Packing amazing i was able to get into it without having a melt down and broken nails. Content beautiful, will save for a cooler day!!! This is my first Varley experience, I’m so impressed.
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Veja o que dizem as avaliações
I knew I needed to get a comfortable set before heading back to Cape Town winter, and this one is perfect. The fabric quality is excellent, and the comfort exceeded expectations. It arrived the... Ver mais
Lovely products but the overall online pruchase experience is well below par. My original order didn't arrive and once reordered and then received I returned two items via their portal. Receipt of th... Ver mais
A empresa respondeu
Great service my tennis skirt was despatched and received without delay. I love the length and flattering style of the pleats. I sized up to ensure a comfy fit around the waist.
Detalhes da empresa
Escrito pela empresa
A contemporary fashion brand for the modern woman. Varley offers year-round collections, featuring knitwear, outerwear, and everyday staples, complemented by active pieces to create an elevated wardrobe for how you live and move.
Informações de contato
36 Carnaby Street, W1F 7DR, London, Reino Unido
- hello@varley.com
- varley.com
4,6
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I had tried this on in the Marylebone…
I had tried this on in the Marylebone shop, but you didn’t have the size and colour I wanted. I ordered it on line and it is perfect!
13 de maio de 2026
Easy to order
Easy to order, quick delivery, beautifully packaged and of course good quality clothing.
A very happy wife
12 de maio de 2026
I need more!
I knew I needed to get a comfortable set before heading back to Cape Town winter, and this one is perfect.
The fabric quality is excellent, and the comfort exceeded expectations. It arrived the very next day, as promised, and I couldn’t be happier.
My only regret is not ordering more before coming home. Please open in South Africa!
Thank you so much. I’ll be living in this set all winter.
8 de maio de 2026
The trousers were far too long
The trousers were far too long. Not 32 inches as stated, much longer. I'm 5 foot 9 and normally 32 inches is perfect.
7 de maio de 2026
Resposta da Varley
Hello,
We are sorry to hear that your trousers were longer than expected. We see that a return was processed to the card on file. A member of our team will reach out to you to gather some more information to investigate the item you received. Thank you again for bringing this to our attention.
Warm Regards,
Varley Customer Care
Wow 😳
Wow 🥺
I tried to enquire about sandals and wanted to check the width
Told the length of the shoe was 23cm and the a width was 23 cm 🙄
I asked a further 5 times explaining that could in no way be correct as if that was the case that would be a Square !
Kiki was adamant and started telling me i was being difficult !!!! Over and over again -i asked i explained i was ignored ! …then the width even went up to 23.5 cm - so the width was now bigger than the length !😳
So by now i was obviously exasperated i said i needed the width to be up to 10cm and gave shoe measurement examples but again Kiki said again the width was 23.5cm !
I asked 5 times to speak to a manager and finally a manager did reply saying guess what the width is 10 cm !!
Nothing more than thanks for helping us do better in future !!
So after weeks of this ridiculously incomprehensible person not even thinking … i have no sandals !
Im so glad to have been of service guys ffs.
So the reply alludes to their correction as if that did not come after weeks and weeks of mails and Me actually correcting them !! Nice try Varley. And unimpressive.
As said zero intelligence in customer service is not a good look ! Ans. Either is a smoke and mirrors game - shameful
15 de abril de 2026
Avaliação não solicitada
Resposta da Varley
Hello,
Thank you for bringing this to our attention. We’re very sorry for the frustration and confusion you experienced while trying to get a sizing question answered. You are right to expect clear and accurate information, and we understand how disappointing this interaction became.
After reviewing the conversation, our manager confirmed the correct sandal width measurement and apologized directly.
We appreciate you taking the time to share this feedback, as it has been addressed internally with our team to help prevent similar situations in the future. We’re genuinely sorry that this experience left you without the sandals you wanted, and we understand your disappointment. If you need any further assistance, we are happy to help.
Warm Regards,
Varley Customer Care
They were very accommodating to help me…
They were very accommodating to help me gain access to thee discount
8 de maio de 2026
Quick delivery and excellent quality
My order was delivered quickly and the quality is great. I needed to exchange one item for a different size and the process for this is really easy.
5 de maio de 2026
Great top
Very prompt delivery. Love the top! Super comfortable to wear and perfect fit!
5 de maio de 2026
Quick and beautifully packaged
Quick and beautifully packaged! I love the jumper, it's great quality and so soft and comfy.
5 de maio de 2026
Received the order promptly and items…
Received the order promptly and items are good quality
7 de maio de 2026
Wow is all I can say
Wow is all I can say. My first purchase and first order… excellent service and I absolutely love my first purchase so super soft and quality is fab. Now looking to see what to order next
5 de maio de 2026
Beautiful design using very soft…
Beautiful design using very soft fabrics. The clothing is made to a high level/standard. Hopefully the working conditions are good for the employees in China.
Varley always excels.
1 de maio de 2026
Poor refund process
Lovely products but the overall online pruchase experience is well below par. My original order didn't arrive and once reordered and then received I returned two items via their portal. Receipt of th items was acknowledged and I received and email to say it would take up to 14 days to assess the return and process a refund. I then received and email confirming a refund would go back onto my card within 5 days. This never happened and I spent over 4 weeks trying to obtain the refund. There is no contact number, all I got was an automated email stating that the refund has been processed.
I can't see how I can use this company again despite how much I like their clothes. I am writing this on behalf of my Wife if you're wondering why the review says Simon!!!
6 de maio de 2026
Avaliação não solicitada
Resposta da Varley
Hello,
We appreciate you sharing your experience with your purchase. We’re sorry for any inconvenience caused throughout this process. After reviewing your order, your return was linked to the replacement order. This seems to have led to the delay in the refund, as it was not connected to your original order placed with your card on file. We understand you spoke with our team, and they were able to resolve this issue. We appreciate your patience. If you need any further assistance, we are happy to help.
Warm Regards,
Varley Customer Care
So soft
I have ordered 3 leisure suits from Varley and they are exactly as described.....butter soft fabric. So comfortable and easy to wear and great for comfy travelling or lounging around the house.
So cosy and warm and a great choice of colours.
11 de março de 2026
£600 parcel left in open porch when not…
£600 parcel left in open porch when not home.
5 de maio de 2026
Resposta da Varley
Hello,
We appreciate you sharing your experience with our delivery partner. We’re sorry for any inconvenience caused throughout this process. We will share your feedback with our shipping carrier, so they can work to improve their delivery process to a secure location. A member of our team has reached out to you directly to confirm that the package was retrieved as expected. If you need any further assistance, we are happy to help.
Warm Regards,
Varley Customer Care
I can’t think of any other company that…
I can’t think of any other company that delivers so quickly and lovely packaging.
5 de maio de 2026
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