Vecta Healthcare Avaliações 

21
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Really good experience from start to finish. Good communication. Easy to explain needs and they were quick to respond. Excellent transfer with kind and compassionate staff who reacted quickly a... Ver mais

Avaliado com 5 de um total de 5 estrelas

Ben and Courtney were kind, friendly, professional and personable. Father was transported from south of England to a Nursing home in South Wales. Our Mother accompanied in the ambulance and were ve... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This is a fantastic service. We travelled 10 hours from London to Edinburgh and the paramedics were fantastic the entire time. They put my father in law, who has dementia, at ease and treated him wit... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

At an extremely stressful time for our family Vecta arranged a private ambulance for my bed bound father with very little notice. The communication was excellent, costs clear and value for a very skil... Ver mais

A empresa respondeu

Detalhes da empresa

Escrito pela empresa

Vecta Healthcare provides a comprehensive, reliable and customer focussed private ambulance booking service for families and organisations looking to book a private ambulance anywhere in the UK. Vecta also provide a nationwide booking service for medical event cover across the UK. Our service connects patients, families, care providers and event organisers with appropriately equipped vehicles and qualified medical teams, ensuring the right level of care for every situation. Operating through our established platform at www.vectahealthcare.co.uk, Vecta Healthcare simplifies the process of high dependency and non‑emergency ambulance transport, patient transfers and on‑site medical cover for events of all sizes. We focus on speed, transparency and reassurance, making booking straightforward at times when clarity and confidence matter most. Vecta Healthcare works with experienced clinicians and trusted providers to deliver safe, compliant and responsive medical transport and event services, with clear communication and support from enquiry through to journey completion.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

21 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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4,6

Todas as avaliações

(21)

21 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Kind and caring crew

Really good experience from start to finish.
Good communication.
Easy to explain needs and they were quick to respond.
Excellent transfer with kind and compassionate staff who reacted quickly and appropriately to an unexpected incident.
They transported my 95 year old dad with dignity and care and I am very thankful for the crew we had.
I cannot recommend highly enough.

1 de outubro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Can't fault this friendly

Can't fault this friendly, efficient and compassionate service

13 de outubro de 2026
Avaliação não solicitada
logotipo da Vecta Healthcare

Resposta da Vecta Healthcare

Thank you for your comments Stephen for our patient transport booking service.

Avaliado com 5 de um total de 5 estrelas

This is a fantastic service

This is a fantastic service. We travelled 10 hours from London to Edinburgh and the paramedics were fantastic the entire time. They put my father in law, who has dementia, at ease and treated him with dignity and respect. They made regular stops to accommodate his needs and could not have been more helpful or good natured.

29 de setembro de 2026
Avaliação não solicitada
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Resposta da Vecta Healthcare

Thank you for your review of our ambulance booking service Donna.

Avaliado com 5 de um total de 5 estrelas

Ben and Courtney were kind, friendly

Ben and Courtney were kind, friendly, professional and personable.
Father was transported from south of England to a Nursing home in South Wales. Our Mother accompanied in the ambulance and were ver well taken care of, Mother was quite anxious about the journey but was relaxed and enjoyed the trip.
They were on time and prepared to wait whilst carers finished their visit with our Farther. The transport was very clean, tidy and comfortable.
Booking and query was simple and easy to do.

8 de setembro de 2026
Avaliação não solicitada
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Resposta da Vecta Healthcare

Hi Jay. Thank you your review and for using our ambulance booking service.

Avaliado com 5 de um total de 5 estrelas

Very professional

I was tasked with finding a reliable private ambulance to transport my sister in law who was awaiting discharge from a hospital some 150 miles from home.
She had been let down by hospital transport and was desperate to return home.
Vecta Healthcare responded with incredible efficiency in order to effect the transfer within hours.
The communication was extremely professional and at all times reassuring.
Would definitely recommend this company.

4 de setembro de 2026
Avaliação não solicitada
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Resposta da Vecta Healthcare

Thank you for your wonderful review for our ambulance booking service. It was a challenge on the day with a positive outcome. It was a delight helping you and your sister.

Avaliado com 5 de um total de 5 estrelas

Needed help with an ambulance service…

Needed help with an ambulance service for my father.they responded very quick. Kept to my time frame.very truthful and trustworthy. Very well mannered with the way they communicated.

4 de setembro de 2026
Avaliação não solicitada
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Resposta da Vecta Healthcare

Thank you for your review Moaza. Best wishes to you and your family.

Avaliado com 5 de um total de 5 estrelas

Wonderful caring service

Wonderful caring service. We did a long journey-4 and a half hours and the service from booking to delivery home was first class. Super communication and lovely drivers .

30 de agosto de 2026
Avaliação não solicitada
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Resposta da Vecta Healthcare

Thank you Dawn for your review and kind words regarding our ambulance booking service.

Avaliado com 5 de um total de 5 estrelas

At an extremely stressful time for our…

At an extremely stressful time for our family Vecta arranged a private ambulance for my bed bound father with very little notice. The communication was excellent, costs clear and value for a very skilled job the crew did with the steps and narrow door ways. More than this though- every member of the team- by phone, for payment, the crew- showed so much compassion for us all. Can’t recommend enough.

5 de agosto de 2026
Avaliação não solicitada
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Resposta da Vecta Healthcare

Thank you for your amazing review of our ambulance booking service Lucy. Best wishes to you and your family.

Avaliado com 5 de um total de 5 estrelas

A highly professional service

I needed to organise a transfer for my sister from a care home in Cambridgeshire to Wales. My sister is blind, limited mobility and frail. I couldn’t travel with her. I was extremely anxious and had great difficulty finding a service that could accommodate all her needs. I had spent several days but with no luck. I called Vecta on the third day and from the outset I felt confident and a huge sense of relief that they would not only be able to fulfill what was needed but would do it professionally and efficiently. For me I knew my sister would be safe. The communication and reassurance was brilliant. A huge thank you.

28 de julho de 2026
Avaliação não solicitada
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Resposta da Vecta Healthcare

Thank you Gill. It was a pleasure being able to help you and your family with the transfer. We really felt as if you had been through it a bit by the time we spoke and we are delighted that our ambulance booking service made such a difference.

Avaliado com 5 de um total de 5 estrelas

The staff were so kind to my dad and…

The staff were so kind to my dad and made the whole process far easier than we had expected. Dad is now really comfortable in his new room. Thanks so much!!!

23 de julho de 2026
Avaliação não solicitada
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Resposta da Vecta Healthcare

Thank you for your review Claire

Avaliado com 5 de um total de 5 estrelas

Excellent service

From initial enquiry at short notice to providing the service within a few hours the whole experience was dealt with professionally efficiently and with care.
The gentlemen organising the operation that being I required a quick discharge from hospital to home were excellent through to the two young paramedics who came to collect me were also professional and caring
and efficient - excellent team work

23 de julho de 2026
Avaliação não solicitada
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Resposta da Vecta Healthcare

Hi Helen. Thank you for your amazing review. We were so pleased to be able to help you at short notice with your patient transport request.

Avaliado com 5 de um total de 5 estrelas

Needed a last minute ambulance to move…

Needed a last minute ambulance to move my eldery mum from one house to another, she can not walk and neededlots of man power and equipment, the service was spot on and effortless, we was kept update on every stage of the journey.

16 de julho de 2026
Avaliação não solicitada
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Resposta da Vecta Healthcare

Thank you for your review Russell. We are glad we were able to help with your ambulance booking.

Avaliado com 5 de um total de 5 estrelas

Private Ambulance Transfer at zero notice on a Sunday

I needed to book a private ambulance transfer at zero notice on a Sunday for noon that day.
Vecta worked with local providers to find an ambulance and the arrangements were made very quickly.
They turned up exactly when they said they would, came up to the ward and got us home no problem.
Other providers were unable to help at such short notice.

5 de julho de 2026
Avaliação não solicitada
logotipo da Vecta Healthcare

Resposta da Vecta Healthcare

Thank you Andrew. We are delighted that our ambulance booking service could help at such short notice.

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Excellent customer service. Ian went above and beyond on getting the ambulances for my mom's appointment at the hospital.
They confirmed it quickly even though it was ordered the day before. This was the second time I used their service, super professional team, on time, and Ian's communication was excellent. Recommend!

23 de junho de 2026
Avaliação não solicitada
logotipo da Vecta Healthcare

Resposta da Vecta Healthcare

Hi Ximena. It's been a pleasure helping plan your ambulance transfer journeys.

Avaliado com 5 de um total de 5 estrelas

A Personal Service

Most people in need of a private ambulance are in a stressful situation themselves or are acting on behalf of someone who is. I contacted Vecta Healthcare when my father was seriously ill and needed transport. Ian went beyond what could be expected to help us out and I am happy to recommend Vecta to anyone else in a similar situation.

4 de junho de 2026
Avaliação não solicitada
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Resposta da Vecta Healthcare

Thank you for taking the time to leave your kind words and feedback of our ambulance booking service. Wishing you and your family all the best.

Avaliado com 5 de um total de 5 estrelas

Clear, quick, excellent communication

We used Vecta Healthcare to bring my 93 year old father in law from Scotland to Stockport.
Right from the start Ian was very responsive. He answered questions and was clear and very helpful.
When we were let down the day before the move he quickly found another company and crew. The crew were really good. They really took care of him.
10/10 to all 3 of them.

5 de junho de 2026
Avaliação não solicitada
logotipo da Vecta Healthcare

Resposta da Vecta Healthcare

Thank you for leaving Vecta Healthcare a review. We are so pleased that our private ambulance booking service was able to take the strain at a time when you were all coping with important family plans. All the best to you and your family.

Avaliado com 5 de um total de 5 estrelas

Reliable, professional and friendly service

My husband had an important appointment at the National Hospital for Neurology and Neurosurgery and needed to travel from his rehabilitation centre in Northamptonshire to London. The usual patient transport could not guarantee arrival on time for his appointment, so I approached Vecta Healthcare. They responded straight away arranged everything in a professional, friendly and client-focused way.
My husband’s travel to London and his return journey both went smoothly. Due to unforeseen circumstances his hospital discharge date and time have changed but Vecta Healthcare staff were great in managing this change, communicating and reassuring me when I was in a bit of a panic. The ambulance crews were fantastic. We made to the hospital on time and safely and timely back to my husband’s rehabilitation centre.
Great service, well worth it. We would definitely use again and highly recommend.

22 de maio de 2026
Avaliação não solicitada
logotipo da Vecta Healthcare

Resposta da Vecta Healthcare

Hi Lilu. Thank you. Your review really captures the value that we strive to achieve through our private patient transport booking service every day. Best wishes to you and your husband.

Avaliado com 5 de um total de 5 estrelas

I needed immediate private ambulance…

I needed immediate private ambulance service to take my frail mum who is bedridden and had been discharged from A&E back home. Vecta Healthcare were very helpful and arranged a very fast ambulance discharge service to her home.

27 de maio de 2026
Avaliação não solicitada
logotipo da Vecta Healthcare

Resposta da Vecta Healthcare

Thank you for your review AC.

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. Accommodated next day request. Arrived on time. Friendly and kind crew who made the journey to and from the care home to an imaging centre really easy for my elderly father. Would recommend.

29 de abril de 2026
Avaliação não solicitada
logotipo da Vecta Healthcare

Resposta da Vecta Healthcare

Thank you Happy Mum. I'm glad our private patient ambulance booking service was able to help you at such short notice.

Avaliado com 5 de um total de 5 estrelas

Private ambulance transfer

I needed a private ambulance to transfer my 91 year old frail mother from a residential home to a more specialised nursing home. With less than 48 to arrange the transfer I contacted Vector Healthcare. The whole process was so simple-from the initial online request that was followed up within minutes by a telephone call. Within an hour I had a (competitive) quote and confirmed the transfer within a couple of hours. Highly recommended.

22 de abril de 2026
Avaliação não solicitada
logotipo da Vecta Healthcare

Resposta da Vecta Healthcare

Thank you for your review Lilian. Your words really capture the value we are providing to families when they need to book a private ambulance.

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