service!! Highly recommend Vape Royalty!
I am so happy with my order!!
I am so happy with my order!!! Thank you so much. Arrived quickly and you have a new customer for life. I have been vaping for years and am so happy with the selection and prices.
None can compare to Vape Royalty
This vape company is the best! At first I was sceptical of money scam because who can trust spending money online now-days. But this is definitely legit, the owner is a great person, they even credited the cost of shipping for me because the ice storm drastically delayed my order. From now on this is the ONLY place I will order from. Thank you Vape Royalty!
Your very happy customer - Joseph
Always a great experience
Vape Royalty is always fast and accurate with my orders. Most recently I made a mistake in my order and reached out via email. They responded immediately and corrected my error (Thank you Fanny!). That is the kind of friendly, responsive service that is becoming hard to find, and ensures repeat customers (like me)!
Reasonable prices and delivery…
Reasonable prices and delivery timelines. Customer service recently assisted with an issue with a particular mod via email. They responded quite quickly and sent me a new product after verifying the issue. Definitely will continue to use this company.
Great customer service & pricing
This company Vape Royalty has great customer service my e-liquid got lost in the mail and I had the $2.50 insurance to cover anything happening like that and even if I didn't have the $2.50 insurance they probably would have made it right anyways knowing Vape Royalty because they're loyal to their customers. Super fast shipping. Always the correct stuff never the wrong milligram e-liquid or the wrong flavors everything's very accurate. And they have a great variety of tanks mods and e-liquid. And some of the best prices available. 👍👍👍
great service fast delivery
Ordered the SMOKE R-KISS and it was…
Ordered the SMOKE R-KISS and it was damaged upon delivery. I messed customer service and with in 10 minutes Christine had messaged back with a order for a brand new one and I got it 5 days later. Great customer service.
Satisfied customer
Satisfied customer. Delivery is conducted in a timely manner. If any issues, they are prompt to rectify the issue 👍
My new bottle of berry crunch milk does…
My new bottle of berry crunch milk does not taste like berry crunch. Milk has a bit of guava in it.
Exceptional customer service
As a new customer I have been pleasantly surprised by the wonderful customer service supplied by Christine. All my questions were answered thoroughly and promptly. As a Specialty Retail Manager by profession I know that good customer service brings return customers..which I will be. Robby
Great customer service
I had an issue with an order, and Christine solved all my issues. They have the best customer service. That’s why I keep using them for all my vape needs.
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