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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

It’s the tutors they use! Take my French tutor Nicolas Jean. I have been having French conversation classes with him for a number of years now. He has a really good sense of humour, corrects my error... Ver mais

Avaliado com 5 de um total de 5 estrelas

I learned about Verbal Planet through two of my friends who wanted to learn Arabic. It is an excellent program, easy to access, practical, and helpful. I thoroughly enjoy my classes with my Italian te... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Good : - easy booking - easy payment - email recap new bookings - email 24h hours prior to each lesson, as reminder VERY DISSATISFYING : - No REFUND any more of cancelled lessons, even far... Ver mais

Avaliado com 5 de um total de 5 estrelas

My teacher is kind and personable. She is always there on time. She is encouraging and although we use a workbook, she goes off script to help me understand things I struggle with and she helps me p... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Curso de idiomas
  2. Escola de Chinês
  3. Curso de Inglês
  4. Escola de Francês
  5. Escola de Alemão
  6. Escola de idiomas

Informação fornecida por fontes externas variadas

Learn to speak a foreign language; online language courses and language training. Live one to one lessons and classes with a personal language tutor on Skype. Learn French, Spanish, Italian, German, Chinese and more with Verbalplanet.com. Take a free trial lesson today!


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

679 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 2 de um total de 5 estrelas

Worse than the competition

I worked on this platform for a couple of years, and while it's not inherently bad, it falls short in comparison to similar platforms. Here are some issues that the owners should address:

1.Lack of Synchronization with Google and Mac Calendar:
Most teachers operate on various platforms, and on Verbal Planet, there's a significant drawback – the absence of synchronization with Google and Mac calendars. This forces teachers to manually update their availability regularly, which becomes a tedious chore.

2.Exclusive Use of PayPal for Payments:
Another notable concern is the exclusive reliance on PayPal for payments, which incurs a substantial commission. The platform should explore alternative payment methods to provide more flexibility and reduce the financial burden on teachers.

3.Limited Student Base:
A critical issue is the scarcity of students on Verbal Planet. The platform appears to do little in terms of self-promotion, resulting in fewer students compared to other platforms. Personally, on other platforms I found the same number of students in one month as I found on Verbal Planet in a year.

4.Lack of Transparency Regarding Commissions:
The site's lack of transparency regarding commission rates is problematic. Teachers are unclear whether it's a fixed amount or a percentage. As a user, I still don't know the exact commission structure, but it's evident that students are paying nearly 50% of the lesson price in commissions. Clear communication about these details is crucial for building trust.

To the owners of Verbal Planet: It's 2023, and the appearance and functionality of your site are outdated. It's time to modernize and address these issues to enhance the overall user experience.

15 de dezembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A great platform for learning a language

If you are interested in learning a new language with a native speaker, Verbal Planet is a great choice. I find the platform easy to use, for vetting and selecting a language teacher, scheduling sessions and managing payments. Working with a native speaker is much more productive than using apps. The average cost for instruction is very reasonable.

7 de novembro de 2023
Avaliado com 3 de um total de 5 estrelas

Very good portal!

The Tutor are excellent, Verbalplanet keeps increasing their fees every few months, which I think it is unfair. They should have a minimum fixed fee for the booking and then the Tutor's fee should be paid directly to the Tutor.

22 de setembro de 2023
Avaliado com 5 de um total de 5 estrelas

This is a great site

This is a great site for booking language lessons. I've been using it for several years. You can choose the profile of your teacher based on location & availability. It's easy to use and flexible to make changes.

7 de setembro de 2023
Avaliado com 5 de um total de 5 estrelas

What made my experience great!…

What made my experience great is my fantastic tutor, Jerome Deparou.

Every lesson is interesting, relevant and fun, plus I always learn lots from Jerome.

Thanks, Verbal.Planet!
Lise Allin, Belleville, Canada

1 de julho de 2023
logotipo da Verbalplanet

Resposta de Verbalplanet

Thank you for your feedback. It's great to hear that you are happy with our service and your language teacher.

Kind regards

The Verbalplanet Team.

Avaliado com 2 de um total de 5 estrelas

Misuse of Verbalplanet by tutor

Had a bad experience with a specific tutor, increasing the price by a factor of three after I indicating that I want to continue and book several lectures in advance. The price increase was not visible at first and I was charged more than 70 EUR/45 minutes. Canceling the booked lectures is not possible on the platform. After submitting a complaint VerbalPlanet reimbursed me and was helpful. The price increase was then also indicated on the tutor's page. Since there are several tutors indicating similar prices / 45 minute lecture the method might be applied by other tutors as well. So better not book several lectures in advance in order to avoid simiar experiences.

28 de junho de 2023
Avaliação não solicitada
logotipo da Verbalplanet

Resposta de Verbalplanet

Thank you for your feedback.

Our support team has contacted you directly on this issue to ensure that the problem is resolved. If you have any other concerns please do not hesitate to get in touch.

Kind regards

The Verbalplanet Team.

Avaliado com 5 de um total de 5 estrelas

Patricia was a delight!

3 de junho de 2023
logotipo da Verbalplanet

Resposta de Verbalplanet

Hi and thank you for your feedback.

It's great to hear that you are enjoying your classes and have found your online language tutor with us.

Kind regards

The Verbalplanet Team.

Avaliado com 5 de um total de 5 estrelas

Teacher was excellent

9 de maio de 2023
logotipo da Verbalplanet

Resposta de Verbalplanet

Thank you for your feedback. It's great to hear that you are happy with our service and your language teacher.

Kind regards

The Verbalplanet Team.

Avaliado com 4 de um total de 5 estrelas

No refundable trials

I like the fact that you can see the description and background of each tutor, so you can find one that might suit you. Also, it's very convenient to see all available timeslots of tutors and if you are shy to say goodbye you can just stop scheduling classes :)

What upset me is the refund policy, each student has only 1 trial and in case for any reason the trial didn't happen, they will not return it to you. Like, in my case, the teacher didn't show up for a lesson, but I wasn't able to use trials anymore to schedule a lesson with some other teachers :/

2 de maio de 2023

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