Vapestorm Avaliações 

1.439
•
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I have ordered with Vapestorm in the past and recently placed an order for 20 x 10ml bottles. Delivery as always is very quick, only a couple of days from order. The pricing is excellent and very comp... Ver mais

Avaliado com 5 de um total de 5 estrelas

Been using Vapestorm for about 1.5 years now and have done around 12+ orders with them (sadly I didnt have an account with vapestorm for half of these orders). All of them orders were 20 or 50 bottles... Ver mais

Avaliado com 5 de um total de 5 estrelas

I placed a bulk purchase of 50 bottles of liquid knowing that the government imposed tax is coming. I'm a repeat customer as this store has everything I want at the best prices around. Plus the delive... Ver mais

Avaliado com 5 de um total de 5 estrelas

This is the second time I’ve ordered from Vapestorm and I’ll continue to order from them, they’re quick to answer any questions on WhatsApp, very quick delivery which is free as well. Thankyou 😊

Detalhes da empresa


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(1.439)

200 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Great service

Great service. Always had my delivery when stated and only once in 11 months have they not had a product I ordered. They contacted me to see if I wanted a replacement or a refund on my partial order. I asked for refund and got it right away very pleased with this company.

23 de março de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I would not use this company again

I would not use this company again. I purchased 200 bottles of Crystal Vape Liquid, as they present themselves as wholesalers in the product description. I selected 24 hour delivery because we required the stock urgently.

By 4:20pm the following day, I received an email advising that items were out of stock. After agreeing alternative flavours, I contacted Stephen via WhatsApp to confirm dispatch, only to be told that further flavours were also unavailable.

At that point, we cancelled the order due to the lack of organisation. It is unacceptable to advertise wholesale quantities if you are unable to fulfil them. I also found Stephen’s communication to be unprofessional. He stated, “That’s right. We’re not able to dispatch 100 bottles of liquid overnight either,” which directly contradicts the 24 hour delivery option offered at the point of purchase.

They then proposed delaying dispatch or sending the order in parts, which did not meet our needs. If you are purchasing in bulk, I strongly recommend using a supplier that can reliably operate as a true wholesaler.

EDIT - Response

“Here at Vapestorm, we offer our customers same-day dispatch and free UK delivery when buying our Ske Crystal Nicotine Salt Juice. It sounds like a great offer so far.”

Unfortunately, this was not our experience. Communication from VapeStorm was poor throughout. At 4:20pm (the following day) we were informed that the Strawberry Burst flavour was out of stock. By 4:30pm we had selected alternative flavours, only to be told again at 6:30pm that additional flavours were unavailable, without any clarity on which ones.

At that point, we decided to cancel the order. While multiple deliveries had been mentioned, there was no clear breakdown of quantities or what would actually be supplied.

Fortunately, we have since sourced the same products from another supplier at a significantly lower price.

23 de março de 2026
Avaliação não solicitada
logotipo da Vapestorm

Resposta da Vapestorm

We’re very sorry for the inconvenience caused, and we completely understand your frustration. We feel exactly the same when our own orders are delayed by a day or two due to items going on back order — we know how frustrating this can be, especially when the stock is needed urgently.

That said, we would like to clarify what happened with your order. Regarding the 200 bottles, we clearly advised that 100 of those bottles could be dispatched with a 2-day delay, whilst the remaining items would have arrived within the delivery timeframe selected at checkout without any issue.

We communicated this as promptly and transparently as possible and also offered alternative solutions, including flavour substitutions and split shipment options, to help accommodate your needs.

We’re sorry if the tone of communication did not meet your expectations, this was certainly not our intention, and we will take this on board to ensure a more professional experience going forward.

Thank you for your honest feedback; it is genuinely appreciated and helps us improve our service.

Avaliado com 5 de um total de 5 estrelas

I have used Vapestorm liquids for the…

I have used Vapestorm liquids for the last 6 years. The delivery of my items are always on time and packaging is letter box friendly. I have also recomended friends to Vapestorm. Very reasonable prices too. Thank you Vapestorm.

3 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent supplier!

Excellent supplier! Great quality e-juice, fast & reliable delivery & excellent prices & deals! So pleased to have come across Vapestorm - highly recommended! x

2 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Ordering was easy

Ordering was easy, dispatched next business day, delivery by Royal Mail 3 days later. Product was exactly as ordered, packaged well and delivered undamaged. Would definitely order again.

26 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I have used this site regularly over…

I have used this site regularly over the last couple years because of their cheap prices & fast delivery.
I must now also compliment their after sales service. I recently had an order & only half was delivered. I contacted Vapestorm (Stephen), by WhatsApp & explained the situation. Within 24 hours I had not only received an apology, but my order was both sent & delivered. Fantastic service & I highly recommend this site.
Thankyou Vapestorm & keep up the good work 👍

16 de fevereiro de 2026
Avaliação não solicitada

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