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Vanilla Blush Medical Ltd Avaliações 665

O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Amazing and friendly staff who make the process of ordering stoma support products easy. Very knowledgeable and helpful when discussing options. Nicola who owns the brand made me feel totally at ease... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Fantastic company. Very helpful on the phone. The support belt is brilliant. Very soft material and easy to put on. Good design and stays put even when gardening. Will definitely be getting more. Tha... Ver mais

Avaliado com 5 de um total de 5 estrelas

I love this site! Every product I have purchased has been great! I order my prescription products from here too and I always receive exactly what I have ordered and they are always top quality. So muc... Ver mais

Avaliado com 4 de um total de 5 estrelas

VB are a caring and supportive company that will go the extra nine yards to satisfy their customers! Nic will personally see to it that each client is cared for, offering sound advice. In my own per... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fornecedor de Equipamentos médicos
  2. Fornecedor de Equipamentos para Deficientes
  3. Cirurgião Gastrointestinal
  4. Loja de Artigos Hospitalares
  5. Farmácia

Escrito pela empresa

Designed with dignity. Backed by experience. Vanilla Blush creates comfortable, supportive medical garments for people with a stomas, incontinence or abdominal wall and groin hernias. Founded by former Neuro Intensive Care Nurse and stoma patient, Nicola Dames. Our products combine clinical understanding with real-life experience. We are an NHS-approved supplier, operate across the UK and Europe, and are committed to providing expert, compassionate support to every customer.


Informações de contato

Promotion box for Vanilla Blush Medical Ltd

Free Fitting Service.

We offer a free consultation fitting service with one of our experts.

4,8

Excelente

O TrustScore é 5 de um total de 5

665 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

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Avaliado com 5 de um total de 5 estrelas

The garments fit beautifully

The garments fit beautifully. Customer service was extremely helpful when I talked with them on the phone.

25 de fevereiro de 2026
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Resposta da Vanilla Blush Medical Ltd

So lovely to read. Thank you very much. Team VB

Avaliado com 5 de um total de 5 estrelas

Support Clothing

Excellent staff and service. Everything went smoothly as before. Thanks

24 de fevereiro de 2026
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Resposta da Vanilla Blush Medical Ltd

Great to hear Phil. Team VB

Avaliado com 5 de um total de 5 estrelas

Top Job.

The Staff are so helpful, nothing to much trouble for them, Great service.

20 de janeiro de 2026
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Resposta da Vanilla Blush Medical Ltd

Thank you Clare. We really appreciate the review. Team VB

Avaliado com 5 de um total de 5 estrelas

Very quick response

Very quick response
Lovely purchase
Thank the staff

15 de fevereiro de 2026
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Resposta da Vanilla Blush Medical Ltd

Thank you Richard. Appreciate this lovely review. Team VB

Avaliado com 3 de um total de 5 estrelas

Not really the companies fault but the…

Not really the companies fault but the pants are not supportive enough for my wife. For stoma patients with no real need for firmer support I'm sure they are fine.

14 de fevereiro de 2026
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Resposta da Vanilla Blush Medical Ltd

Hi Graham. Thanks for the review. I’ve taken the liberty to look at the order placed. I can see the item you ordered for your wife was not a support item but an everyday brief with internal pocket for her stoma bag. I am highly confident following a consultation with one of our garment experts we will achieve the aim required. If you would like us to offer a free consultation we will in turn send one support item as a gesture of goodwill. Team VB.

Avaliado com 5 de um total de 5 estrelas

Exceptional service.

Exceptional service.

Helpful, friendly and informative staff.

Quality support products that have literally made life so much more comfortable.

18 de fevereiro de 2026
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Resposta da Vanilla Blush Medical Ltd

Lovely comments, Ross. Thank you very much. Team VB

Avaliado com 5 de um total de 5 estrelas

Excellent products

Prompt service and delivery. Excellent products

3 de fevereiro de 2026
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Resposta da Vanilla Blush Medical Ltd

Thank you for the 5 Star, Sue. Team VB

Avaliado com 5 de um total de 5 estrelas

Hernia vest experience

I have had the hernia vest up to now and they are great but in my opinion a wider strap would be better if your a larger lady like me

17 de fevereiro de 2026
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Resposta da Vanilla Blush Medical Ltd

So kind, thank you so much. Team VB

Avaliado com 5 de um total de 5 estrelas

Lady I talked to told me about the…

Lady I talked to told me about the product and how best to use it. She was very professional and informative.
Can not remember the date.

16 de fevereiro de 2026
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Resposta da Vanilla Blush Medical Ltd

Thank you for the lovely review. Team VB

Avaliado com 5 de um total de 5 estrelas

Nic the founder of VB is so caring

Nic the founder of VB is so caring, helpful and knowledgeable and she has personal experience of hernia and stoma. Nic helped me through the process of receiving my two ladies hernia support vests and hernia support belt via the NHS prescription. She drafted a digital letter for my GP, which I emailed to my GP for approval, which was sent direct to my local chemist. Also I purchased myself ladies panties and more ladies vests and I had a very good discount.

All the garments I've received are excellent quality and the ladies support vests fit well for my petite height. They are very comfortable to wear, keep their shape and tightness and easy to wash.

I would highly recommend Vanilla Blush for their excellent professional, friendly service and products.

5 de janeiro de 2026
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Resposta da Vanilla Blush Medical Ltd

Corina, you are so kind. Thank you for taking the time to go through our products and service. We really appreciate it. Team VB

Avaliado com 5 de um total de 5 estrelas

Very helpful

Best experience and without there support garment I wouldn’t have normal life with my ileostomy!!!

30 de janeiro de 2026
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Resposta da Vanilla Blush Medical Ltd

Thank you for the 5 Star. Team VB

Avaliado com 1 de um total de 5 estrelas

I never received my initial order even…

I never received my initial order even though I have emailed about this on 2 occasions.
No response to my emails. No delivery of order!!

10 de dezembro de 2025
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Resposta da Vanilla Blush Medical Ltd

Hi Fay, I am sorry to hear this. I have seen you were cc’d into emails about how you must order your stoma garments. Unfortunately that part is completely out of our control as you are under a continence service in Bristol. I’m sorry if you never saw this email, but they have been sent. We are closed now until tomorrow but didn’t want to leave you without a some acknowledgment. I understand this is frustrating, it’s frustrating for us to get a 1star, for something not in our control. I’m confident we can turn that 1 star into 5 once you know the process for you in your area. Team VB

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