Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

It’s the tutors they use! Take my French tutor Nicolas Jean. I have been having French conversation classes with him for a number of years now. He has a really good sense of humour, corrects my error... Ver mais

Avaliado com 5 de um total de 5 estrelas

I learned about Verbal Planet through two of my friends who wanted to learn Arabic. It is an excellent program, easy to access, practical, and helpful. I thoroughly enjoy my classes with my Italian te... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Good : - easy booking - easy payment - email recap new bookings - email 24h hours prior to each lesson, as reminder VERY DISSATISFYING : - No REFUND any more of cancelled lessons, even far... Ver mais

Avaliado com 5 de um total de 5 estrelas

My teacher is kind and personable. She is always there on time. She is encouraging and although we use a workbook, she goes off script to help me understand things I struggle with and she helps me p... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Curso de idiomas
  2. Escola de Chinês
  3. Curso de Inglês
  4. Escola de Francês
  5. Escola de Alemão
  6. Escola de idiomas

Informação fornecida por fontes externas variadas

Learn to speak a foreign language; online language courses and language training. Live one to one lessons and classes with a personal language tutor on Skype. Learn French, Spanish, Italian, German, Chinese and more with Verbalplanet.com. Take a free trial lesson today!


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

679 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Native speakers!

It’s so important to practice with a native speaker. Verbal Planet is an easy and affordable way to be matched with a tutor. Shout out to Aurélie Simon-Chautemps, whose lessons are terrific and whose humor I can’t do without.

30 de junho de 2022
logotipo da Verbalplanet

Resposta de Verbalplanet

Hi and thank you for your feedback.

It's great to hear that you are enjoying your classes and have found your online language tutor with us.

Kind regards

The Verbalplanet Team.

Avaliado com 5 de um total de 5 estrelas

I’ve been a member with verbalplanet…

I’ve been a member with verbalplanet for over a year now. I’m exceptionally happy with my French tutor and constantly see my progress. The platform is very easy to navigate, with plenty of reminders and support available. I’ve never had any issues with them and HIGHLY recommend the French tutor Jean-Pierre!

29 de junho de 2022
logotipo da Verbalplanet

Resposta de Verbalplanet

Thank you for your feedback. It's great to hear that you are happy with our service and your language teacher.

Kind regards

The Verbalplanet Team.

Avaliado com 1 de um total de 5 estrelas

I’ve been waiting for 30 euros for 3 months

I’ve been teaching on this website for a while. They pay teachers through paypal but paypal isn’t available in my country. Before they used to send the money via western union and there was no problem. Since the time they stopped using western union i’ve always had problem to receive my money. Now i requested my money which was only 30 euros they didn’t send it for almost 3 months. They said they sent it with Wise but i use it for some years and never had a single problem. I will take -hopefully- my money and close my account there. That’s the respect they give to their teachers.

27 de junho de 2022
Avaliação não solicitada
logotipo da Verbalplanet

Resposta de Verbalplanet

Thank you for your feedback.

Our support team has reached out to you on several occassions regarding this issue to explain that you will need to contact Wise directly as the payment was completed successfully from our side.

Payment was issued to you and transferred to your nominated bank account using the details you provided to us. Our support team has also provided you with a copy of the transfer confirming the transfer and the associated reference number.

As the transfer has completed you will need to contact Wise directly on this issue as the problem is not under our control. Please contact Wise using the transaction reference number which we have provided to you.

Kind regards

The Verbalplanet Team.

Avaliado com 5 de um total de 5 estrelas

I took a chance and I’m glad I did.

After 9 months with another company that was disappointing, I found Verbal Planet and took a chance with a free lesson. I am so glad I did. Excellent professional service with no hassle. Quick and efficient when rescheduling meeting times if needed. Just enough gentle reminders to aid the clients. And professor choices are impressive!

6 de junho de 2022
logotipo da Verbalplanet

Resposta de Verbalplanet

Thank you for your feedback. It's great to hear that you are happy with our service and your language teacher.

Kind regards

The Verbalplanet Team.

Avaliado com 5 de um total de 5 estrelas

Excellent Platform

Excellent Platform. Very Happy!

4 de maio de 2022
logotipo da Verbalplanet

Resposta de Verbalplanet

Hi and thank you for your feedback.

It's great to hear that you are enjoying your classes and have found your online language tutor with us.

Kind regards

The Verbalplanet Team.

Avaliado com 5 de um total de 5 estrelas

Works for me!

Intuitive, broad in offer, great quality of teachers

28 de abril de 2022
logotipo da Verbalplanet

Resposta de Verbalplanet

Thank you for your feedback. It's great to hear that you are happy with our service and your language teacher.

Kind regards

The Verbalplanet Team.

Avaliado com 5 de um total de 5 estrelas

Very good training to improve English…

Very good training to improve English language in few times!

28 de abril de 2022
logotipo da Verbalplanet

Resposta de Verbalplanet

Hi and thank you for your feedback.

It's great to hear that you are enjoying your classes and have found your online language tutor with us.

Kind regards

The Verbalplanet Team.

Avaliado com 5 de um total de 5 estrelas

Excellent in all ways

Excellent. The combination of excellent teacher and the online tools they use that help grammar and vocabulary has truly amazed me.

24 de abril de 2022
logotipo da Verbalplanet

Resposta de Verbalplanet

Hi and thank you for your feedback.

It's great to hear that you are enjoying your classes and have found your online language tutor with us.

Kind regards

The Verbalplanet Team.

Avaliado com 5 de um total de 5 estrelas

User-friendly platform, always find what I'm looking for

I have been using VerbalPlanet for many years now. I find it to be a user-friendly service that takes into account not only the tutor preferences but also your time zone. The rescheduling and cancellation policies are clear and just. I always recommend the service to everyone looking to improve their knowledge of foreign languages.

22 de abril de 2022
logotipo da Verbalplanet

Resposta de Verbalplanet

Thank you for your feedback. It's great to hear that you are happy with our service and your language teacher.

Kind regards

The Verbalplanet Team.

Avaliado com 4 de um total de 5 estrelas

Problems with payments

I recently had some trouble with payments on verbalplanet. Thanks to the kind and helpful staff, I was able to sort things out.

20 de abril de 2022
Avaliação não solicitada
logotipo da Verbalplanet

Resposta de Verbalplanet

Hi James and thank you for your feedback

From your comments it looks like something has clearly gone wrong so please be assured that we will look into this immediately and resolve the situation for you.

Kind regards

The Verbalplanet Team.

Avaliado com 5 de um total de 5 estrelas

Smooth experience so far

Smooth experience so far. I had good luck with teachers. Can't speak to how the company would handle negative experiences or conflict. Will continue using.

10 de abril de 2022
logotipo da Verbalplanet

Resposta de Verbalplanet

Hi and thank you for your feedback.

We're glad to hear that you are enjoying learning a new language online with us.

If there is anything you feel we can improve on, please do get in touch

Kind regards

The Verbalplanet Team.

Avaliado com 2 de um total de 5 estrelas

Payment takes too long

Overall the company is not terrible if you are a teacher and if you have an issue with a student not paying (when they pay directly to you) they take care of the situation and you will usually get the situation solved.
My main issue is when students pay through the website (majority of them do) because the payment takes forever to arrive. I feel like it's getting worst besides getting better. I had to wait three weeks to get the payment of only two lessons which was about 35$. Imagine you use this a primary income, you would have to stop eating and everything for two or three weeks until you get paid. You should definitely use it as a additional extra income and don't count on that money.
I have requested about 4 payments of different lessons and none of them arrive. I just got one after waiting for almost three weeks. This situation is a little frustrating as you have already taught the lesson and even the same student books more lesson and while you are on your fourth lesson with them, you haven't even received the payment of the first lesson.
I would understand this if you had a fixed payment every month as you do when you teach at a school, but we are talking about one to one lesson. Most of the websites pay you instantly or put everything on hold for one week; more than that seems outrageous. You don't cook a big dinner for an event and get paid three weeks after.

I think they need to fix that issue and even hire more people or figure out something regarding the payment situation. COVID can't be an excuse forever to delay things.

Other than that big issue, it is a good company.

5 de abril de 2022
Avaliação não solicitada
logotipo da Verbalplanet

Resposta de Verbalplanet

Hello Gabriela and thank you for your review. We're sorry to hear you are not happy with the payment processing system but want to ensure that there is no misunderstanding regarding how the system works.

Our terms and conditions are that following a request for payment by a tutor of their credit balance, payment will be issued to them within 30 working days. Normally payments are processed well within this time and completed within approximately 7 working days. Please be aware that this time frame only begins after the payment has been requested by a tutor and not after a lesson has been completed.

Students are given a period of 24 hours grace to report any problems with a class but following this cooling off period you are free to request payment at any time.

We hope this helps and please do get in touch through your account if you have any questions.

Kind regards

The Verbalplanet Team.

Avaliado com 5 de um total de 5 estrelas

The website is very easy to use

The website is very easy to use. Good way to learn new language

31 de março de 2022
Avaliação não solicitada
logotipo da Verbalplanet

Resposta de Verbalplanet

Hi and thank you for your feedback.

It's great to hear that you are enjoying your classes and have found your online language tutor with us.

Kind regards

The Verbalplanet Team.

Avaliado com 5 de um total de 5 estrelas

Ottimo insegnante in grado di mettere a…

Ottimo insegnante in grado di mettere a proprio agio e tirare fuori il meglio da tutti

20 de março de 2022
logotipo da Verbalplanet

Resposta de Verbalplanet

Hi and thank you for your feedback.

We're glad to hear that you are enjoying learning a new language online with us.

If there is anything you feel we can improve on, please do get in touch

Kind regards

The Verbalplanet Team.

Avaliado com 5 de um total de 5 estrelas

Susan is a great teacher

Susan is a great teacher, well prepared for every lesson. Easily she makes fun of learning English ⭐👏🏻

19 de março de 2022
logotipo da Verbalplanet

Resposta de Verbalplanet

Thank you for your feedback. It's great to hear that you are happy with our service and your language teacher.

Kind regards

The Verbalplanet Team.

Avaliado com 5 de um total de 5 estrelas

Beste Methode eine Fremdsprache zu lernen

Für mich ist es die beste Methode eine Fremdsprache zu lernen. Ich kann die Stunden so buchen, wie es in meinen Zeitplan passt. Ich habe außerdem jemanden gefunden, die viel Geduld und Energie aufbringt, um mir die Sprache beizubringen.

17 de março de 2022
logotipo da Verbalplanet

Resposta de Verbalplanet

Hi and thank you for your feedback.

It's great to hear that you are enjoying your classes and have found your online language tutor with us.

Kind regards

The Verbalplanet Team.

Avaliado com 5 de um total de 5 estrelas

Isabella is a wonderful teacher

Isabella is a wonderful teacher, and i am very happy to have her as my instructor!

2 de março de 2022
logotipo da Verbalplanet

Resposta de Verbalplanet

Hi and thank you for your feedback.

It's great to hear that you are enjoying your classes and have found your online language tutor with us.

Kind regards

The Verbalplanet Team.

Avaliado com 5 de um total de 5 estrelas

Fantastic teacher!

I can't recommend Verbalplanet -- and my teacher specifically -- highly enough. Language is meant to be spoken and you can only learn so much from a book, language apps, etc. Live instruction is the only way to prepare for the give and take of actual conversations -- especially if you plan to use your new language when you travel! Verbalplanet provides a user-friendly platform, and you book your lessons in your own time zone, so there's no confusion about when your lesson will be. Reasonable prices, too! Grazie mille, Verbalplanet!

11 de fevereiro de 2022
logotipo da Verbalplanet

Resposta de Verbalplanet

Hi and thank you for your feedback.

We're glad to hear that you are enjoying learning a new language online with us.

If there is anything you feel we can improve on, please do get in touch

Kind regards

The Verbalplanet Team.

Avaliado com 5 de um total de 5 estrelas

I found very good teachers here

I found very good teachers here. My technical issues were also resolved. Thank you.

4 de fevereiro de 2022
logotipo da Verbalplanet

Resposta de Verbalplanet

Thank you for your feedback. It's great to hear that you are happy with our service and your language teacher.

Kind regards

The Verbalplanet Team.

Avaliado com 5 de um total de 5 estrelas

Great lessons, easy to book

I find Verbal Planet a really easy way to book lessons at flexible times and I'm really happy with my tutor. I would highly recommend this website.

2 de fevereiro de 2022
Avaliação não solicitada
logotipo da Verbalplanet

Resposta de Verbalplanet

Hi and thank you for your feedback.

It's great to hear that you are enjoying your classes and have found your online language tutor with us.

Kind regards

The Verbalplanet Team.

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais