Do not order them. My wife ordered from them via ebay royal mail said they delivered leaving a photo of a parcel with my name on it not her which was also sent to me by royal mail of a tic toc order w... Ver mais
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Veja o que dizem as avaliações
First time using this company , I got a good price , good comms and swift despatch , and they use Royal Mail and not certain others , so , over all I'm very happy .
Clearly a scam/fraud. Well setup website, but once you've paid there is no confirmation and no answer to email/phone/text. Any positive reviews are clearly fakes given the poor use of language.
I read the reviews on trust pilot after I put my order in so I was a bit put off But it all went very well. I had to phone Mr Khan about the invoice and that was cleared up quickly and he told me... Ver mais
Detalhes da empresa
Escrito pela empresa
We welcome you to Vape Universe, where you will find a satisfactory range of the Best E-cigarettes accessories, including vape kits, tanks, coils, and other vaping options in the UK. Vaping is an alternative to smoking that deprives your nicotine desires without the hundreds of toxic chemicals discovered in classic cigarettes. For total beginners, we suggest glancing at Disposable vapes as they are easy to utilize and usually arrive with everything you need to acquire begun vaping.
Informações de contato
43 Fir Tree Avenue Stockport, Sk56BF, UK, Sk56BF, Stockport, Reino Unido
- +44 7727 209289
- info@vapeuniverse.co.uk
- vapeuniverse.co.uk
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Took money then nothing delivered
Took money then nothing delivered! Please be aware of this scammer!
Do not order them
Do not order them. My wife ordered from them via ebay royal mail said they delivered leaving a photo of a parcel with my name on it not her which was also sent to me by royal mail of a tic toc order which I received. Pretty much accusing us of lying even with proof of non delivery. Would give no stars is possible.
Bought a oxva xlim from eBay previously…
Bought a oxva xlim from eBay previously owned one which I lost loved lasted me a week without charging it I don’t smoke only when I go out ,so ordered one from vape universe worked fine for the first 2 weeks now it’s not holding its charge at all only lasts a few hours contacted seller totally ignored my messages don’t even think it’s a genuine product unfortunately I threw the box away so can’t check definitely don’t recommend clearly I now can see on there website and here they have bad reviews for this
Avoid, accused of lying over £8
Do not order from them via the website or thier Ebay page.
My item was never delivered but I was accused of lying. Royal mail showed the item as delivered but took no picture so the item was deemed as not delivered and my area has had several packages missing lately after speaking with neighbours , after making a complaint to royal mail was given a complaint number which I gave to vapeuniverse , royal mail said as I was not the sender I could not make a claim, I passed this information on to vapeuniverse and they flat out accused me of lying despite sending screen shots of my 13 minute call, log number and my previous orders over the past year. They have been completely unwilling to assist or even look into the matter they just accused me of lying with no investigation or anything. Do not order from them if something goes wrong you are on your own, luckily I've only lost around 8 pounds but that's cost them a repeat customer 🙂
cheap copies
Ordered Voopoo coils but received cheap copies which tasted terrible.
Wrong product
I was sent the wrong item and customer service never responded. I ended up having to resolve with my bank. Fast postage though
Fast and efficient service
Very good customer service I recommend…
Very good customer service I recommend this site brilliant vapes all different vapes and flavours
Always happy with my purchase fast…
Always happy with my purchase fast delivery great value for money and loads of flavours to choose i never buy in the shop no more got my son in law buying now as well so pleased
Don’t use this company!!
If I could give this company minus 5 I would do! Please do not use this company! Order £80 worth of bits from them and paid extra for a 2 day service, that was 2 weeks ago, I have emailed, called and only 1 message back to say they are out of stock and have emailed me with a link to a different product to chose from, guess what no email!! Shocking service! No contact!
Good choice of flavours
Good choice of flavours, competitive price and fast delivery.
Not delivered and ignoring me
I ordered a week and a half ago. It still hasn’t arrived. The company is ignoring my calls and emails.
Great fast delivery
Great fast delivery, good choice of flavours and great packaging will be buying from here again
Item never arrived
Item never arrived. Tried to communicate via all available means, all was ignored.
Can't fault this company
Can't fault this company fast delivery and great prices
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