There was a mix up with delivery address. Phone number provided was invalid. Emails went unanswered. When I finally got someone to answer, I was assured multiple times the issue was fixed. Never ch... Ver mais
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Veja o que dizem as avaliações
Vape Nation is Terrible. I ordered 17 vapes due to the discount. Six vapes did not work right out of the box. I tested them all. Two vapes leaked oil. I ordered 3 of one of the CZAR CX-15000 stopped w... Ver mais
I should have ordered from a different vendor, I’m waiting over a week for a $400 order. I found the same item on a different site for the same price. But wait for it 2 day free shipping! I will neve... Ver mais
A empresa respondeu
Didn't receive my vape with my FedEx package, just a bunch of random junk (e.g. sticker, silicone case, etc). The case was especially a slap in the face, since I don't even have a vape to put it on.... Ver mais
Detalhes da empresa
- Loja de vaporizadores
- também em
- Tabacaria
Informação fornecida por fontes externas variadas
VaporNation was founded in 2008 with a clear objective – providing our customers with the largest vaporizer selection paired with a seamless shopping experience. With that as our guiding mission statement, we strive to ensure our customers remain the top priority, with innovation and education at the heart of our approach. We provide the very best customer service by offering Live Chat assistance and helpful telephone support. This ensures that our customers have immediate access to our "Vapor Experts" who can answer questions and provide guidance for each vaporizer purchase.
Informações de contato
359 Van Ness Way, 90501, Torrance, Estados Unidos
- (888) 498-2767
- support@vapornation.com
- vapornation.com
1,2
Muito Ruim
4 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
charged card, no shipping, etc
charged card, but didn't ship product. can't find a phone number to call them. did a chat and requested cancellation and refund to my credit card. never will order from them again
14 de maio de 2019
Avaliação não solicitada
Resposta da VaporNation
Thank you very much for reaching out to us!
We are very sorry for any inconvenience that may have been caused on our end! We are seeing that all of your orders were shipped out on time and that you called in for a separate inquiry. We are not seeing a chat or request for refund in our communication with you. We want to make sure you that you have received everything that you've been promised, so we'll be reaching out to you by phone as soon as possible!
Thank you for taking the time to review us! We greatly appreciate your feedback!
Regards,
VaporNation Customer Service
Great ordering process
Great ordering process. Thanks again.
14 de maio de 2019
Avaliação não solicitada
Amazing service
13 de maio de 2019
Avaliação não solicitada
Good experience and came highly recommended
Good experience and came highly recommended by multiple reviews and blogs. Over all experience was easy and hassle free . The only thing i could recommend for better customer service would to be having more detailed tracking and information on shipping. I had a package priority overnight on Saturday and it looks as if I wont be receiving my package until Monday which is a expensive way of getting three day shipping. So be careful. I'm sure they will rectify the situation and take care of me. Thanks vapornation
12 de maio de 2019
Avaliação não solicitada
The shopping was easy and informative…
The shopping was easy and informative regarding the item I was looking to purchase.
11 de maio de 2019
Avaliação não solicitada
Vapornation has superior products…
Vapornation has superior products coupled with excellent customer service. The only pace I shop for all of my vape needs.
11 de maio de 2019
Avaliação não solicitada
Seems pretty good
Seems pretty good. First time ordering. But the whole ordering process was easy, and the prices were decent with free shipping.
10 de maio de 2019
Avaliação não solicitada
Web site super easy to use and fast.
Web site super easy to use and fast. They have what you want, so what are you waiting for?
9 de maio de 2019
Avaliação não solicitada
Great customer service
8 de maio de 2019
Avaliação não solicitada
One of the products I ordered did not…
One of the products I ordered did not work right out of the box. I am working on returning the item now, but the hassle of paying for a broken product is very frustrating.
7 de maio de 2019
Avaliação não solicitada
Resposta da VaporNation
Hello! Thank you for the feedback!
We sincerely apologize for any defect in product you might be experiencing! We pride ourselves on carrying the best quality products in the industry and want our customers to feel the same way after ordering with us. We'd love the opportunity to speak with you and make sure that you've had the best experience possible! We'll be reaching out to you as soon as possible.
Thank you for choosing VaporNation!
Regards,
VaporNation Costumer Service
too many emails.
5 de maio de 2019
Avaliação não solicitada
Resposta da VaporNation
Hello, we appreciate your feedback!
We are very sorry for any inconvenience we may have caused you! In your record we are not able to see email contact with us. If this is in relation to our newsletter we'd be happy to look into the amount of emails being sent. We'll be reaching out to you in order to discuss how we can help.
Have a great rest of your day and thank you for choosing VaporNation!
Regards,
VaporNation Customer Service
This roller is the cats pijamas
This roller is the cats pijamas. I would recommend that you buy this thing asap. Not going to lie, you need to brush it out often but the grind is perfect every time. Also vapour nation has lowest price anywhere online.
5 de maio de 2019
Avaliação não solicitada
No problems.
No problems. Although I wish it wasn’t sent FedEx ground; as USPS flat rate would most likely be cheaper and quicker. Other than that I would order from this company again without hesitation.
4 de maio de 2019
Avaliação não solicitada
quality products
quality products, I don't shop anywhere else. Customer service is the best. Simple, fast, and satisfied.
3 de maio de 2019
Avaliação não solicitada
So easy to navigate the site
So easy to navigate the site. Great prices and many shipping options. Thank you so much.
1 de maio de 2019
Avaliação não solicitada
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