Vela Survey Avaliações 

Very thorough report, with helpful points flagged. Joe was also very helpful in a follow-up call - giving me as much time as I needed to ask questions and clarify points. Joe also followed up on another couple of points via email.

Helpful and very supportive in otherwise stressful flat buying process(!).

Fantastic service from start to finish. We had a homebuyers survey done which was thorough and identified issues that potentially saved us thousands of pounds. Adam and our surveyor Alex were very helpful. Alex talked us through the report, and even followed up on some particular areas. We can highly recommend.

A very quick turnaround and in depth survey gave us the confidence we needed to proceed with our purchase. Would recommend.

Smart Home Surveys were really amazing. The survey was thorough, helpful and very insightful and the extras of the colored photos and 3D virtual tour were fantastic. The main differentiator was their outstanding customer service. Not only were they very responsive and timely, but I felt like I had a trusted advisor to ask questions. As a first time home buyer, this was key for me and why I would recommend Smart Home Surveys to friends and family. Hopefully I won't need to be buying another home any time soon, but if I do, I will be using Smart Home Surveys as my surveyors.

Super professional and timely, very quick to arrange and execute the survey, not only that but they helped out with many questions after the survey was completed which proved invaluable when putting in an offer on a property!

Joe and Adam are amazing. Slick, professional and personable right through the entire survey process. Detailed and comprehensive, the report was exceptional.

Excellent service. Alex conducted a quality survey report and was a great support throughout, giving insights and explaining areas of concern. The survey was concise and easy to understand. I opted for photos to be included within the report and I’m glad I did because they demonstrated areas that need attention and I found this to be very useful. Prompt and professional, I fully recommend Smart Home Surveys.

really comprehensive report, very responsive and very helpful, thank you

Explained the process fully, easy to use platform, arranged the survey quickly and was at hand for any questions. Excellent service. Highly recommend

Efficient, helpful and thorough. Adam booked the survey in promptly and kept us informed. Tom prepared a very clear, informative and thorough report and answered our few follow-up questions very quickly and helpfully. Would definitely use them again.

Very thorough survey by Alex and ongoing support afterwards. Always prompt and helpful responses. Highly recommended

Great service by Joe! Report was very thorough, and aftwerwards really took the time to talk me through the survey. Amazing service!

Professional service. The company did a comprehensive survey and provided a clear report. Saved me from buying a poorly built property. No complaints.

Worked with Alex and coordinated with Adam, both amazing people and super easy/fast to communicate with.

This was my first time getting a survey done, and Alex was so patient in explaining the different elements and their priority. He was also very helpful in going above and beyond for giving insights. Thanks again!

Very happy with the service we received. Clear report. Surveyor was very friendly and happy to help us with follow up questions; we sent an email with a lot of questions and he took the time to go through them one by one, and he was also prompt to help even when we asked him something more than a month after the survey was done. I think the report came back 1 or 2 days later than I expected but this did not bother us too much. Thanks Alex & team!

Smart Home Surveys was great. I am satisfied with the service and the quality of the report. Kirstin, the surveyor, went into great detail. Also, Smart Home Surveys helped me find a trusted engineer to do a more in-depth check on a structural problem.

The quality of report was professional in nature. I was satisfied with the detail provided in the report on any urgent and outstanding issues to be addressed. Unfortunately, mistakes were found in the report however the team at Smart Home Surveys were happy to help remediate these errors. I would suggest, with any surveyor assessment, that the report be read very carefully in order to spot any potential issues before purchase.

Smart Home Surveys was great in every sense. They were quick to reply to my emails from day 1, they have a nice portal that tells you the progress of the application, they gave me a good date for the survey to take place, were on time, the seller had no issues with them and then 3 days later I have the detailed Level 2 survey report ready in my hand. Very seamless.

Later on also had a call with Alex to go over some questions I had in the report and he was very patient and helpful in explaining them to me. 5/5

Professional , polite and prompt! Very happy with the entire service from Adam and Alex - thanks guys, very much appreciated.

Excellent service, great report and very helpful overall