I bought the Shenstone bird bath from Verdant. Ordering was easy and it arrived during the week in the timeslot as stated on their site. The bird bath was really well packed, insulated in a strong b... Ver mais
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Veja o que dizem as avaliações
I can't fault Verdant's service - our order was dealt with promptly & arrived securely packaged. This bird bath is perfect, decorated with an appropriate sentiment round the edge which doesn't det... Ver mais
A empresa respondeu
It was a great experience despite couple hiccups. Chris was very helpful and promptly supplied me with missing parts. Delivery was extremely fast and now I am a happy owner of new Maze 180 lt tumbler... Ver mais
A empresa respondeu
Very good product, looks smart sitting in the corner of the garden. Bought two, so we could alternate between them, to allow one to compost while filling the other one. Only just started, so can’t com... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Verdant is a UK gardening website selling innovative garden products for people to connect with nature and lead happier, healthier lives. Established in 2015, we are a small, family-run company that prides itself on excellent customer service, only offering garden products that we feel provide the best quality, reliability and value for money.
Informações de contato
28A Distons Lane, OX7 5NY, Chipping Norton, Reino Unido
- 07847 135371
- info@verdant.co.uk
- verdant.co.uk
4,5
Excelente
123 avaliações
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Verdant
Hi Ann,
Thank you for the positive review! We're glad you were happy with our product and service. If we can help with anything else, please don't hesitate to get in touch.
Best wishes,
Verdant Customer Service
Resposta da Verdant
Hi Linda,
Thank you so much for the positive review, we really appreciate it!
Best wishes,
Verdant Customer Service
Everything was great!
Everything was great! Service. Communication. Prompt delivery. Great product 'Gardening Naturally wood fibre pots 8cm pack 48 × 2' - so good to have plastic free wrapping around pots. Thank you very much! :)
13 de março de 2024
Resposta da Verdant
Thanks, Julia, for the fantastic review! We're delighted you were happy with our product and service. Please let us know if we can help with anything else.
Best wishes,
Verdant Customer Service
Resposta da Verdant
Hi Graham,
Thank you so much for the positive review, we really appreciate it. Please let us know if we can help with anything else.
Best wishes,
Verdant Customer Service
Good strong product. Food composting bin
Useful products that I haven’t seen before.Easy website to navigate. Clear information about the products. Easy to order and I was kept up to date with the delivery of my order. It arrived and was exactly as described on the website
15 de março de 2024
Resposta da Verdant
Hi Ann,
Thank you for the fantastic review! We're delighted you were happy with our website and service. If we can help with anything else, please don't hesitate to get in touch.
Best wishes,
Verdant Customer Service
On receiving my 'Hotbin Composter' a…
On receiving my 'Hotbin Composter' a part was missing I emailed received a rapid response and the missing part is in the post, excellent service.
12 de março de 2024
Resposta da Verdant
Hi Jill,
Thank you so much for the great review. We're really pleased you were happy with our service. If we can help with anything else, please don't hesitate to get in touch.
Best wishes,
Verdant Customer Service
Excellent Customer Service
Having done some research, Verdant offered the most competitive price for the Hotbin I required. The order process went smoothly, but unfortunately DPD were not as efficient. I was not notified of the delivery date by DPD until 2 hours before delivery, which was then left at the wrong address. I notified Verdant, who were most apologetic and rectified the situation immediately. It is often not the 'problem', but the way it is dealt with that is a measure of a good company. I was very impressed with the speed and efficiency with which my delivery issue was resolved and would thoroughly recommend verdant as a company. Thank you Chris Brooke-Hollidge.
8 de março de 2024
Avaliação não solicitada
Resposta da Verdant
Hi Lucy,
Thank you for the great review! We're pleased you were happy with our service. If we can help with anything else, please don't hesitate to get in touch.
Best wishes,
Verdant Customer Service
Resposta da Verdant
Hi Andrew,
Thank you for the positive review! We appreciate the feedback and we're glad you're happy with our product and service.
Best wishes,
Verdant Customer Service
Resposta da Verdant
Hi David, thank you so much for the great review. We're pleased you were happy with our service. If we can help with anything else in future, please don't hesitate to get in touch.
Best wishes,
Verdant Customer Service
Delivered to the wrong address
Delivered to the wrong address - still trying to recover the item. Suggest you use a better delivery company in future (not Whistl)
19 de novembro de 2023
Resposta da Verdant
Thank you for the feedback, I'm very sorry to learn that the courier delivered to the wrong address. I have followed up with the manufacturer who uses Whistl to sort this asap.
Best wishes,
Verdant Customer Service
They contacted me to let me know if I…
They contacted me to let me know if I delayed my order I could take advantage of a Black Friday discount. Excellent customer service.
12 de novembro de 2023
Resposta da Verdant
Thank you for the fantastic review! We're delighted you were happy with our service. If we can help with anything else in future, please don't hesitate to get in touch.
Best wishes,
Verdant Customer Service
Great products, excellent service
Stocked up on garden essentials after moving house - quality products and speedy delivery. Will definitely use again for all my future gardening needs.
9 de agosto de 2023
Resposta da Verdant
Thank you Thomas for the fantastic review! It's great to hear you enjoyed your experience shopping with us. If we can help with anything else, please don't hesitate to get in touch. Happy gardening!
Best wishes,
Verdant Customer Service
Resposta da Verdant
Hi Alan, thank you so much for the great review, we really appreciate it! We're glad you enjoyed your experience shopping with us. If we can help you with anything else garden-related, please don't hesitate to get in touch.
Best wishes,
Verdant Customer Service
Resposta da Verdant
Thank you Emily for the positive review! We really appreciate the feedback. Please don't hesitate to reach out if we can help with anything else.
Best wishes,
Verdant Customer Service
It was a great experience!
It was a great experience despite couple hiccups. Chris was very helpful and promptly supplied me with missing parts. Delivery was extremely fast and now I am a happy owner of new Maze 180 lt tumbler composter, which is currently working on the first batch of compost. Highly recommended!
6 de outubro de 2023
Resposta da Verdant
Hi Nina, thank you for the fantastic review! We really appreciate the feedback and your patience while we sorted the missing parts. If we can help with anything else, please don't hesitate to get in touch. Happy composting!
Best wishes,
Verdant Customer Service
Happy with the green box.Theprompt
The delivery was very prompt, and well packed.
I haven’t opened it yet as it is my Christmas present, but I bought one the same in a sale recently, and was so impressed. There were no instructions as the packaging didn’t come with it, but we managed to put it together.
I was so pleased I had to have a second one.
We have had endless trouble with wooden compost bins as they seem to fall apart on a regular basis, so I was delighted to find a sturdy plastic one, and hope that, and my second one last for years and years!
21 de outubro de 2023
Resposta da Verdant
Thank you for the positive review, Alex! It's great to hear you're enjoying using your composter. If we can help with anything else, please don't hesitate to get in touch.
Best wishes,
Verdant Customer Service
Hotbin composter 200 was a competitive…
Hotbin composter 200 was a competitive price from Verdant.Dispatched promptly. If I had been given a tracking number, or knowing that DPD were delivering the order I would not have had to ask Verdant when it would arrive. DPD have an excellent record. Thank you Verdant.
19 de outubro de 2023
Resposta da Verdant
Thank you for the positive review! We're glad you're pleased with your Hotbin composter 200. We're sorry about the delay with your DPD tracking number. We'll endeavour to provide this more quickly in future. If we can help with anything else, please don't hesitate to get in touch.
Best wishes,
Verdant Customer Service
very efficient
9 de outubro de 2023
Resposta da Verdant
Thank you for the great review! We appreciate the feedback. If we can help with anything else, please don't hesitate to get in touch.
Best wishes,
Verdant Customer Service
Excellent communication and very fast…
Excellent communication and very fast delivery.Packaging robust.
3 de outubro de 2023
Resposta da Verdant
Thank you Gill for the fantastic review! We're glad you were happy with our service. If we can help with anything else, please don't hesitate to be in touch.
Best wishes,
Verdant Customer Service
Thank you Verdant!
Easy to order, and it arrived within the stated delivery times. It would have been helpful though if the driver had rung the bell to tell us it was there instead of just leaving it on the doorstep
5 de outubro de 2023
Resposta da Verdant
Thank you for the great review! We're sorry to hear that the driver left your parcel on the doorstep instead of ringing the bell. We will feed this back to DPD.
Best wishes,
Verdant Customer Service
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