Amazing and friendly staff who make the process of ordering stoma support products easy. Very knowledgeable and helpful when discussing options. Nicola who owns the brand made me feel totally at ease... Ver mais
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Amazing and friendly staff who make the process of ordering stoma support products easy. Very knowledgeable and helpful when discussing options. Nicola who owns the brand made me feel totally at ease... Ver mais
A empresa respondeu
Fantastic company. Very helpful on the phone. The support belt is brilliant. Very soft material and easy to put on. Good design and stays put even when gardening. Will definitely be getting more. Tha... Ver mais
I love this site! Every product I have purchased has been great! I order my prescription products from here too and I always receive exactly what I have ordered and they are always top quality. So muc... Ver mais
VB are a caring and supportive company that will go the extra nine yards to satisfy their customers! Nic will personally see to it that each client is cared for, offering sound advice. In my own per... Ver mais
A empresa respondeu
Designed with dignity. Backed by experience. Vanilla Blush creates comfortable, supportive medical garments for people with a stomas, incontinence or abdominal wall and groin hernias. Founded by former Neuro Intensive Care Nurse and stoma patient, Nicola Dames. Our products combine clinical understanding with real-life experience. We are an NHS-approved supplier, operate across the UK and Europe, and are committed to providing expert, compassionate support to every customer.
Unit 43 Dalmarnock Road, G40 4LA, Glasgow, Reino Unido

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Nic, Simon and the team are amazing. For 11 yrs now I have had all my underwear, swim wear, support wear and Prescription items from Vaniila Blush the quality is fabulous the staff and service beyond what you can award. The fact that Ostomates are within the company makes such a difference to understanding what we all face and why we should never feel we can't good. Thanks everyone

Resposta da Vanilla Blush Medical Ltd

Resposta da Vanilla Blush Medical Ltd
Very helpful with any concerns or queries. Would highly recommend 👌

Resposta da Vanilla Blush Medical Ltd
My delivery was on time and my underwear fits perfectly, I feel so comfortable in them and I don’t have any others thank you so much vanilla blush 😊💖

Resposta da Vanilla Blush Medical Ltd
Great personal and customer focused service for products that are personal to the individual customer. Wish more companies could be so easy to deal with online.

Resposta da Vanilla Blush Medical Ltd
Great service item delivered on expected date no dramas, thank you

Resposta da Vanilla Blush Medical Ltd
Always pleasant to deal with nothing too much trouble friendly and polite

Resposta da Vanilla Blush Medical Ltd

Resposta da Vanilla Blush Medical Ltd

Resposta da Vanilla Blush Medical Ltd
Amazing customer service. Called to confirm details prior to orders. Very professional and made me feel at ease. Go above and beyond to help ☺️

Resposta da Vanilla Blush Medical Ltd
The in store service is exceptional. Tailored to your specific needs. Nicola has vast experience of the requirements of the clients. The online services are superb. I had difficulty at first but, a call to the office (and help was swiftly given) and I was able to use the online service easily. Choices are huge and, my garments arrived very quickly and discreetly.Excellent choice of products.Excellent value. Excellent service.

Resposta da Vanilla Blush Medical Ltd
I have loved Vanilla Blush for years and have many knickers of different types from the brand - fancy lacy ones in beautiful colours, regular cotton knickers for everyday use, and hernia panty girdles for when I go running or hiking. This time I was very dissapointed to find out that the design of the panty girdle has been changed. I already have two of them from a few years back and love them. But the ones I got now have a much higher waist, yet that is not reflected on the web page. On the web page the girdle looks like the ones I already have, but the ones I got are much higher. So much so that they roll down and do not stay in place and therefore are not nearly as comfortable as the ones I had and wanted more of. And there was no way to know as the pictures on the web page are of the old model. This is bad for two reasons: I got something different from what I ordered, and I can't get the great panties I actually liked any longer.

Resposta da Vanilla Blush Medical Ltd
Vanilla Blush are an excellent dependable company. I've purchased several items from them to support my stoma and have been very happy with the quality and longevity of their goods.

Resposta da Vanilla Blush Medical Ltd
Excellent guidance, loved the first hand experience which was much appreciated.

Resposta da Vanilla Blush Medical Ltd
Easy to order great products, great customer service

Resposta da Vanilla Blush Medical Ltd
Excellent service and follow up emails
Excellent products which also wash well

Resposta da Vanilla Blush Medical Ltd
Prompt service. Reminders when NHS products due each year. Don't wear anything else but Vanilla Blush underwear.

Resposta da Vanilla Blush Medical Ltd
products are first class and staff very helpful

Resposta da Vanilla Blush Medical Ltd
Nicola was lovely. She phoned me regarding being referred by nurse at hospital. She took the time to go over all the items that might meet my requirements. I didn’t feel rushed, and felt very supported by her, not only regarding support items for my stoma, but in general - my well being, any concerns or questions that I might have. My product arrived very quickly too. I would highly recommend this company. The items are just what’s needed and the customer service is excellent, to say the very least.

Resposta da Vanilla Blush Medical Ltd
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